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Jayco North Point reviews

3.6 (57 reviews)
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Liveability
3.7
Overall quality
2.9
Floorplan
4.5
Driving/towing
4.1
Factory warranty
2.6

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57 ratings and reviews

Voted most helpful review

Karla P

Reviewed on October 2, 2023

RV reviewed 2019 Jayco North Point 385THWS view listing

4.8
Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. There are tw... read more
Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. There are two sofas and two stadium seats for plenty of seating. The stadium seats have heat and massage. The living room also has two curio cabinets, and stereo system. Two large awnings outside. The bedroom has plenty of storage.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

DEREK FISCHER

Reviewed on September 25, 2023

RV reviewed 2021 Jayco North Point 310RLTS view listing

3.2
2021 Jayco North Point 310RLTS has been good overall. Problem areas: Main ceiling exhaust does not work, cover shuts by itself. BM Pro screen does not work. Have to control everything through the phone. Lack of QC during covid manufacturing. Black PVC pipe visible from floor to ceiling in bathroom. Sh... read more
2021 Jayco North Point 310RLTS has been good overall. Problem areas: Main ceiling exhaust does not work, cover shuts by itself. BM Pro screen does not work. Have to control everything through the phone. Lack of QC during covid manufacturing. Black PVC pipe visible from floor to ceiling in bathroom. Should be covered by a wood box as seen in other North Points. Jayco customer service would do nothing as they stated it is out of warranty. Doesn't have anything to do with warranty as they were never installed from day one. I will look at Grand Design for my next 5th wheel. Jayco does not care about their customers coming back for future purchases. Jayco customer service is some of the worst I've experienced.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

troy g pfertsh

Reviewed on August 20, 2023

RV reviewed 2021 Jayco North Point 377RLBH view listing

4.2
We ordered this RV after we saw the functionality of the unit at a trade show. but with the one we ordered we wanted to be able to take it off the grid for camping and excursions. We love the floor plan and the accessibility and storage is outstanding. The pass through has lots of room to store your camping... read more
We ordered this RV after we saw the functionality of the unit at a trade show. but with the one we ordered we wanted to be able to take it off the grid for camping and excursions. We love the floor plan and the accessibility and storage is outstanding. The pass through has lots of room to store your camping needs, and the outdoor griddle and fridge makes cooking a breeze. Inside the kitchen is roomy and when you extend the cutting board, it gives you plenty of room to cook and entertain. The theater seating was a selling point for us as the center arm rest folds out of the way and gives you room to fit 3 across the seat, and of course the oversize, tri-fold sofa can hold 3 people for sleeping in a pinch. In the Office/Spare room we removed the upper folding bunk and used this space mostly for work while we were camping, however we used the small tri-fold seating for an additional bed. in the loft area this is roomy and really quite large. The younger kids love this space and we added a pull curtain to ensure them some privacy. The Bathroom is plenty roomy and the shower is amazing and with Truma on-demand Hot water it is like visiting your own private spa. In the main bedroom we opted for the queen bed and enjoy the room, storage and comfort. The AC's keep the area cool on the 100 plus days, and even if you have a 30 amp service you can efficiently cool the RV using 2 of the A/C's without tripping the breaker. LED lighting through out the interior, and the residential fridge round out this very livable luxury unit. A Intercvac unit with dust pan helps ease the core of cleaning, Top it off with the Jaycommand app on your phone for control of EVERYTHING on the RV as well as Winguard 4G compatible router/antenna the and you have a one of a kind experience that you will enjoy for years to come. Towing this unit is a breeze and we love the Furrion Cameras to watch all the traffic, and really helps out with backing the unit.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Doreen Blakely

