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Regency reviews

4.0 (5 reviews)
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Liveability
4.2
Overall quality
3.8
Floorplan
4.4
Driving/towing
4.4
Factory warranty
3.2

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Voted most helpful review

Brian B

Arizona

Reviewed on 2022-09-21

RV reviewed 2021 Regency Ultra Brougham TB view listing

3.0
2021 Regency Ultra Brougham, 2nd owner purchased in 2021. Our inverter isn't working properly. We and our RV Repair Shop (no authorized dealer within 3 hours from our home) have been trying to communicate on warranty issues for 2 weeks. All we get is voicemail, no matter what option we try at Regency phone #. Is anybody there? We need resolution on this problem as we need to get on the road soonest.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
...
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Voted most helpful review

Carl Schiller

South Carolina

Reviewed on 2022-02-10

RV reviewed 2022 Regency Mercedes Ultra Brougham MB view listing

5.0
We recently acquired this RV after looking at them for some time. I believe they offer one of the most attractive and well thought RV's in this size class. The floor plan is excellent with plenty of storage for longer trips and the new Sprinter chassis with the upgraded features is superb to drive. 18 MPG the first week! Build quality is excellent and we have found the few questions we have had were well answered promptly by the team at Regency. The only builder even close to offering a product similar is Leisure Travel in Canada with very long wait times. We looked a both and are very happy with our decision to go with Regency. They have added auto hydraulic leveling, keyless entry, instant Hot Water from Truma and a great Dometic Fridge with dual opening doors. The dual induction cooktop is a great addition as well as much appreciated high quality MCD roller shades vs pleated slides. We love it and highly recommend that you check them out.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Frank Murphy

Arizona

Reviewed on 2021-11-20

RV reviewed 2021 Regency Ultra Brougham Murphy bed view listing

5.0
Our Class B 2021 Regency Ultra Brougham proved to be a true luxury vehicle. This past summer we covered more than 7,000 miles and camped at 29 camp grounds in 11 western states without an issue of any kind. We traversed the Cascades and the Rockies, with our Ultra Brougham providing a safe and comfortable ride. And sleeping in the queen sized Murphy bed was a delight. We appreciated the vehicle’s features not found standard in some similar luxury RVs — such as blind-spot cameras on its side mirrors for outstanding vision and safety. Adaptive cruise control, braking assist, lane-keeping assist, speed sign detection and driver fatigue monitoring are other great safety features. The power sofa is really cool, especially since it has power foot rests, a variety of comfort adjustments and even converts to a day bed that we used for a brief nap or two on the longer legs of our trip. The kitchen functionality and workspace are great. There's a 2-burner Induction cooktop and a convection microwave and 3-way refrigerator, with doors that open in either swing direction-- all made for easy meal preparation. Other features we enjoyed were the pop-up 42” smart TV that we viewed in the comfort of either the sofa set-up, the Murphy bed configuration or by turning around the power driver or passenger seats. The 4-point auto leveling system made site preps and breakdowns easy and quick. And the push-button operated single-unit macerator toilet is another unique feature in the residential style bathroom. We really appreciated the stand-up shower, with its skylight and the way the Truma hot-water system worked so well (it does help to read the manual so that you can operate the system properly). Our RV’s Mercedes-Benz's newest upgrade chassis (the Sprinter) kind of spoke for itself. It has a powerful-yet-quiet engine, a well-designed cab with the highest quality, ergonomic, fully-adjustable driver and passenger seats. We love the expansive, panoramic view through the windshield and side windows. We found the Mercedes-Benz up-to-date and highly rated "MBUX Infotainment" system both very helpful and enjoyable. And finally, our diesel fuel and other costs of operation have been reasonable. Overall, we are very pleased with the 2021 Regency Ultra Brougham MB, and we feel secure in that it came with a 3-year/36,000 mile warranty on both the Rgency coach and the Merceds-Benz chassis.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

brian carroll

Oregon

Reviewed on 2021-05-12

RV reviewed 2020 Regency Ultra Brougham TB view listing

2.2
The wood trim is falling off with regularity after 6mos. The tailpipe supplied by Regency looked like it was bent around a tree. The diesel generator is an extremely poor choice in cold weather. The vinyl flooring is buckling. Not recommended! Poor customer service
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
...
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