Jayco North Point reviews

WHAT A NIGHTMARE!!! Went with Jayco due to 2/3yr warranty and now wondering if we chose right brand. This was our first time ever owning any mobile type RV home. We were so excited to pick it up, as it was so beautiful… but soon as we drove it off the lot this May 3rd , not only was the main entry door flying open on the highway (even tho we kept locking it), but that same evening around 10pm, the electric and AC shut off. Called RV VIP to help us run a check but they couldn’t locate the issue. Thank God we had put a generator on it as it was insanely HOT in Florida. Next morning RV VIP sent a technician and after 2 hours and $300 later, he thought he had located the issue. That same night, after he left, electric and AC went off again. Next morning we drove it right back to the dealer with both issues as well as a cracked bedroom cabinet door, and cracked microwave glass plate, and bathroom door had fallen off hinges!!! We had it less than 48 hours and everything was falling apart. The entry door (that kept flying open) also had lots of light coming in around rim, appearing as tho it was improperly sealed. Dealer informed us within a week or so the electric/AC issue was located and fixed. Yet, here we are now June 6, OVER A MONTH LATER, and warranty has been battling replacing the entry door, and all the other simple issues. Also battling paying us back the $300 for technician RV VIP had to send out. Why did Jayco offer 1 year free RV VIP if they won’t cover or help cover the service costs??? We are supposed to leave on a cross country MOVE and use our RV for the trip in 8 days Show less

This was our first RV. We plan to go full-time RVing in the next three years. This was a fantastic first experience! Overall, Jayco's quality of build is superb. This particular floorplan is perfect for full-time or weekend. It is like a home away from home—plenty of space and storage. We enjoyed the outdoor kitchen. The master bath is what attracted us to this floorplan. With his and her lavatories just off of the main bedroom, it iI The kitchen is more than plenty for preparing and enjoying meals. This unit tows like a dream. With our Ram 3500 truck, we could pull it through the Big Horn mountains and find places to camp en route. If you want luxury in an RV for weekends or full-time, I highly recommend the Jayco 382FLRB. Show less

Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. There are two sofas and two stadium seats for plenty of seating. The stadium seats have heat and massage. The living room also has two curio cabinets, and stereo system. Two large awnings outside. The bedroom has plenty of storage. Show less

2021 Jayco North Point 310RLTS has been good overall. Problem areas: Main ceiling exhaust does not work, cover shuts by itself. BM Pro screen does not work. Have to control everything through the phone. Lack of QC during covid manufacturing. Black PVC pipe visible from floor to ceiling in bathroom. Should be covered by a wood box as seen in other North Points. Jayco customer service would do nothing as they stated it is out of warranty. Doesn't have anything to do with warranty as they were never installed from day one. I will look at Grand Design for my next 5th wheel. Jayco does not care about their customers coming back for future purchases. Jayco customer service is some of the worst I've experienced. Show less

We ordered this RV after we saw the functionality of the unit at a trade show. but with the one we ordered we wanted to be able to take it off the grid for camping and excursions. We love the floor plan and the accessibility and storage is outstanding. The pass through has lots of room to store your camping needs, and the outdoor griddle and fridge makes cooking a breeze. Inside the kitchen is roomy and when you extend the cutting board, it gives you plenty of room to cook and entertain. The theater seating was a selling point for us as the center arm rest folds out of the way and gives you room to fit 3 across the seat, and of course the oversize, tri-fold sofa can hold 3 people for sleeping in a pinch. In the Office/Spare room we removed the upper folding bunk and used this space mostly for work while we were camping, however we used the small tri-fold seating for an additional bed. in the loft area this is roomy and really quite large. The younger kids love this space and we added a pull curtain to ensure them some privacy. The Bathroom is plenty roomy and the shower is amazing and with Truma on-demand Hot water it is like visiting your own private spa. In the main bedroom we opted for the queen bed and enjoy the room, storage and comfort. The AC's keep the area cool on the 100 plus days, and even if you have a 30 amp service you can efficiently cool the RV using 2 of the A/C's without tripping the breaker. LED lighting through out the interior, and the residential fridge round out this very livable luxury unit. A Intercvac unit with dust pan helps ease the core of cleaning, Top it off with the Jaycommand app on your phone for control of EVERYTHING on the RV as well as Winguard 4G compatible router/antenna the and you have a one of a kind experience that you will enjoy for years to come. Towing this unit is a breeze and we love the Furrion Cameras to watch all the traffic, and really helps out with backing the unit. Show less

