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Grand Design Reflection reviews

3.8 (254 reviews)
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Liveability
4.0
Overall quality
3.3
Floorplan
4.5
Driving/towing
4.3
Factory warranty
3.0

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Voted most helpful review

Freda Sheldon

North, USA

Reviewed on February 10, 2024

RV reviewed 2021 Grand Design Reflection 303RLS view listing

2.4
Refrigerator went out within 1st year. All of the fittings leaked. The oven doesn’t heat accurately. Washer/ Dryer doesn’t dry properly. Load takes 2 hours. Couch is falling apart. Hitch light is inoperable. The dealer won’t come out and work on it. We live in it and can’t tow... read more
Refrigerator went out within 1st year. All of the fittings leaked. The oven doesn’t heat accurately. Washer/ Dryer doesn’t dry properly. Load takes 2 hours. Couch is falling apart. Hitch light is inoperable. The dealer won’t come out and work on it. We live in it and can’t tow it in.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Jordan

Maryland, USA

Reviewed on January 27, 2024

RV reviewed 2021 Grand Design Reflection 367BHS view listing

5.0
We bought this brand new in 21 two weeks after arriving from the factory. This is the only rv we’ve ever owned and nothing but good things to say about it. Never had a single issue with it, both ac’s runs strong, never had any leaks refrigerator runs like champ. We also lived in it full time for 2... read more
We bought this brand new in 21 two weeks after arriving from the factory. This is the only rv we’ve ever owned and nothing but good things to say about it. Never had a single issue with it, both ac’s runs strong, never had any leaks refrigerator runs like champ. We also lived in it full time for 2 years with zero complaints. All of the extras this rv came with made it even more of a home run with fully electric self leveling stabilizers to app controllable awning, lights and stabilizers. I wouldn’t have bought any other rv. This rv is great for anyone starting the rv life or a veteran of rv life looking for a more upgraded unit.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jack Hinson

South Carolina, USA

Reviewed on December 9, 2023

RV reviewed 2023 Grand Design Reflection 310MKTS view listing

3.8
My wife and I purchased our Grand Design Reflection on 11/14/23 form Brown's RV Superstore in Mabee S.C. This is our permanent home now. So far so good. The problem has been attitude dealing with customer service at Grand Design. We have only rolled out our awnings three or four times and the main awning has ... read more
My wife and I purchased our Grand Design Reflection on 11/14/23 form Brown's RV Superstore in Mabee S.C. This is our permanent home now. So far so good. The problem has been attitude dealing with customer service at Grand Design. We have only rolled out our awnings three or four times and the main awning has a tear in it. I sent pictures to the dealership and was told to contact Grand Design. My wife called and talked to Davida Horner and she was very rude to my wife. Then I talked to Davida Horner and she was very rude and short with me. I'm sure the seventy thousand dollars we spent is not a big thing to a company this size but that's a lot of money to us. Davida Horner did not try to help in any way. We kinda thought maybe they would kinda give us a little help but no. I thought I would just voice my opinion about another time dealing with customer service. Thanks, Jack Hinson
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Dale Larson

Reviewed on December 1, 2023

RV reviewed 2015 Grand Design Reflection 337RLS view listing

4.2
We bought this GD Reflection after seeing my brother-in-law's newer, smaller Reflection. We are 3rd owners, and so we don't know its history, but it appears to have been lived in by professional linemen across the country (Georgia). We saw it in Colorado, so know it had been driven at least that far. It sho... read more
We bought this GD Reflection after seeing my brother-in-law's newer, smaller Reflection. We are 3rd owners, and so we don't know its history, but it appears to have been lived in by professional linemen across the country (Georgia). We saw it in Colorado, so know it had been driven at least that far. It shows wear and tear, but the quality of the GD build attests to how well it's stood up. This last month, we suffered a broken leaf spring failure. The break shows it was failing (dark marks across the break) for some time. GD refused to help pay the $3,000 replacement charge, which I understand due to multiple owners and it being 3 years past warranty. The undercarriage was made by Lippert. The exterior graphics are, chipped and faded, and we are disappointed in GD's out of sight prices. We'll never be able to replace graphics at these prices!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

