Entegra reviews

This is our 3rd summer with the RV. The craftmanship on these is pure crap! Of course stuff is breaking after the warranty. Pain is bubbling on the outside. The roof is leaking. We only have 4000 miles on this. And the company doesn't care that you spent $120K on something that is total crap!! And do not work with, she doens't do her job!!!! Olivia Flickinger Customer Service Specialist Jayco Motorhome Division Phone 800-283-8267 Fax 574-825-6091 Email motorizedservice@jayco.com 903 S Main St Middlebury IN 46540 Show less

The customer service and over all quality of this rv is bad. I would not recommend this company or rv to anyone we have been having leaking roof issues and they are no help. Should not have bad seams on an rv that is only 3 years old Show less

The customer service from Jayco and RV Country was horrible. The first year and a half it was in the shop more than with me. RV manufacturers and dealers cannot keep up with the warranty work needed to repair poor quality made RVs. Additionally, Ford dealers won’t touch Ford chassis motorhomes. I’m into my third year of owning this rig and finally have most of the bugs fixed, thanks to new management at RV Country and a small mom and pop RV repair shop. Show less

This RV has been a dream. It is much easier to drive than our older 30 ft. We never towed so I only gave 4 stars for that reason. My husband and I have enjoyed traveling in the Reatta. It felt like home with the 2 baths and plenty of room. Our traveling time got cut short due to health issues. We are 67 and 76 so we’ve decided to settle down and pass on this great adventure home. Show less

Do NOT buy from Entegra or General RV Jacksonville. We’ve had nothing but problems since purchase. Entegra customer service manager is useless as is General RV. I get no response unless I kick and scream. Appointments are non existent. We leave the coach for one problem and it comes back with new problems. The GM at General RV gives us canned speeches on how great the coach is and that problems are expected. Poor product. Poor management. Poor customer service. Brand new coach and it’s never left Florida due to the amount of time in the shop. Really poor. Show less

This RV is top notch and made very well. It has a solid frame and is extremely reliable. All of the systems are high quality and is evident by the luxury living spaces that come stock on this coach. Show less

This is our third RV. We downsized from a Winnebago 34’ Class A. The flip up style mattress in the Entegra Esteem is ruining the entire experience of traveling in this RV. It is a back breaker. If it could be replaced I would have very few complaints. Finding a replacement seems next to impossible because the head half of the mattress is thinner than the foot half. This design causes your feet and legs to be higher than your head and shoulders. The head needs to be thicker but not the same thickness as the foot. What a mess. I would NOT recommend this RV to a friend. Show less

We just bought this RV and drove it 5 hours to get home from the dealer. Has the power to go just about anywhere, but the suspension leaves a lot to be desired. We'll be spending a few grand to beef it up so it's easier to drive and not so tiring. After getting it home, the customer service at Entegra has been excellent and helped me solve a couple of sticky issues with the sound system and conflicting directions in the manual. If you own one of these and there's no sound coming out of the in-dash receiver, check the color of the wires attached to the speakers and see where they're routed on the harness in the back of the receiver. Mine were wired to the rear speakers, but we only have the two speakers in the living area. I finally switched the speaker wires to the front speaker wires on the harness and everything worked fine. When you buy a used RV from a dealer, they're done with you as soon as you drive away. Hopefully you bought a decent extended service agreement. Show less

We have had our 30Z for a couple of months now and taken 2 trips with it. Our dealer was general RV in Huntley Illinois and they did a good job for us. The quality of the workman ship is bad! The main TV is mounted crooked by 1" so is the mirror in the living room. The cover under the refrigerators is the same way. The cupboard doors above the TV don't line up with each other. The cable was wired wrong so we could not get cable. I am an electrician so I fixed that. The cover over the water filter is crooked. The shower some how leaks out into the living room on the floor but I can't see where the water is getting out? One of the storage compartments leaks outside. The rear slide has jammed on both trips, had to call factory to figure out how to reset it, bad part is finding the controller. FYI it's inside the bottom drawer in the hall way! I love the lay out and just wish they would have done thier job when they put it together. I have fixed most of it myself but I am taking it in to camping world to have the shower fixed. I added the safety T Plus and that made a big difference in the steering. I am going to add hellwig stabilizer bars next. Hope this helps you! Good luck!! Show less

We've experienced several RVs (Class As, Cs, Bs and travel trailer), but this is the best we've experienced overall due to our style of travel. This one suits us (2 adults and 2 Basset Hounds) because we don't usually stay in any one place more than 2 nights, then we're off driving again. For longer stays, we are fine, but we haven't tried anything more than 2 nights with any of the grandkids. Driving and maneuvering probably couldn't be easier and I average 16 MPG keeping it around 60-62 mph. It does have blind spot warnings if you try to change lanes with something there, but I'll still add side cameras at some point. Setup and breakdown is usually quick and painless, 20 minutes or less without rushing. We got the optional recliner theater seating instead of the dinette, but can still have a quick setup table if we want to use it. The recliners are comfortable, even for sleeping so we could probably sleep 6 if we needed to. The drawers and cabinets look great and open/close without issue and provide a ton of indoor storage. The heat and A/C work like they should and we've been in 90 heat and below 40 cold. We would like more air movement in the sleeping area, so we're still looking for the right fan. No problems with indoor cooking, sinks/faucets, toilet, or the shower. When we got the coach, there were several screws here and there which were visibly loose, there was no gap on one side of the recliners causing the arm to rub against the wall, the fridge did not work on propane, and the overhead bunk window shade did not close properly (bunched up). Most of the screws were fixed, the recliners were re-positioned, there is a part on order for the fridge, and it looks like the power window shade has been fixed as good as it's going to get. Exterior storage capacity is less than we thought it was going to be initially, but overall has not been a problem. Like everything else, we made adjustments and organized better - we haven't gone without anything we needed. We have chairs, tables, a separate outdoor grill, and a large cooking/serving station for grilling and serving. For longer trips more than a week, we'll use a cargo carrier on the back tow hitch for extra outside equipment. I added a sewer hose carrier underneath to free up just a bit more space and there were a lot of mounting options to choose from. We have not towed with this coach yet as we have not needed to take another car with us. For a long trip out west next spring, we have lined up a rental car for two days. I gave the factory support 3 stars due to the apparent slow approval and delivery of parts, and the bunk window auto shade was a known issue in this model. While this may be a breakdown in communication between the dealer and Entegra, I am waiting on parts. However, my calls to Entegra have always been answered by extremely polite and professional staff. Show less