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Redwood RV reviews

3.8 (43 reviews)
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Liveability
4.3
Overall quality
3.4
Floorplan
4.3
Driving/towing
4.2
Factory warranty
3.0

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43 ratings and reviews

Voted most helpful review

Janis Spell

Mississippi, USA

Reviewed on February 7, 2024

RV reviewed 2013 Redwood RV Redwood 36FL view listing

5.0
We have a 2013 Redwood 36fl fifth wheel. We've thoroughly enjoyed camping and traveling in this fifth wheel. It's a residential living camper. We are not full timers, just traveled occasionally in it. It would be great for someone wanting to full time in. It's spacious and very comfortable, like home. We... read more
We have a 2013 Redwood 36fl fifth wheel. We've thoroughly enjoyed camping and traveling in this fifth wheel. It's a residential living camper. We are not full timers, just traveled occasionally in it. It would be great for someone wanting to full time in. It's spacious and very comfortable, like home. We've maintained any problems that arose, which do in all RV vehicles. After all, it is a rolling earthquake, depending on the highways you travel on. It's like our vehicles or our bodies.... when something breaks or deteriorates, you fix it or go to the doctor. It's like anything, maintain it and it will serve you well. We've never had problems with leaking or floors weakening. Keep it under a shed and she will serve you a long time. Ours is like new because we take care of it. We have no complaints. Warranty work was honored and serviced well. We do believe that 2013 was one of the better years to have a Redwood built. The quality is pristine. And the front living room makes it so cozy and feel like home away from home.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Cindy Ogden

Reviewed on October 5, 2023

RV reviewed 2015 Redwood RV Sequoia SQ38HRL view listing

5.0
I really enjoyed living in this RV. It's like living in a 1-bedroom apartment. There's plenty of room for two people to live comfortably. We chose this floorplan intentionally because the theater seat faces the TV so we wouldn't have to crane our necks all of the time we were watching. We had the optional f... read more
I really enjoyed living in this RV. It's like living in a 1-bedroom apartment. There's plenty of room for two people to live comfortably. We chose this floorplan intentionally because the theater seat faces the TV so we wouldn't have to crane our necks all of the time we were watching. We had the optional fireplace and ceiling fan. Having a fold-out sofa added enough sleeping space for his granddaughter to come along on a trip with us. The rig is built for full-time living with extra features so you're comfortable in all kinds of weather. It has black-out shades throughout that provides lots of privacy and makes sleeping more comfortable. It's hard to believe just how much storage is built into this fifth wheel. And the cabinets are all solid cherry. they're just beautiful . There's so much space to store your belongings. Overhead bins in the living room, a full-size pantry with pull-out shelves, plenty of kitchen cabinets and cabinets similar to a buffet and hutch next to the kitchen, Our particular unit had a water and ice dispenser in the refrigerator, a convection microwave and a MaxxFan with rain sensor. We loved the pull-out trash can. Something that I would add to the kitchen would be something to hold the cabinet door open overtop the microwave. The dining area has a table attached to the wall with pull out leaves for extra space for four seats. Two of the chairs fold up and can be stored away in the storage space underneath the bed and there's plenty of that. The bathroom is well-equipped with plenty of room for two people to use. The vanity and medicine cabinet are roomy with lots of space. We could easily fit all of our toiletries and personal items. The shower is tall enough for him to be able to use even with his 6'3' height. There's a roomy closet space with a ton of storage space. Ours was set up for a washer and dryer, however we only used it for additional storage. Even with a washer and dryer installed there would still be a lot of space. Our unit had an optional central vacuum. It came with several attachments and was so handy to have. The bathroom and bedroom doors are pocket doors so they're out of the way. and have bungee cords to hold them open while driving. I loved the setup in the bedroom. It came with a queen-sized mattress but there's plenty of room for a king which is what we did. It's set up so the Bed faces straight at the TV instead of the TV being in the corner. We really liked that. There are cabinets all around the TV and a dresser underneath. The closet is the full width of the front with built-in shelves and cubbies along the sides. Outside there's a huge pass-through basement, and a separate water closet space with all the hookups for fresh water, an outlet to fill the fresh water tank and an outside shower. This is also the location for the valve handles to empty the sewer tanks. You don't have to reach underneath to pull them. That's a super nice feature. I don't know about you, but that's not my favorite chore. Having the valve pulls in the water closet area is great. All-in-all we loved living and traveling in our rig and I'd recommend it to anyone who wants a top-notch quality RV. You can't go wrong buying a Redwood Sequoia.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

