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We bought this GD Reflection after seeing my brother-in-law's newer, smaller Reflection. We are 3rd owners, and so we don't know its history, but it appears to have been lived in by professional linemen across the country (Georgia). We saw it in Colorado, so know it had been driven at least that far. It shows wear and tear, but the quality of the GD build attests to how well it's stood up. This last month, we suffered a broken leaf spring failure. The break shows it was failing (dark marks across the break) for some time. GD refused to help pay the $3,000 replacement charge, which I understand due to multiple owners and it being 3 years past warranty. The undercarriage was made by Lippert. The exterior graphics are, chipped and faded, and we are disappointed in GD's out of sight prices. We'll never be able to replace graphics at these prices! Show less

My 2021 Hyperlite 2815 has a decent size garage but very little storage room, so living in it for more than a week at a time requires planning. The over all quality is better than expected. Mine is built like a tank. Towing it it's very steady (with a 2500HD, not so much with a 1/2 ton). Factory support is not the best. I had a blowout and damaged the fender. Emailed and called and left messages for XLR three days ago and still no response. Show less

Lance 975 I believe this holds true for all campers that have automatic features and are boondocking. The automatic features do not work unless you are plugged in because every one of them will drain your battery. Especially problematic is the automatic battery disconnect. You're much better off with a generator and a charger if the truck batteries go dead. Automatic disconnect engages at 12.8v. In the summertime it is fine. However, in the winter when there is no sun it never reconnects. So if you get up in the morning and drive, the camper batteries never charge because the automatic reconnect will not engage until the 12.8v threshold is reached. This has caused me so many problems trying to figure out why I could not keep a charge in my camper batteries, during low sun. Also the radio stays on all the time so you have to unplug it from the back of the radio because the wiring is connected into other things. The refrigerator automatic will make sure that your battery is run down to 0v if there's no sun even when you're driving. So when all the automatics are disconnected it's fine. I wish there was some way to bypass that automatic disconnect. All of the automatic features are a pain in the winter. It's best to never use any automatic feature. Show less

PURCHASED 3-8-2023. HAS BEEN IN SHOP SINCE 6-6-2023. FLOOR, SLIDE-OUT, WATER HEATER, JACK PROBLEMS. HAVE NOTIFIED THOR A NUMBER OF TIMES BUT HAVE NEVER HEARD FROM THEM. HAVE HAD NO USE FOR SIX MONTHS. WOULD NOT RECOMMEND A THOR PRODUCT. I FORGET ONE OF THE TOILETS HAVE BEEN WORKED ON THREE TIMES. Show less

Overall a nice rv. AC is a bit loud 15K/hp. Had a few minor issues typical of all brands of rv. Perfect for me and the wife. Levelers, full paint, v-10 engine, 6 speed tranny. Watch for the fake leather to peel. I replaced my theater seats with Thomas Payne cloth seats. Show less

Awesome floor plan. Kitchen has tons of counter space. Love the walk around queen bed, hard to find in a rig this size. Lightweight, easy to tow. We love the power tongue lift and the power stabilizer jacks. For a couples cruiser, this has all the bells and whistles you need in a compact size. Show less

Well we left Washington heading to Arizona and the fender loss all the screws bend backwards and breaks in half, the a/c cover blows off and breaks. The trim around the door on the outside comes off. Then the refrigerator falls out from the wall. The shower has water coming from under shower pan. The trim on the inside fell down and the insta hot water heater won’t stay hot and the awning bars bent when we went to put it in one night, the sides are coming apart and the roof does not match up with the wall so any load up there will cave it in. It’s a lemon. Not very well built for money you pay. Can’t wait to take to dealer with all the problems. Show less

We purchased our Solitude late last July 2023. It had several issues that needed repair. The Solitude was purchased new over 6 figures. After multiple phone calls, emails, and texts we finally picked up our Solitude on November 13, 2023. They didn’t clean the unit inside or outside. We plugged into shore power and everything seemed to be working great. One of the issues was the replacement of one refrigerator door and the freezer drawer. Upon leaving Oklahoma for Florida I discovered that the ice maker wouldn’t work. Upon investigation it had water in the reservoir but wouldn’t freeze. I also noticed that $200 worth of frozen beef had begun to thaw. The reason as I soon discovered was that the seals were missing on the two doors your company replaced. The level of incompetence you guys display just keeps on giving!  4 months of it now. The bed was never repaired. I’m not sure what was going on when you were making the repairs but the island has gouges and marks all over it. I’m guessing when whomever brought in the replacement recliners they did it. Russell (Service Advisor) is the only person I dealt with that showed any professionalism. He apologized for the delay many times. He was also extremely courteous. Nick (Sales Manager) also displayed a desire to help us. Alex made the sale and forgot about us, real nice! Jason (Service Manager) is worthless. He never made one followup call to advise us of any progress. Actually no one made any attempt to give us status updates. I had to demand to see him to get anything accomplished. In fact I had to show up in person because other forms of communication didn’t work. Again worthless. I will never do business with McClains again, ever. I’ve purchased two Grand Designs from your store. Thank goodness the Imagine never had any issues. Grand Design has a great product. So if you want to purchase one go out of state. Show less