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Cruiser RV Shadow Cruiser reviews

3.1 (41 reviews)
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Liveability
3.2
Overall quality
2.4
Floorplan
4.0
Driving/towing
3.8
Factory warranty
2.3

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Voted most helpful review

Veritas Angeli

Florida, USA

Reviewed on June 20, 2025

RV reviewed 2018 Phoenix Cruiser Phoenix Cruiser 2552 view listing

5.0
My husband and I love our 2018 Phoenix Cruiser 2552 B+ motorhome. We had initially bought a Class C which leaked like a sieve and the overhang had cracks throughout its structure causing continuous leaks up front. High winds would lift the rig off the road in the front due to the overhang. Class...read more
My husband and I love our 2018 Phoenix Cruiser 2552 B+ motorhome. We had initially bought a Class C which leaked like a sieve and the overhang had cracks throughout its structure causing continuous leaks up front. High winds would lift the rig off the road in the front due to the overhang. Class B RVs have thick, sturdy fiberglass roofs and bodies than class c which has a vastly inferior TPU roof. Our RV has top of the line Lippert slide mechanism and double pane windows with argon gas insulation which keeps the RV nice and cool in the worst summer heat. Phoenix also has thick, high quality leather seats and sofas that stand the test of time, mechanized beds to conjoin the twin beds as well as a mechanized sofa that lies flat for sleeping . The storage capacity in this unit is phenomenal given its size and the cabinetry are high quality, Amish made hardwood. Many fellow RV aficionados admire our RV and most have fifth wheels or a Class A and are looking to downsize. This model easily fits in all RV parks and takes switchbacks up and down mountains like a breeze with its 365 HP E450 motor. It's comfortable, quiet and powerful. We have excellent solar panels affixed on the roof with an installed inverter to run all of our electronics while boondocking. We also have a plug and play unit installed for our Yeti solar panel generator which efficiently runs the HVAC when disconnected from shore power or On an generator usage. Lastly, RV dealerships will tell you that Phoenix Cruisers never stay on their lot for very long because they're synonymous with luxury and high quality.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

George

Maine, USA

Reviewed on June 7, 2025

RV reviewed 2020 Phoenix Cruiser Phoenix Cruiser 2552 view listing

3.4
Very comfortable ride. Good craftsmanship. Easy control s Would buy another Phoenix cruiser in the future. We have drove from coast to coast. It makes camping fun Never known how Beautiful our country is . Our next vacation trip is to...read more
Very comfortable ride. Good craftsmanship. Easy control s Would buy another Phoenix cruiser in the future. We have drove from coast to coast. It makes camping fun Never known how Beautiful our country is . Our next vacation trip is to Alaska
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Tom J Patterson

Pennsylvania, USA

Reviewed on January 3, 2025

RV reviewed 2025 Gulf Stream BT Cruiser 5240 BT Cruiser 5240 view listing

2.6
This is my 20th new RV since 1978. Ranging from tiny to diesel pushers up to 42 feet. Size depending on family size over the years. I enjoy the RVing life but this most recent Rig[2025 BT Cruiser] has been a poorly constructed mess. Water leaks/missing options/sloppy assembly and a company that...read more
This is my 20th new RV since 1978. Ranging from tiny to diesel pushers up to 42 feet. Size depending on family size over the years. I enjoy the RVing life but this most recent Rig[2025 BT Cruiser] has been a poorly constructed mess. Water leaks/missing options/sloppy assembly and a company that will not return phone calls or answer e-mails directed to a supposedly customer service department. Frankly it is hard to believe that the owners of the company are unaware of how unprofessional the staff treats customers. I ordered this unit and it was delivered in terrible condition with out any signs of quality control being directed towards its construction. It now has 17 miles on it as I had it trailer delivered from the factory to my dealer. It is now on my property in its own heated/cooled garage awaiting my dealer[good folks] to try and fix all the sloppy work done by the factory. At this time I am unable to use it. I do not know how the Gulf Stream management can sleep at night with their business ethics. I will never buy another of their products. Remember, I have had 20 of these...big and small...and this one is truely an an example of a company with out ethics.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Pete S.

Florida, USA

Reviewed on July 3, 2024

RV reviewed 2013 Phoenix Cruiser Phoenix Cruiser 2910T view listing

4.8
Downsizing from a Country Coach Magna we chose a Phoenix Cruiser 2910T which is a high end triple slide specially designed for RV’s downsizing from larger Class A’s. With a low profile, aerodynamic design they are a breeze to drive with no sway or tail wagging allowing the driver not to get...read more
Downsizing from a Country Coach Magna we chose a Phoenix Cruiser 2910T which is a high end triple slide specially designed for RV’s downsizing from larger Class A’s. With a low profile, aerodynamic design they are a breeze to drive with no sway or tail wagging allowing the driver not to get fatigued. Built on a Ford E450 Super Duty chassis powered by economical 6.8L V10 there is plenty of power to tow our 4800# Jeep Unlimited. Due to the Coach design fuel efficiency is all depending on how it’s driven. Without towing we were able to achieve 12 mpg, towing a heavy Jeep at 70mph we get 8mpg. Motorhome Magazine reviewed the 2910T and stated “0-60 in just 21 seconds” which I believe is real. The construction is superior to most other similar RV’s. The design of the 2910T is such that you can access all cabinets without the slides open. This is great while traveling even so if you want to stop for a quick overnight you don’t have to open the slides which is nice. Fit and finish is really good. Abundant cabinets afford plenty of storage which is needed if making a cross country trip. Phoenix Cruiser is proud of their products and there are numerous videos on YouTube on the construction and design. In the years that we owned a 2910T the only fault was the interior upholstery which wasn’t the manufacturer. Some furniture makers in the 2000’s were sold inferior ultra leather which deteriorated over time and ended up in a lot of manufacturers RV’s. It can be costly to replace so if you see an RV with flaking be prepared to replace the upholstery.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Marcel Désy