Reviewed on July 4, 2023

RV reviewed 2023 Jayco North Point 382FLRB view listing

2.6
We just bought our first RV. Yes, go big or go home! We purchased a Jayco Northpoint 382FLRB at the Omaha Sports Show from Bishs. Although the RV is beautiful with lots of bells and whistles, the company overlooked the quality in the actual RV. Before receiving, one of the controllers to slide out was b... read more
We just bought our first RV. Yes, go big or go home! We purchased a Jayco Northpoint 382FLRB at the Omaha Sports Show from Bishs. Although the RV is beautiful with lots of bells and whistles, the company overlooked the quality in the actual RV. Before receiving, one of the controllers to slide out was broken. One of the air conditioners wasn't working. The screws holding the doors have pulled through the wall as the walls are paper thin. The latch holding the showers doors broke off when the camper was delivered. Stuff keeps falling out of the walls when we move the camper. At first Bishs said normal as the vents aren't cleaned out; however, it is coming from the strip near the door continuously. There is a reason Bishs has a large service center. If you are to buy a North Point from Bishs, make sure you buy the extended warranty. You will need it.
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Dave Bates

Reviewed on May 24, 2023

RV reviewed 2021 Jayco North Point 377RLBH view listing

1.6
Jayco sucks period. Dont buy their products! They dont stand behind their product and will screw you! At Camping World Longmont CO and Golden CO the service is atrocious which is only made worse by Jayco denying things that are clearly warranty items. We bought a large Toy Hauler (Seismic) in 2019 which w... read more
Jayco sucks period. Dont buy their products! They dont stand behind their product and will screw you! At Camping World Longmont CO and Golden CO the service is atrocious which is only made worse by Jayco denying things that are clearly warranty items. We bought a large Toy Hauler (Seismic) in 2019 which was in the shop for its entire life. We missed more trips than we took due to their crap quality and all the issues. We then took a big loss to move into another Jayco which has had less but also a bunch of issues. Plumbing, Electrical, Cleanout.. the list goes on and on. I have tried to get them at Corporate to do what is right they have a crap product, crap dealer and people you get what you pay for. After this next huge loss I am out with ever owning another Jayco. What is sad is that our 2016 Travel Trailer was great so we bought up and go one with more bells and whistels. They know how to get you with marketing and gadgets but trust me they have cheaped out everything and you will be in for huge loss buyer beware! 1 Star is being way too kind here as THEY DONT BACK THEIR PRODUCT. We drove right past a huge trailer with a sign "Dont buy Jayco!" that a man had parked right by the entrance of Camping World Longmont at his own expense. It was a flatbed 22ft trailer with a huge sign and we just drove on in. My bad but wont for much longer. They just hung us out to dry for the last time folks. Slow learners but we have learned the super hard way!
Livability
2.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Terry Conlan

Reviewed on April 29, 2023

RV reviewed 2022 Jayco North Point 377RLBH view listing

2.6
What a beautiful trailer, however terrible owners manual and really bad customer support. Don’t know about service yet but will soon find out since I have a new trailer and need Refrigerator door adjusted Hitch latched replaced Batter replaced Door fixed so it will latch Outdoor kitchen shelf replaced... read more
What a beautiful trailer, however terrible owners manual and really bad customer support. Don’t know about service yet but will soon find out since I have a new trailer and need Refrigerator door adjusted Hitch latched replaced Batter replaced Door fixed so it will latch Outdoor kitchen shelf replaced Shower drain replaced AC rattle in ceiling Valence all falling from ceiling Ceiling light lenses missing Screw sticking through wall Hole in cusion from screw
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Kenneth Risinger

Reviewed on April 14, 2023

RV reviewed 2020 Jayco North Point 377RLBH view listing

2.2
Not a bad camper new but don't expect anything from Jayco after on 2.5 yrs the node went out took it to a local dealer and then the troubles started dealer was very nice and kept me informed but the cooperation from Jayco sucked a big one the node is the whole brains in these campers and shouldn't be going ou... read more
Not a bad camper new but don't expect anything from Jayco after on 2.5 yrs the node went out took it to a local dealer and then the troubles started dealer was very nice and kept me informed but the cooperation from Jayco sucked a big one the node is the whole brains in these campers and shouldn't be going out this soon and Jayco just blew us off as well shit happens never will own another Jayco because thirr customer service it's by far the worst we've ever had the pleasure of dealing with.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Wade Ehlers