We just bought our first RV. Yes, go big or go home! We purchased a Jayco Northpoint 382FLRB at the Omaha Sports Show from Bishs. Although the RV is beautiful with lots of bells and whistles, the company overlooked the quality in the actual RV. Before receiving, one of the controllers to slide out was broken. One of the air conditioners wasn't working. The screws holding the doors have pulled through the wall as the walls are paper thin. The latch holding the showers doors broke off when the camper was delivered. Stuff keeps falling out of the walls when we move the camper. At first Bishs said normal as the vents aren't cleaned out; however, it is coming from the strip near the door continuously. There is a reason Bishs has a large service center. If you are to buy a North Point from Bishs, make sure you buy the extended warranty. You will need it. Show less

Jayco sucks period. Dont buy their products! They dont stand behind their product and will screw you! At Camping World Longmont CO and Golden CO the service is atrocious which is only made worse by Jayco denying things that are clearly warranty items. We bought a large Toy Hauler (Seismic) in 2019 which was in the shop for its entire life. We missed more trips than we took due to their crap quality and all the issues. We then took a big loss to move into another Jayco which has had less but also a bunch of issues. Plumbing, Electrical, Cleanout.. the list goes on and on. I have tried to get them at Corporate to do what is right they have a crap product, crap dealer and people you get what you pay for. After this next huge loss I am out with ever owning another Jayco. What is sad is that our 2016 Travel Trailer was great so we bought up and go one with more bells and whistels. They know how to get you with marketing and gadgets but trust me they have cheaped out everything and you will be in for huge loss buyer beware! 1 Star is being way too kind here as THEY DONT BACK THEIR PRODUCT. We drove right past a huge trailer with a sign "Dont buy Jayco!" that a man had parked right by the entrance of Camping World Longmont at his own expense. It was a flatbed 22ft trailer with a huge sign and we just drove on in. My bad but wont for much longer. They just hung us out to dry for the last time folks. Slow learners but we have learned the super hard way! Show less

What a beautiful trailer, however terrible owners manual and really bad customer support. Don’t know about service yet but will soon find out since I have a new trailer and need Refrigerator door adjusted Hitch latched replaced Batter replaced Door fixed so it will latch Outdoor kitchen shelf replaced Shower drain replaced AC rattle in ceiling Valence all falling from ceiling Ceiling light lenses missing Screw sticking through wall Hole in cusion from screw Show less

Not a bad camper new but don't expect anything from Jayco after on 2.5 yrs the node went out took it to a local dealer and then the troubles started dealer was very nice and kept me informed but the cooperation from Jayco sucked a big one the node is the whole brains in these campers and shouldn't be going out this soon and Jayco just blew us off as well shit happens never will own another Jayco because thirr customer service it's by far the worst we've ever had the pleasure of dealing with. Show less

Yes I'm writing this review because Jacob is not on their warranties and their backstabbers I bought a 2020 North Pine things were really good until we were having problems with the refrigerator it kept freezing on the bottom so they replaced it now this was a year and a half that we fought him I threw away over $10,000 worth of diet food that I had to use then they tried to put the blame on Norco and then Norco says that they only guarantee it for a year when I have all this problem so I'll talk Jacob and Norco can take your trailer and the refrigerator and shovel I had to go out and buy my own refrigerator and then the dealership wanted to charge me to put it in but I thought no I need to get a hold of the vehicle so I still haven't heard anything bad about him but anybody buying ajayco fifth wheel should really think about it because they don't matter to your warranty unless it's little stuff Jacob is about the worthless thing I've ever seen and when we get rid of this one Jacob will never I will never recommend anybody to the dealer or to Jayco for another trailer Show less