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David Lantz
Pennsylvania
Reviewed on June 2, 2022
RV reviewed
2022 Winnebago Voyage 2831RB

2.4
This is only a partial list of problems on a NEW unit. Sad thing is I have cc'd Winnebago Service on all these issue and not one call or email from them.
Re: Damage and Delivery of My Winnebago Voyage - Part 8
Well now that we’ve had rain you can add two major...
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This is only a partial list of problems on a NEW unit. Sad thing is I have cc'd Winnebago Service on all these issue and not one call or email from them.
Re: Damage and Delivery of My Winnebago Voyage - Part 8
Well now that we’ve had rain you can add two major water leaks to lists of problems with this piece of garbage. The storage area has a leak, I suspect through the doors, to the point where I had puddles inside the storage area and it leaked into the closed area where the plumbing and electrical enter the unit behind the service panel.
Additionally, after cleaning that up, I sat in a chair in the slide-out and within a minute my wife and I heard water running. She followed the sound toward the bedroom only to discover water streaming down onto the nightstand from the closet above. She opened the closet but there was no water in the closet. The water was entering mid-wall where the bottom of the closet was screwed into the exterior. I suspect there is a roof leak and it followed the channel to a screw hole in the side of the wall.
Someone needs to be here Monday to check all the seals and stop these leaks OR you can pick this piece of garbage up and refund our money. I’m done.
Part 5 - Add three more issues to the list of problems on this piece of garbage you sold me.
Your guys came out and repaired two of the three issues but upon trying to fix the fridge light they discovered an electrical problem that I am waiting to hear about. One of the relays in the fridge control panel is damaged and has now made the fridge light unusable. Add to that, the “Security Lights” on the exterior front of the trailer are not working; another electrical issue.
In addition to that your tech was having trouble closing the fridge door and I discovered why. The left side door that has the cross-door sealing strip is mounted about 3/16” lower than the right and because of that the cross-door sealing bar is not engaging the closing mechanism; it’s riding underneath it. As part of that problem I think the sealing strip is damaged and is causing wear on the back of the strip and the fridge liner. See all the pictures.
As we approach our first camping trip the problems mount. Fix it immediately or pick this piece of garbage up and refund my money. We are getting very, very close to lawyer time.
Part 4- So my “new” Winnebago is finally delivered two months after purchasing it at the Harrisburg Show with additional problems.
We didn’t come back to Harrisburg to re-inspect it based on your promise and guarantee that you would personally do a walkthrough and make sure everything was “new” condition. Somehow your perception of new and my perception of new must be different.
The gravel guard on the exterior lower front is not fitted and mounted properly. Someone stole a screw from the molding that should be holding the sheet metal and put it in the corner to hold it fast but there is still a gap that will catch wind at highway speeds and tear it off.
I look in the shower and one of panel mounting pins is popped out and head is snapped off. Additionally there is a pink mess in the shower.
Lastly the fridge that was previously in shamble is still not properly mounted and is going to fall out from vibration on the first trip.
AND, I CANNOT FIND THE KEYS. They were not in the pouch with the instructions and not in any of the drawers.
I cannot begin to express my disappointment and dissatisfaction with your company’s handling of my purchase.
My wife and purchased the camper with great expectations on February 26th. We felt your company gave us a great deal and we were excited in anticipation of receiving our camper. It has been nothing short of a major disappoint ever since.
Upon our deposit at the show the show the camper should have been locked and not allowed to be opened as we had seen other companies do the same, yet when we came to do our orientation and walkthrough we find there had been a “small water incident” in the bathroom causing the laminate on the bathroom closet to peel. And, upon opening the refrigerator, the light was completely falling off the refrigerator wall. We also discovered the cracked fender but that was probably damage at factory installation. Granted you willingly offered to repair all three but that took until March 30th. So we were a full month without the camper.
Then on Friday, April 1st you call me and tell me that the awning was damaged while moving it around your facility and it will take another 5 weeks at the earliest to get our unit. This now impinges on our planned inaugural camping trip with the Winnebago.
This experience has been terrible so far. Your service team doesn’t answer calls and doesn’t return messages; not what I expected from a company the size of General RV.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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