WILLIAM CLIFFORD

Reviewed on November 21, 2023

RV reviewed 2023 Grand Design Reflection 303rls view listing

2.2
The name grand design would lead you to think that things were engineered well. How do you engineer the clothes closet without enough hanging length for your clothes to be too long not to be all wrinkled at the bottom. There are two drawers below the hanging space that could have been made shorter so your clo... read more
The name grand design would lead you to think that things were engineered well. How do you engineer the clothes closet without enough hanging length for your clothes to be too long not to be all wrinkled at the bottom. There are two drawers below the hanging space that could have been made shorter so your clothes could hang normally. Or elemenated for proper hanging in the closet. Do not put things in the tubs in the front storage area the tubs are thin cheap plastic and they break out and cave in. The spray on the cabinets is so poorly done light spots showing through nail holes not finished properly. Don’t let the name grand design fool you not well thought through at all
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

James Williams

Reviewed on November 2, 2023

RV reviewed 2023 Grand Design Reflection 295RL view listing

3.8
Love the floor plan but disappointed with the quality. Not an inexpensive RV. Dealer paper work shows $82,000. I have only had it 2 weeks and found that Grand Design and the dealer missed at least 14 issues with RV. I know things happen and it’s at dealer now to be fixed. The most annoying issue I have ... read more
Love the floor plan but disappointed with the quality. Not an inexpensive RV. Dealer paper work shows $82,000. I have only had it 2 weeks and found that Grand Design and the dealer missed at least 14 issues with RV. I know things happen and it’s at dealer now to be fixed. The most annoying issue I have is there were no propane connections on the outside of RV. I talked to support and I am told that there was a supply issue and there was a time when they shipped RVs without the quick connects on the RV. Ok, I get it but when I asked if they could send me the parts because no one expects to get to there camp site and find no propane connection. I was told they want give me the parts. So I contacted there part department and they can’t even tell me what parts I need. I have had 4 RVs and the last 2 were GD. Never had one without the connections for propane. Also never had one with this many issues. Issues I fix myself and issues deal will have to fix. 1. Theater seats were not screwed down and the 3 sections not even connected to each other. 2. Screws missing from bracket holding couch to floor 3. Bedroom door guide improperly installed 4. Kitchen island cabinet doors not latching 5. Counter top delaminating 6. 3 bolts loose on hitch 7. Toilet loose 8. Awning on slide was shutting of lights and control panel when extended Things still broken that dealer will have to fix. 1. Arc connection between TV and Jensen auto system not working. 2. Seal tape on top of slide is coming off in a few places. 3. Refrigerator door had a strange spot on it and needs replaced 4. Window latch on rear left if you were setting on couch has a latch that does not function. 5.Freezer cools but not refrigerator part 6. Shower wall bowing out.  7. TPMS does not work very well. Alerts are delayed. Unplugged a tire sensor to test and took like 20 minutes for an alert to arrive on phone. Not to mention the alerts will not be seen unless phone is unlocked. I will have to purchase a TPMS monitor display if i want it to alert me and be reliable. This is an issue that is all over user forums. Will probably just purchase the same one I let go with the grand design I just sold. 8. Rear blind needs help rolling up.Not enough spring tension
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Jordan

Reviewed on October 17, 2023

RV reviewed 2021 Grand Design Reflection 367BHS view listing

5.0
This rv is awesome! It’s a great size to downsize to if leaving your home while still having majority of the same amenities of a house. Full size appliances, on demand water heaters, smart home features! Anyone interested with a family or just looking for a solid rv needs to look at this model.... read more
This rv is awesome! It’s a great size to downsize to if leaving your home while still having majority of the same amenities of a house. Full size appliances, on demand water heaters, smart home features! Anyone interested with a family or just looking for a solid rv needs to look at this model.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jerry and Nancy Ford

Reviewed on October 9, 2023

RV reviewed 2023 Grand Design Reflection 337RLS view listing

5.0
We purchesd this unit because it was cheaper priced than the smaller unit we were looking for. Bigger unit with all the features we wanted and then some. Quality craftsmanship throughout unit. Excellent floor plan and very spacious. Jerry and Nancy Ford Lone Tree, IA... read more
We purchesd this unit because it was cheaper priced than the smaller unit we were looking for. Bigger unit with all the features we wanted and then some. Quality craftsmanship throughout unit. Excellent floor plan and very spacious. Jerry and Nancy Ford Lone Tree, IA
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

steve pitner

Reviewed on July 27, 2023

RV reviewed 2020 Grand Design Reflection 315RLTS view listing

5.0
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at that.... read more
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at that.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Lois Fremont

Reviewed on July 23, 2023

RV reviewed 2019 Grand Design Reflection 313RLTS view listing

1.6
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are garbage... read more
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are garbage.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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