Quebec, Canada

Reviewed on February 21, 2024

RV reviewed 2018 Cruiser RV Shadow Cruiser 251RKS view listing

3.8
We used this RV for about 40 days every year since 2019. We loved the floor plan and the liveability. Like other travel trailers you need to be a good handy man to resolve some annoying issues like, fixing the caulking around the shower door, re-aligned and resealed the shower drain with the ABS...read more
We used this RV for about 40 days every year since 2019. We loved the floor plan and the liveability. Like other travel trailers you need to be a good handy man to resolve some annoying issues like, fixing the caulking around the shower door, re-aligned and resealed the shower drain with the ABS pipe under the shower base, replace the city water inlet (luckily it broke during set up at camping site), re-fixed all wooden center panel cabinet (not enough glue) and you must use water pressure regulator to avoid the toilet water valve leaking. Finally, the original tires on the RV were good for only 4 years (less than 5000 miles), that’s a little bit disappointing. Despite these annoying issues we still like it.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Donald J Baker

Pennsylvania, USA

Reviewed on December 18, 2023

RV reviewed 2015 Phoenix Cruiser Phoenix Cruiser 2350 view listing

5.0
It's like the Tardis. Small on the outside big on the inside. Full-size bed. Lots of windows. Quiet and well insulated. Beautiful wood cabinet. Full shower and large bathroom. Large refrigerator and freezer. Dinette folds for a bed too. MW/Convection oven. All you need to get...read more
It's like the Tardis. Small on the outside big on the inside. Full-size bed. Lots of windows. Quiet and well insulated. Beautiful wood cabinet. Full shower and large bathroom. Large refrigerator and freezer. Dinette folds for a bed too. MW/Convection oven. All you need to get away
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Heidi Winslow

Reviewed on November 29, 2023

RV reviewed 2021 Cruiser RV Shadow Cruiser 225RBS view listing

5.0
Awesome floor plan. Kitchen has tons of counter space. Love the walk around queen bed, hard to find in a rig this size. Lightweight, easy to tow. We love the power tongue lift and the power stabilizer jacks. For a couples cruiser, this has all the bells and whistles you need in a compact...read more
Awesome floor plan. Kitchen has tons of counter space. Love the walk around queen bed, hard to find in a rig this size. Lightweight, easy to tow. We love the power tongue lift and the power stabilizer jacks. For a couples cruiser, this has all the bells and whistles you need in a compact size.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Chris. Shiakas

Reviewed on October 3, 2023

RV reviewed 2021 Cruiser RV Shadow Cruiser 225RBS view listing

4.8
We bought a 2021 Shadow Cruiser in January of 2021 and got it in April 2021 ,Only had one problem the wiring around the furnace shorted the dealer finally after words from your customer service it was repaired ,Oh yea we did replace the king mattress with a queen size other then that it has...read more
We bought a 2021 Shadow Cruiser in January of 2021 and got it in April 2021 ,Only had one problem the wiring around the furnace shorted the dealer finally after words from your customer service it was repaired ,Oh yea we did replace the king mattress with a queen size other then that it has been some great camping our Ram 1500 pulls it easy ,Thank You for building such a beautiful camper love the name Shadow Cruiser 225RBS . Thanks Again . Chris And Jan
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Manzanares

Reviewed on June 2, 2023

RV reviewed 2022 Cruiser RV Shadow Cruiser 280QBS view listing

2.0
I would not suggest that anyone buy this model RV we bought brand new 11-21-2022 three months into it winter came it leaked front to back there was frost on the walls inside all the mattress were wet all the cushions were wet then the mold came then the regulator on the stove propane, this model is...read more
I would not suggest that anyone buy this model RV we bought brand new 11-21-2022 three months into it winter came it leaked front to back there was frost on the walls inside all the mattress were wet all the cushions were wet then the mold came then the regulator on the stove propane, this model is a nightmare!!!! We have had a pioneer for 10 years still looks brand new not a leak we store it all winter it's great. SHADOW CRUISER are the worst at a price of 39,995.00
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

RHONDA L MACDOUGALL

Reviewed on March 9, 2023

RV reviewed 2021 Cruiser RV Shadow Cruiser 280QBS view listing

3.0
Love the livable space but have been in it for a little over a year and already have to replace the plastic toilet because it has a crack in the back side that leaks. Oh no shut off valve for the water to the toilet or outside kitchen so have to shut off all water. The cupboards are falling apart...read more
Love the livable space but have been in it for a little over a year and already have to replace the plastic toilet because it has a crack in the back side that leaks. Oh no shut off valve for the water to the toilet or outside kitchen so have to shut off all water. The cupboards are falling apart and trim is sagging. You get what you pay for with affordable trailers I guess. My next one will not be with this company for sure
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
2.0
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