don smith

Reviewed on October 4, 2023

RV reviewed 2016 Redwood RV Redwood 39MB view listing

5.0
Redwood builds a very high quality, luxury RV. Almost every available option such as, dishwasher, wine cooler, generator, cedar closets, and many more options to make it more a luxury condo than an RV. No issues with towing or heating and cooling, even in the Texas extremes. Beautiful full body painted exte... read more
Redwood builds a very high quality, luxury RV. Almost every available option such as, dishwasher, wine cooler, generator, cedar closets, and many more options to make it more a luxury condo than an RV. No issues with towing or heating and cooling, even in the Texas extremes. Beautiful full body painted exterior with no decals to fade and peel. The perfect fulltime home on the road.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Janet Brush

Reviewed on December 7, 2022

RV reviewed 2021 Redwood RV Redwood 4001LK view listing

1.0
If I could give Redwood/Keystone/Crossroads a ZERO I would, a score of 1 is too much. We bought our brand new Redwood that spent 14 months in the shop prior to having it on our property. Then with only 300 miles on the China Bomb tires, that's what the Certified Repair Center calls them, the tires blew caus... read more
If I could give Redwood/Keystone/Crossroads a ZERO I would, a score of 1 is too much. We bought our brand new Redwood that spent 14 months in the shop prior to having it on our property. Then with only 300 miles on the China Bomb tires, that's what the Certified Repair Center calls them, the tires blew causing $5k in damage that we had to file with our insurance, the tires aren't rated correctly, buy new ones before you go out. Then we finally got it back and the Fridge shelves bent and became dislodged. Best Buy stood behind their Defective Fridge and sent another, but Redwood didn't, we are now on Defective Fridge #3 and Redwood declines to participate in installing the Fridge $700 each time. Don't buy this brand, don't get awed by the beauty, their warranty is not dependable or any good. Darin the President won't even help. Do yourself a favor Run don't walk, don't be unhappy about your experience like us!
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Jessica

Georgia

Reviewed on August 28, 2022

RV reviewed 2021 Redwood RV Redwood 4001LK view listing

2.0
Just don't. Period. Crossroads makes a horrible product that they do not stand behind. At all...ever. I have begged and pleaded with Crossroads to do something about the quality issues we have encountered, to no avail. They don't even acknowledge us. We purchased new and the dealership offered a lifetime war... read more
Just don't. Period. Crossroads makes a horrible product that they do not stand behind. At all...ever. I have begged and pleaded with Crossroads to do something about the quality issues we have encountered, to no avail. They don't even acknowledge us. We purchased new and the dealership offered a lifetime warranty as long as we had our unit serviced with them annually (~$330), which is not a bad deal. However, we have taken the unit back so many times that it stays at the dealership more than we use it. I can't count (or remember) all the issues we have had with this $150,000+ "quality" "luxury" unit. I will however list a few so that maybe you will heed my advice: 1. Nearly every piece of crown moulding in our unit has fallen down during travel and scratched wood, walls, or furniture. 2. The flooring in the livingroom, kitchen, and master bathroom has all been cut/scraped/scratched by the slides. 3. The subflooring in the kitchen and master bathroom has bubbles and buckling that cannot be fixed (the dealership tried). 4. The hydraulic jack system has been fixed THREE times. 5. The main livingroom slideout allows water/dirt/debris to come into the unit while traveling. 6. The globe on the ceiling fan has fallen and busted during travel. 7. The kitchen table slides out without prompt. 8. The shelving at the back of the unit (in the cabinent) has failed several times. 9. The shelves in the refrigerator have fallen out of holders and busted during travel. 10. The "laminate" (sticker paneling) on the doors started peeling approximately a week into ownership. 11. The "baseboard" around the slides has detached and will not stay during travel. 12. The water heater connections have been replaced because of poor connection (leaking). 13. The kitchen faucet had to be replaced less than 2 months into ownership because of tarnish/peeling finish. 14. The connections/lines under the sink leak. I could go on and on because we have literal pages of issues that we have presented to the dealership since our purchase. It's sickening and disheartening that a person can spend hard earned money on any product that a company will not stand behind. One thing is for sure...this is our first and LAST Crossroads product. We will warn anyone who will listen!
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Penny sharpe