Reviewed on November 23, 2022

RV reviewed 2020 Jayco North Point 287 view listing

3.0
Yes I'm writing this review because Jacob is not on their warranties and their backstabbers I bought a 2020 North Pine things were really good until we were having problems with the refrigerator it kept freezing on the bottom so they replaced it now this was a year and a half that we fought him I threw away o... read more
Yes I'm writing this review because Jacob is not on their warranties and their backstabbers I bought a 2020 North Pine things were really good until we were having problems with the refrigerator it kept freezing on the bottom so they replaced it now this was a year and a half that we fought him I threw away over $10,000 worth of diet food that I had to use then they tried to put the blame on Norco and then Norco says that they only guarantee it for a year when I have all this problem so I'll talk Jacob and Norco can take your trailer and the refrigerator and shovel I had to go out and buy my own refrigerator and then the dealership wanted to charge me to put it in but I thought no I need to get a hold of the vehicle so I still haven't heard anything bad about him but anybody buying ajayco fifth wheel should really think about it because they don't matter to your warranty unless it's little stuff Jacob is about the worthless thing I've ever seen and when we get rid of this one Jacob will never I will never recommend anybody to the dealer or to Jayco for another trailer
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Joyce

Reviewed on October 18, 2022

RV reviewed 2019 Jayco North Point 377RLBH view listing

2.4
Worst investment we've ever done! Paid $76,000 brand new and thank God we bought the extended warranty! Even though some of the things that needed to be fixed should have been under the warranty! So, after a new water heater, 2 refrigerators and another cooling unit with outside damage to the refrigerator and... read more
Worst investment we've ever done! Paid $76,000 brand new and thank God we bought the extended warranty! Even though some of the things that needed to be fixed should have been under the warranty! So, after a new water heater, 2 refrigerators and another cooling unit with outside damage to the refrigerator and wood work will being repaired. A stove top replacement, oven replacement, new lighting under the outside awning, trim repair staples popping out of the walls, 3 couches, 2 theater seating, bathroom counter replacement due to poor caulking job and after the counter was replaced, the caulking let go again and has lifted the counter where the faucet is which now has pushed the back board up so now that bubbles out. Stripped screws on the steps going upstairs and cupboard doors, worpped bathroom cupboard door, trim on the slide outs had bad rivets so the trim bent going down the road. Nails popping out o the walls, outsider steps rusting at the top already, rubber striping underneath these steps peeled away leaving black sticky marks all over. I'm not sure if all the new campers are being made with really poor quality but I highly recommend that you stay away from Jayco and this unit. Heating and cooling is terrible, my old 2001 Thor still does better today than this one. Funny part is one of the guys at the dealership said to me that these weren't made to travel so much!! Really! We travel twice a year with it, WI to AZ and back. All I can say is STAY AWAY FROM JAYCO! Do your research if you plan to do a lot of traveling or full-time RVing.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Michael Baldonado

New Mexico

Reviewed on September 16, 2022

RV reviewed 2021 Jayco North Point 377RLBH view listing

2.4
Jayco has very poor support and customer service, this NorthPoint has been nothing but problems, poor workmanship and quality, awning is a year old and had small cuts next to where it close to the 5th wheel, we’re advised it wasn’t under warranty because it wasn’t a defect they called it dam... read more
Jayco has very poor support and customer service, this NorthPoint has been nothing but problems, poor workmanship and quality, awning is a year old and had small cuts next to where it close to the 5th wheel, we’re advised it wasn’t under warranty because it wasn’t a defect they called it damage if it had been damaged in that location the 5th wheel would have been damaged as well. The biggest mistake we made was buying a Jayco product, we should have stayed with the grand design. Don’t buy a Jayco if you want poor quality and problems.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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