CrossRoads reviews

In the beginning we had trouble with a water leak on a supply water line, it was address and repaired fast, but it was a pain. The SST is a comfortable unit for our family. It was a good option over more expensive units. Show less

I purchased this fifth wheel last fall and not have been able to try it out yet. Had to rate in order to submit. This is why the livability, overall quality and factory warranty/support are rated low. However the first thing I have learned about this model is that the king pin sets to far back. I have a 2016 f350 long bed that has the factory puck system and I have a reese 27k fifth wheel hitch. I cannot back and latch onto the king pin before having to stop and close the tailgate because the tailgate would hit the camper. I have talked with the dealer and reese about this issue. Both have told me this is a manufacture issue and I am not the only person that has inquired about it. Reese has suggested a wind gate but I'm not wanting to loose my back up camera so stuck with what Ive got. Maybe this would not be a problem with a shortbed truck? Really hoping they have payed more attention to detail in the building of the unit itself. Show less

Bought this unit 1 1/2 years ago from the second owner. It was in excellent shape and has served us well. The two air conditioners are more than adequate even in hot weather. In fact, with a 30a service one unit has been sufficient. Quality seems to be above average since after ten years there are no leaks and trim is good. We re-upholstered the love seat/bed in the living room. Floors are in great shape as well as cabinets and other wood work. Very well made. Show less

Bought this unit in October 2021. We love the layout and how spacious and functional it is. However, the workmanship of how it is built is just shameful. ALL Rvs are manufactured by just TWO companies - Thor and Forest River. Neither cares about their quality control. Trim pieces and walls are just plain sloppy. During Covid, they must have been slapping them together as fast as they could. They wouldn’t even give us schematic drawings using the excuse that they change sometimes during production, so no two units are alike! Had to replace the Insignia range in the first month. Had to replace the Jensen TV in the 3rd month. Had a slide out seal leak before 1 year that required transporting it professionally to Camping World ($350 each way) since we don’t own a truck and it is a residential unit. It remained there for 7 weeks to have floorboards and flooring replaced (that were factory installed with writing clearly showing THIS SIDE DOWN). Factory paid for warranty repairs $7,800, but has refused to reimburse for any of the transportation and diagnostic expenses or accommodations for 1 night on each side of delivery and pickup even though they stated they would review and possibly pay as a gesture of goodwill. Show less

Owned 4 months and wall started to move between living room and bunkhouse. Everything is stapled together with staples no bigger than a straight pin. Trim stapled to cover up the edges of wallboard popping off. Ceiling covering coming down. Storage draw glides in bathroom stapled to 1x1 which are stapled to thin wall board. So many mechanical things have gone wrong. Bedroom storage cabinet not caulked to frame, see light and feel air. Moisture comes in back under bed storage. Goes back next week to manufacturer for repairs but not holding my breath that it will be fixed correctly. Wish for old traders back. Only pro is weight and size, and outside kitchen that works part of the time. Maybe we have a lemon and others are better. Will see a cousin next week about looking into Lemon Law Show less

We bought this unit on April 2022. It needed repair even before we possessed it. We had issues with graphics, slideout, door, leveling pad, table brackets, leaks under sink, Stains on upholstery. New trailer. When we finally got out, more problems showed up. When repaired, Got out again and more issues with door, outside kitchen bracket failed, Now awning needs work. All the expensive add on warranties are not applicable. Terrible quality. We used it three times in 5 months and hate it. The convenient floor plan is irreverent now. Service is non stop. Show less

I am a first time owner of a 5th wheel, first time I went out with this model the rear leveling system broke, the shower Leaks water everytime someone takes a shower, the dining table bench is falling apart, the awning arm is broke, the main doors don't shut or lock properly and when we try to close them it's a heck of a time to do so, so would I recommend this model no. You get drawn by the beauty of it but definitely not worth your time or effort or money you have to put into it. We also have squeaky floors. Thank you have for reading my review have a wonderful day. Show less

Total covid camper. I wish we’d gone with a used fifth wheel but we pushed through and wanted something that was available ASAP. Pre-wired solar and backup camera were not, in fact, pre-wired (but 2nd AC was). Replaced the converter after maybe 6 months. Mirror on bedroom cabinet door cracked. Couch tore. Fridge door handle broke. Fold-up bunk bed platform sags. Sound system rear interior and exterior speakers stopped working (and the exterior rear speaker light doesn’t turn on) but it’s all still connected. Exterior plug melted the wiring inside because the wiring was loose in the plug (thankful we had a Surge Guard and a neighbor at a campground recognized the problem) - and there is a recall for this problem that our rig is not included in. Propane knobs broke. TV mounting in the bunk room is either not there at all or not where it says it is because we put the screw in and the back end came out into the outdoor kitchen. We made the mistake of getting an extended warranty that doesn’t cover anything that gets used, like the mirror or the couch or the fridge… not sure what’s actually covered. I KNEW we were getting a covid camper but for some reason thought maybe we wouldn’t get thrown into the fray of crappy workmanship and camper builder that doesn’t care at all. And the dealership doesn’t care either. We like the layout for the most part but have learned what we want in our next rig. Pros - outdoor kitchen with fridge, sink, grill. Half bath accessible from outside. Bunk room and main bedroom separated. Corner shower where we can fit a small portable/apartment washer/spinner. Stable steps are okay but the new version that auto-levels instead of having to hammer the pins out every time you use them. Show less

Let's just say this travel trailer is basically just thrown together. Very cheaply built. Inside is falling apart and we have only had it a few months. Inside trim is pretty much junk. Ceiling trim coming apart, door trims coming apart. Nails poking through wood, etc. We traded in a KZ connect cause it was also falling apart so thinking this is Normal but to me its unacceptable. You pay good money and get junk now. Very frustrated to say the least. Maybe we are just jinxed. Show less