Washington

Reviewed on December 10, 2021

RV reviewed 2015 Redwood RV Redwood 38GK view listing

1.8
I would not buy this Redwood rv 5th 2015 wheel made with older parts than are age of trailer had heater replaced parts were from 2 yr s older than rv front door does not close have to slam trim comes off closet doors in bedroom do not work right bedroom and bathroom doors do not close dishwasher ... read more
I would not buy this Redwood rv 5th 2015 wheel made with older parts than are age of trailer had heater replaced parts were from 2 yr s older than rv front door does not close have to slam trim comes off closet doors in bedroom do not work right bedroom and bathroom doors do not close dishwasher leaks
Livability
1.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Michelle

Washington

Reviewed on October 8, 2021

RV reviewed 2019 Redwood RV Redwood 3901WB view listing

5.0
This RV is spacious and has a good flow to the layout. Plenty of room for all your necessities and then some. Full size fridge, island kitchen makes cooking enjoyable. Loved the colors, and the quality of the many added amenities. Upgraded RV King bed makes all the difference in the world without compromising... read more
This RV is spacious and has a good flow to the layout. Plenty of room for all your necessities and then some. Full size fridge, island kitchen makes cooking enjoyable. Loved the colors, and the quality of the many added amenities. Upgraded RV King bed makes all the difference in the world without compromising on space. Full size shower double sinks and walk in closet all huge plusses!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Mark Dennis

Ohio

Reviewed on September 17, 2021

RV reviewed 2014 Redwood RV Redwood 36RL view listing

2.2
We purchased this new. The bedroom slide never worked correctly from day 1. The front of the slide would come out a couple inches when traveling. I took it to 3 different dealers trying to figure out what was wrong. Everyone said it was out of time and they corrected the problem. Even the factory techs told m... read more
We purchased this new. The bedroom slide never worked correctly from day 1. The front of the slide would come out a couple inches when traveling. I took it to 3 different dealers trying to figure out what was wrong. Everyone said it was out of time and they corrected the problem. Even the factory techs told me the same thing at the Redwood rally. So last year we finally figured out the problem. It was the slide mechanism that was broke. All three slides have leaked and we spent over $21,000.00 repairing them. The company that repaired it said the the workmanship was terrible and it had been leaking for a long time. I called Redwood many times for help and they just said to take it to a dealer. Now its not their problem because its out of warranty. I told them the bedroom slide had been a problem since we bought it. They told me that I should have kept taking it back to the dealer. I told them that it has been there 6 times with the same response that it was just out of time. Bottom line is the factory people don't care and will provide NO help in trying to resolve any problems. They are way over priced for they quality that you receive. We will never own another one.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Cynthia culwell

Texas

Reviewed on July 28, 2021

RV reviewed 2020 Redwood RV Redwood 4001LK view listing

4.0
We traded our 2018 on this model and although most of this one is better there are still problems and the factory really doesn’t care after you buy it. 1st it came in with one of the decals scraped and to this day they cannot seam to send the right one to replace it it has been over 1 year 2nd the cab... read more
We traded our 2018 on this model and although most of this one is better there are still problems and the factory really doesn’t care after you buy it. 1st it came in with one of the decals scraped and to this day they cannot seam to send the right one to replace it it has been over 1 year 2nd the cabinet drawers in the kitchen under the microwave are put in very shoddy so they fall out of the wall, you have to take it apart and reinforce the back where the drawer slides attach to the wall 3rd we have had a leak from day 1 had it in the shop several times to have them say it does not leak yet when we take it out and it rains it leaks in the bedroom on the side of the bed. 4th the front door is crap the latch breaks all the time it is cheap and not worthy of the price you pay for this rig. You would think they could upgrade the door latch. If this is suppose to be one of the better ones they are falling a little short although they fixed a lot of the problems that the 43 ft 2018 had they still have some problems. I wish the factory would help us out because explorer USA is not and it takes forever to get parts. We are looking at getting rid of this if w cannot get. These things taken care of. P.s. do not buy the extended warranty as they lie and do not cover things nor does the 3 tear warranty that comes with it
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Maria

Texas

Reviewed on May 29, 2021

RV reviewed 2012 Redwood RV Redwood RW40KB view listing

5.0
Love this floor plan. So much storqge! The separate bathroom area is not only private but you have 3 sinks! Well insulated for privacy..love. This year model is built much better than the newer ones from my research. The grade of wood is not cheaply made!! I love my kitchen area , very spacious. Best year... read more
Love this floor plan. So much storqge! The separate bathroom area is not only private but you have 3 sinks! Well insulated for privacy..love. This year model is built much better than the newer ones from my research. The grade of wood is not cheaply made!! I love my kitchen area , very spacious. Best year built in my opinion!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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