Class A - Diesel reviews

Entegra's claim that they build the "quietest, best driving coaches on the market" is absolutely true. The design and quality of the coach is evident in its livability and comfort. This coach is a joy to own and a pleasure to use. The luxury and usabilty are standard. Show less

The HDMI cable connectors come apart without an easy fix. There is no way to pull the cables through to replace the cables. It is obviusly a vendor problem with Tiffin Phaeton product. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Show less

I bought a 2023 Tiffin Phaeton 37' motorhome in February 2023 and it was the worst purchase of my lifetime. We gave it back to General RV and they sold it a few weeks ago November of 2023. It was in the shop continuously from the time we bought it except for the one trip we were able to take at the end of June for 10 days. After a few days we lost the hot water, air conditioning and heat and returned with a list of 15 more things that were wrong with it. Everything on the motorhome was sub-quality and I mean everything from the wood work in the interior to cargo doors that wouldn't open when the slide outs were open to trim and electrical/computer problems constantly. The washer and dryer had to be replaced, the dish washer, wood work had scratches and mis -alignment of panels and doors, the computer panels were constantly going out it was a terrible joke. Customer was slow to non-existent and went up the chain but never was able to talk to Bob Tiffin and General RV just want to piecemeal the repairs and get it out of here it has to go we'll be in touch. Bottom including the sales tax and the worthless warranties from General RV we lost an easy $100,000. Since Thor has bought which no-one told us when we bought it at the RV show in Salt Lake City from General RV the quality has totally gone to s..it. If it was a plane me and my wife would be dead. I would highly recommend not buying one and most of the reviews are misleading to say the least. Show less

We bought this brand new last year..it’s a 2022. Now we have had issues to get things fixed because Tiffin and Freightliner pass the buck to each other to fix it. This motorhome is built on a freighliner chassis. The real problem is for 450,000 dollars we didn’t get quality for sure. Tiffin manufacture forgot to put the braces on the washer and dryer and unfortunately it only became noticeable one month after our warranty was done and they refused to cover the cost of getting it put right with braces. Cost us 1300 dollars to get it done. Then we are one week into our trip to the US and we had a power problem and we ended up getting that changed because it was defective. Cost us 2500 (US so it’s was about 3500 Canadian). Then on the same trip we made it to Odessa Texas and the air system was giving us grief. The motorhome wouldn’t air up so we couldn’t travel. Found a mobile mechanic cost us 300(US so at least 400 canadian ). It needed a dump valve but unfortunately none to be found close to us but he did show us a way to force it to air up. This entailed for my husband who is 70 years old to go under the motorhome amd press the reset button underneath the motorhome. We get to Tuscon and got the runaround from the dealership(La Mesa) and the freightliner truck service (Velocity Truck Center) about who could figure this out. The dealership told us they had a meeting with Tiffin and freightliner and it was decided it was a freightliner issue. They charged us for 2 hours of diagnostic 530 again that’s close to 800 Canadian and told us not their problem. La mesa then charged us 1 hour for diagnostic and three hours to install the dump valve. That cost is 2100 that’s about 3000 Canadian. So this Brand New Motorhome has cost us at least 10,000. Tiffin quality is not there for sure neither is their warranty. I advise anyone STAY AWAY FROM TIFFIN. As soon as we can get rid of it we will. Show less

The excitement of purchasing an RV was quickly turned to disappointment, then anger, then disbelief. There is a reason that RV sales are down 50% in 2023 and its not the economy. We purchased a brand new Thor motorcoach which has been riddled with major systems issues, cosmetic issues and poor workmanship. Our coach has been in service for approximately one year, yes one year straight. The issue is that things break faster than they can get parts and fix issues, the process is 1. submit issue to dealer. 2 dealer has to approve. 3 dealer sends to manufacturer for approval. 4 dealer requests part. 5 parts can take up to one or more months to arrive. Please do not let Thor ruin your dreams. Show less

What an amazing coach! We have owned numerous makes and models and most recently a Beaver Marquis (which is a fantastic coach as well). The American has so many features that other coaches don't. We have now purchased our second American coach and doubt we will ever buy a different make. Show less

Purchased my 2019 Forza 38F in February 2023 from Arizona with 9,988 miles. Replaced all tires & Batteries. have driven it over 11,000 miles all over the country with little or minor issues - I had an issue with 2 of the basement doors opening during travel - Winnebago had a recall on the doors Colonial RV in New Jersey put secondary locks on all basement doors under warranty with no cost to me. Great place. I take it to a Freightliner Repair shop every 6500 miles (3X since purchase)for an oil change & lube along with other PM items wash & wax every couple of months & keep the seals clean If you take care of the mechanicals it will take care of you. Good Reliable Machine The Freightliner shops have been knowledgeable & friendly & Colonial RV in southern NJ easy to work with Wholesale Warranty- extended warranty not so good. Had a DEF fitting crack @ the ejection line fitting going into the exhaust- they stated not covered because it is part of exhaust system. It is not its part of environmental control system- using their logic the turbo charge would be part of exhaust. If you need parts you wouldn’t find them in the exhaust section Good Machine reasonably Priced still having fun with it. Currently stored indoors for the Winter first 2024 trip March 30th to South Carolina Show less

We have had a few of these from Thor motorcoach, and their quality is always been outstanding. And the freight liner chassis with the 300 Cummins diesel engine has been an outstanding pair with the Allison transmission. We will buy another one. Show less

Best experience we’ve had with an RV. Started with a bumper pull way old style - owned 3 then a fifth wheel toy hauler - but this is a palace on wheels. So comfortable- quiet to drive - tows the Jeep like nothing is behind me. My wife loves her double vanity, bath and clothing storage and shower seat, kitchen pull out pantry and spice rack, organization. The microwave/convection oven, quiet dishwasher, amazing washer and dryer - just like a real home. Huge fridge with an ice maker. A lot of fun. We camp with others everyone ends up in our rig! Only one with the space and comfort. The storage underneath pull out can’t be beat. TV’s and sound also great. Love the addition of solar we did - we use almost no propane unless I cook on the stove. Mostly we grill and crock pot. Although we have baked in our convection oven! The fireplace is a dream on a bad weather day, the pull out desk perfect for paying the bills and checking email on the road. All systems work well and as needed we’ve updated batteries etc. Highly endorse this particular year for Tiffin and floor plan. We have never had a def problem people speak of and being on top of maintenance we are quite happy. If you are ready to be road warriors this is an exceptional model! Show less

We just picked up our 24 Endeavor and, to be sure, it has fallen way short of our expectations. First, there are several issues the factory QC should have picked up; they did not; the dealer, who charged a $3000 PDI should have also found these issues; they also did not. The inspector found several issues that the dealer claimed would be addressed. Sadly, they only addressed what they wanted to deal with, and ignored the others. The dinette table is broken on delivery, a laughable joke. Worst of all, the rep who sold the unit said it had, "heated floors throughout", but it does not. Only in the front which makes no sense. Heated floors in the baths would make sense, but just the living room; scam! Show less