Sunset Park RV reviews

I am very happy with the trailer. The support however, it Non existent. Buy from a dealer, and if you don't want their aftermarket support, you should be fine. I wanted the awning, and the shower enclosure, but after 5 emails there is no response. Show less

I purchased what is a 2023 year Sunlite Classic 16BH Elite package, manufactured Sept. 2022. The eye candy, weight, and price are great. Have only gone about 500 miles with it so far but found some issues to be addressed. The rear stabilizer jacks were attached with bolts through the 4" rear bumper, thus, one can NOT store the stinky slinky like one would expect. The roof AC sounds like standing in a wind tunnel, so had to add electronic speed controls to tame it. The air diffuser for it was nothing but slots with no directional control. The radio / Bluetooth streaming player is nice, but audio volume control is complicated. Stove is right beside the bed, so, some kind of splash screen is needed. Storage is great, though a drawer for pots /pans could be installed in forward dinette storage. Towing has been very reasonable so far. Show less

I bought the Sunray Sunset Sport 109 and had several issues such as the main window screen cracking, door handle screw cover fell off, and a misaligned storage lock. I used the warranty and it was all fixed. Other than those minimal issues, I am very happy with the camper. It’s a great camper for solo camping and gives me all the comforts of home in a small profile. Pulling this with my 4cyl car is a breeze other than a little wind drag from my car being shorter than a high profile SUV. I expect some issues as this is a lower price bracket than other campers. As long as it stays safe to tow, I have no issue with this camper. Show less

I’m not sure if I got a “Friday” trailer or if all of the Sunset trailers are built poorly. There’s so much wrong with this trailer I will just list and not explain. 1. The screen for the main window is too small. 2. The vinyl is missing in spots on the sofa bed cushions. 2. The door frame is separated. 4. The deadbolt and door jam holes don’t line up. 5. The plastic frame around the A/C is cracked. 6. The refrigerator doesn’t seem to work on propane like it’s supposed to, refrigerator just keeps saying “check.” 7. The main ground wire was not secured properly, the power would not work including the furnace. 8. The bed frame broke off from the wafer board, just glued together. 9. The passenger side break/turn signal stopped working. 10. Screws are falling out from the woodwork, because the holes were miss cut not allowing screws to connect. 11. The propane regulator seems not to function properly. 12. Walls separated at the seams. 13. Trim work not secured. THESE ITEMS, except for a few, were discovered on the first camping trip. Other items were discovered pre purchase and post purchase prior to use. Show less

This camper is well built with quality materials. The owner of Sunset Park RV was at a rally I attended and I was very impressed with his sincerety. He voluntarily went over my camper with me and answered all my questions. The 16BH is perfect for singles, couples or a small family. It has all the amenities to make your camping experience comfortable, easy to tow and maintain, and can go places larger campers can't go. Love it! Show less

DO NOT PURCHASE anything from this company. They are adorable, but don't be fooled. They are cheaply built. Worse than that, if you have a problem and need to use the warranty then you will see the worst customer support ever. When we upgrade we will make sure not only to avoid this company, but avoid any RV dealer who uses them. Going forward I won't trust an RV dealership who works with this company, that is how awful their customer service is. Show less

I bought the Sunray sport new and used it 3 times. In New Mexico the axle snapped sending the tire down the highway,ripped off the tire fender and sent the vehicle into the other lane. It is advertised as having a 5 year warranty on the axle. Dexter axle and Sunray will not cover it. Multiple excuses given from both companies. Dexter blames me because the serial number corroded off the axle. Sunray points their finger at Dexter axle. Anyone owning this Sunray or any Sunray with a Dexter axle please inspect it for cracks. Mine gave no warning before the axle snapped. Stay clear from these companies and check your axles. Someone could die from this failure. Show less

I fell in love with the efficient layout and price-point on the Sun-Lite 16bh. The big refrigerator with separate freezer and the bath with separate shower are big pluses for a small camper. BUT, I bought a used 2019 in January 2020 and discovered that the camper has lots of frustrating issues. The biggest problem that seems to occur across many (non-lifted) models of Sunset Park travel trailers - the wheels hit the underside of the wheel well and compromise the joint on the wheel well. This damage might be overlooked, but needs to be fixed immediately. If your trailer is new or still under warranty, return to the dealer immediately and have it fixed. The company is aware of this problem and hasn't fixed it in current models. Dealers don't tell you about this problem. I was told by a company representative that the camper was not made to go over curbs or speed bumps. I suggest you check wheel wells after every day on the road. Other frustrations: the mother board on the hot water heater went out on the first use, the very cheap thermostat needs to be replaced immediately, the window by the bed won't stay open, the steps are too big for the camper and keep the door from closing, the AC unit is extremely loud, the stereo doesn't work very well (some units have speakers wired incorrectly). Overall, the company has a great floor plan but the attention to detail is truly poor. Show less

easy to travel with and park. The price for the unit was great as well. Overall happy with what we had, but it is time to downgrade to an all terrain vehicle for boondocking. This unit is perfect for a solo or couple! Show less