Jayco North Point reviews

Jayco sucks period. Dont buy their products! They dont stand behind their product and will screw you! At Camping World Longmont CO and Golden CO the service is atrocious which is only made worse by Jayco denying things that are clearly warranty items. We bought a large Toy Hauler (Seismic) in 2019 which was in the shop for its entire life. We missed more trips than we took due to their crap quality and all the issues. We then took a big loss to move into another Jayco which has had less but also a bunch of issues. Plumbing, Electrical, Cleanout.. the list goes on and on. I have tried to get them at Corporate to do what is right they have a crap product, crap dealer and people you get what you pay for. After this next huge loss I am out with ever owning another Jayco. What is sad is that our 2016 Travel Trailer was great so we bought up and go one with more bells and whistels. They know how to get you with marketing and gadgets but trust me they have cheaped out everything and you will be in for huge loss buyer beware! 1 Star is being way too kind here as THEY DONT BACK THEIR PRODUCT. We drove right past a huge trailer with a sign "Dont buy Jayco!" that a man had parked right by the entrance of Camping World Longmont at his own expense. It was a flatbed 22ft trailer with a huge sign and we just drove on in. My bad but wont for much longer. They just hung us out to dry for the last time folks. Slow learners but we have learned the super hard way! Show less

What a beautiful trailer, however terrible owners manual and really bad customer support. Don’t know about service yet but will soon find out since I have a new trailer and need Refrigerator door adjusted Hitch latched replaced Batter replaced Door fixed so it will latch Outdoor kitchen shelf replaced Shower drain replaced AC rattle in ceiling Valence all falling from ceiling Ceiling light lenses missing Screw sticking through wall Hole in cusion from screw Show less

Not a bad camper new but don't expect anything from Jayco after on 2.5 yrs the node went out took it to a local dealer and then the troubles started dealer was very nice and kept me informed but the cooperation from Jayco sucked a big one the node is the whole brains in these campers and shouldn't be going out this soon and Jayco just blew us off as well shit happens never will own another Jayco because thirr customer service it's by far the worst we've ever had the pleasure of dealing with. Show less

Yes I'm writing this review because Jacob is not on their warranties and their backstabbers I bought a 2020 North Pine things were really good until we were having problems with the refrigerator it kept freezing on the bottom so they replaced it now this was a year and a half that we fought him I threw away over $10,000 worth of diet food that I had to use then they tried to put the blame on Norco and then Norco says that they only guarantee it for a year when I have all this problem so I'll talk Jacob and Norco can take your trailer and the refrigerator and shovel I had to go out and buy my own refrigerator and then the dealership wanted to charge me to put it in but I thought no I need to get a hold of the vehicle so I still haven't heard anything bad about him but anybody buying ajayco fifth wheel should really think about it because they don't matter to your warranty unless it's little stuff Jacob is about the worthless thing I've ever seen and when we get rid of this one Jacob will never I will never recommend anybody to the dealer or to Jayco for another trailer Show less

Worst investment we've ever done! Paid $76,000 brand new and thank God we bought the extended warranty! Even though some of the things that needed to be fixed should have been under the warranty! So, after a new water heater, 2 refrigerators and another cooling unit with outside damage to the refrigerator and wood work will being repaired. A stove top replacement, oven replacement, new lighting under the outside awning, trim repair staples popping out of the walls, 3 couches, 2 theater seating, bathroom counter replacement due to poor caulking job and after the counter was replaced, the caulking let go again and has lifted the counter where the faucet is which now has pushed the back board up so now that bubbles out. Stripped screws on the steps going upstairs and cupboard doors, worpped bathroom cupboard door, trim on the slide outs had bad rivets so the trim bent going down the road. Nails popping out o the walls, outsider steps rusting at the top already, rubber striping underneath these steps peeled away leaving black sticky marks all over. I'm not sure if all the new campers are being made with really poor quality but I highly recommend that you stay away from Jayco and this unit. Heating and cooling is terrible, my old 2001 Thor still does better today than this one. Funny part is one of the guys at the dealership said to me that these weren't made to travel so much!! Really! We travel twice a year with it, WI to AZ and back. All I can say is STAY AWAY FROM JAYCO! Do your research if you plan to do a lot of traveling or full-time RVing. Show less

Jayco has very poor support and customer service, this NorthPoint has been nothing but problems, poor workmanship and quality, awning is a year old and had small cuts next to where it close to the 5th wheel, we’re advised it wasn’t under warranty because it wasn’t a defect they called it damage if it had been damaged in that location the 5th wheel would have been damaged as well. The biggest mistake we made was buying a Jayco product, we should have stayed with the grand design. Don’t buy a Jayco if you want poor quality and problems. Show less

We love our Jayco Northpoint. We had the Forrest river Nitro but traded due to so many issues. The Northpoint 5th wheel is absolutely amazing. We have had this model for 2 years now and we have had zero issues. Our issues have been with camping world. We will never buy another thing from them. Front living is the best! Full size appliances work great, all 6 slides work with no issues, bedroom is spacious and plenty of storage! If you are looking for full-time living, look no further! I would highly recommend the Jayco northpoint Show less

We have had nothing but problems with this piece of shit. The dealer has been amazing but they are 3 hours away from us. We have had it in the shop multiple times and spent several thousands of dollars to fix everything. Of course, most of it waited till right after the warranty ran out. 1.) The main computer system had to be replaced - repaired at our expense 2.) Fireplace quit - not going to fix 3.) Fridge not cooling at all. Freezes up. We thaw it and 2-3 days later it does it again - current problem. We are living in it as a camp host and can’t drag it 3 hours away to get it fixed. 4.) Main Thermostat quit- fixed at our expense 5.) Propane regulator - they repaired as a faulty piece. 6.) The overhead bulkhead storage is about to fall down. Dealers have looked at it. Say there is nothing wrong with it 7.) ByPass valve replaced on water heater so it could be winterized. 8.) Air Conditioner fan will not stop blowing when it is turned off. (Current condition) 9.) Mice galore. Repellents and traps placed but they keep getting in. Supposed to be a sealed unit which I understand still has a few openings but come on! 10.) trim coming off inside around windows and slides Show less

We bought and lived in our RV for about a year and a half after having a house fire. We wanted to stay on our land close to the house while it was being rebuilt. We picked this trailer because: it is auto leveling, has a generator, the refrigerator is full size, the shower was big, it felt like a home inside. The trailer was big enough for our grown children and our grandchild to visit and everyone have a place to sleep. Lots of privacy with the different sections in the trailer. The trailer has several TV’s and electrical perks for entertainment. Also this trailer was equipped to handle the summer and winter weather in Oklahoma. We had extreme heat the summer we lived in it, the two ac units kept up and kept the trailer cool. We saw two winters (lots of ice and snow during one of them) while in the trailer, between the electric fire place and the propane heat, we stayed warm and a plus our water did not freeze but one time (our own fault, we ran out of propane. This was the closest thing to a real home that we could find and it did not disappoint. It is a home on wheels. Show less