We traded in our 2010 Newmar that we were constantly having to work on every time we returned from a trip for a Tiffin Phaeton 40AH which we're having to constantly work on every time we return from a trip. Our RV is not quite 9 months old and it's been to the dealership once and to Red Bay twice for repairs...
We traded in our 2010 Newmar that we were constantly having to work on every time we returned from a trip for a Tiffin Phaeton 40AH which we're having to constantly work on every time we return from a trip. Our RV is not quite 9 months old and it's been to the dealership once and to Red Bay twice for repairs where it's spent more time than we have had with it camping. It has around 4,200 miles over half of which are for taking it in for repairs. I have a list of over 30 issues that have either been repaired, re-repaired, re-re-repaired, re-re-re-repaired, and let me throw in one more.....re-re-re-re-repaired which is the bathroom swing door. I fixed it myself when I got home (8 hour drive) yesterday...it was still not working properly. You will not talk to nicer people in your life than Mr. Tiffin and his workers. They'll nice you to death...I'm being serious, but the love affair we have for the floor plan and the people at Tiffin stops there. It's a piece of junk......the receptacles and cabinet doors are crooked, there's gaps in the panels and molding everywhere, and the switches for the front slides work intermittently. When I brought in to the dealership for this switch problem, I was told to reposition my body if it stops while traversing.....seriously!! I recently had a serious brake issue that caused me to smash the back end of my RV, and all I was doing was using it as it was designed. I'd spoken with multiple people at Tiffin, Mr. Tiffin included, for them to replicate what had happened before sending it on to the chassis shop, but that never happened, so it all got swept under the rug at my expense. Ignorance in this case is seemingly convenient. But what I do now have is about 11,000 reasons to do what I'm doing here, and that is let you know the Tiffin RV is a piece of junk, at least the one we have. It has not left us on the side of the road, yet, but we have gotten to the campground and had the A/C's and hydraulics not work. Tiffin did reimburse us for the repairs.... they're good about that as long as it's not a bunch of money. We've already had an A/C replaced, the dash A/C was not working because the slide for the generator cut the evaporator coil fan wire because it was just flopping around, the bathroom door was warped, and I could go on and on. Let me leave you with one more thing, and that is, you cannot make an appointment for repairs in Red Bay. When you arrive, you're put on a list and you need to wait your turn, so you're basically camping out (free if within your warranty period and if there's space available) until repairs are completed.