Grand Design Reflection reviews

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Having owned and used my Grand Design Reflection for 6 months, I now have a better understanding of the positive and negative aspects of the equipment. For me the positives are as follows: 1. solar panel and 12V residential refrigerator. 2. Waste water output pipe 20" from ground. 3. Cabinets and pantry storage space. 4. Tankless hot water heater. 5. Fireplace colors and heat effectiveness. 6. Lots of power outlets. 7. Electric kitchen ceiling fan with wall controls. Vents to outside. Negatives that we have experienced are as follows: 1. Bathroom ceiling fan opens manually and fan switch located on ceiling fan. For shorter people this design does not work well without some form of stepping stool. Poor design! 2. Refrigerator door frequently comes open during travel. 3. Fifth wheel shakes when anyone is walking around inside. 4. Reclining chairs are not secure and move during travel. Show less

This was the perfect unit for our family. With the door on the bunk room, it acts like a full second bedroom with storage and a lot of space. The amount of kitchen storage and counter space really make this a great unit for long term trips or even RV Living! The large fridge is awesome! Dual gray tanks make it easy to last a week between dumps. Lots of outside storage and lighting. All around it was exactly what we wanted! Show less

With two bedrooms and 1.5 bathrooms, the 311BHS is perfect for families. It's hard to find this much livable space in a 37 ft floor plan. The electric fireplace/space heater was an unexpected surprise. Not that it was in the rig, but we enjoyed it so much. The fireplace does a great job taking the chill out on a early fall morning. The ambiance while snuggled up in the the theater seats was enjoyed. Show less

Purchased a 2022 Grand Design 260rd in Sept. 2021. Have been able to camp in it just 5 times and 2 of those times cut short due to issues. Slide out has been ongoing issue and the entire camper had to be taken to the factory to install a new entire wall on the slide out side. Refrigerator has broken down twice now and has cancelled our latest planned camping trip. The unit has been in the shop for more time than we have been able to camp.Our dealer is doing all they can but Grand Design people are a joke. Elizabeth from their customer service told me that there was no one I could talk to about the on going issues other than her for a long time and then I got her to admit there were people over her but I could not talk to them. She had to send them an email and see if they would respond to me. Of course. I've heard nothing from them. DO NOT BUY A GRAND DESIGN product. You will be grossly disappointed in their customer service and their willingness to stand behind their product. Show less

We love our 297! It is extremely comfortable and spacious, from the multitude of large windows with the heated, massage recliners in the livingroom to the queen size traditional mattress in the bedroom. On cold mornings it is wonderful to make a cup of coffee or tea and sit in front of the fireplace as you plan out our day. Of course, if you prefer, you can just turn up the heat to feel warm and toasty throughout the unit. The kitchen has everything you need! Plenty of counterspace with a large sink with gooseneck faucet and sprayer is adequate for anything you want to wash or prep. We travel for weeks at a time and have adequate space in the refrigerator, freezer and cabinets for all of our meals. The indoor stove/oven and the outdoor propane stove are very convenient. The microwave/convection oven is fabulous for preparing quick meals. There are also a lot of electric outlets for any convenience appliances you use. The wood dining table and 4 separate chairs are very comfortable and can be used in the living room or outside when you have a lot of guests to seat. Both the table and two of the chairs have smaller spaces for storage. The bathroom is spacious and there is plenty of storage for towels, personal products and cleaners. The glass shower doors are easy to clean and make the space feel open. Sitting outside surrounded by nature under the awning watching sports or movies on the TV, or listening to music from the outdoor speakers with drinks in the small refrigerator just a couple feet away is incredibly relaxing. The basement passthrough holds a lot of equipment and is easy to access. Show less

This is my second GD trailer. Upgraded from an 2019 Imagine which was poorly made. Many screws stripped on side panels and skirting. Put together with Gorilla tape to get home. Trailer just out of warranty so all repairs out of pocket. Now have 2024 Reflection 297RSTS. Very easy to pull. Better construction than the Imagine except the latch to hold shower door very flimsy. Came loose during travels and glass doors shattered. AWNING MOUNTED TOO LOW. Sharp corners of slideout cutinto awning when being extended or retracted. Had to contact NC State attorney General office before GD would answer any emails. No resolution yet, Took away outside lighting replaced with speakers. It is so dark you can not see stairs at night. Show less

Refrigerator went out within 1st year. All of the fittings leaked. The oven doesn’t heat accurately. Washer/ Dryer doesn’t dry properly. Load takes 2 hours. Couch is falling apart. Hitch light is inoperable. The dealer won’t come out and work on it. We live in it and can’t tow it in. Show less

We bought this brand new in 21 two weeks after arriving from the factory. This is the only rv we’ve ever owned and nothing but good things to say about it. Never had a single issue with it, both ac’s runs strong, never had any leaks refrigerator runs like champ. We also lived in it full time for 2 years with zero complaints. All of the extras this rv came with made it even more of a home run with fully electric self leveling stabilizers to app controllable awning, lights and stabilizers. I wouldn’t have bought any other rv. This rv is great for anyone starting the rv life or a veteran of rv life looking for a more upgraded unit. Show less