Keystone Montana High Country reviews

I would give it a Zero if it would let me. We purchased a Montana 3761FL in April of 2023. We have had nothing but trouble with the gas furnace in cold weather. We live in it and you can freeze to death when the temp is 22 or below. Keystone doesn't seem to care that we are having furnace problems and the dealership, Bankston Motor Homes in Huntsville, Alabama isn't any better. We are disgusted with it and now can't sell it for what we owe on the piece of garbage Keystone Montana. Call me before you buy one. Show less

We have own this trailer for 1 and half year. The first 11 month it was in the shop 5 months with different things. water coming in the slides in bedroom and living room slides. We had a nail going through the rubber roof they would not fix , had panel come off they would not fix. They say it is 4 season ,not so. There is no insulation in the cone so at 18 the water is froze up .Ther is a lack of insulation in the slideouts. The underbelly is not insulated I have done alot of insulating to help the underbelly to help in colder weather. We had alot of trouble with furnace. to. This is a 2023 Montana High Country 373 Rd. I advice not to buy a Keystone unless you enjoy it be in the shop and have lots of troubles Show less

This unit is quality and comfort combined with luxury. The front window brings the beauty of nature indoors. It is by far my favorite RV. The interior is a bright and modern farmhouse design. My favorite amenities are the full refrigerator with ice maker, central vacuum, king size bed with the most comfortable mattress I've ever had and dual air. I seriously could live in it. Show less

We bought this 5th wheel brand new in 2023 and travelled in it full time. We absolutely loved the layout and the features, but ultimately it only lasted 18 months and about 15k miles. The RV was a problem from day 1. We towed it home and within a couple of days realized they had damaged a wire and pinched it against the metal wall studs, which was a SERIOUS fire hazard. Luckily it was caught early. The next few months were riddled with multiple problems from holes drilled in sewer vent pipes, improperly installed gaskets and failed leveling system. Keystone paid for mobile techs each time, but not without pushback. At the 3 month mark we found one of the cross members had already broken and had to have a mobile welder come and repair our 3 MONTH old frame. Over the next 15 months we had more and more problems from shoddy workmanship. The bedroom slide (Schwintek) failed multiple times, even after being fully replaced. We finally determined it was because the wall studs were all broken. We also started having more frame issues as we reached the 16 month mark, so the point that 4 more cross members had failed (the repaired one was the only one still holding up). It took almost 3 months of fighting with Keystone to come to a resolution on the issue. Show less

We bought this 5th wheel brand new in 2021 and travelled in it full time. We loved the layout and the features, but ultimately it only lasted 15 months and about 15k miles. We had the typical trim popping loose and minor issues which were easily addressed. About 5 months in we had our first major issue which was a brake failure. Admittedly not Keystone's fault, and they covered the cost of a mobile tech coming to replace them. We really didn't have any complaints until we hit the 15 month mark when I noticed the floor had a big wave to it from one side to the other. After digging into it, I realized that the cross members had ALL completely failed. Every weld was broken from front to back, so the floor and the hitch was the only thing holding it together. It took 3 weeks of fighting with Keystone, while stuck in a hotel to come to a resolution on the issue. Show less

We have been very pleased with our new Montana. All of our trips so far have been short, 100 to 500 miles or so. We've had three component failures, a Propane/02 detector, a motion light in our stairway and the JBL radio. Keystone and Rick's RV in Ville Platte La. has handled our warranty claims without a visit to the dealership. We couldn't be happier with the support from both. RV manufacturers sometimes get a bad rap. These things are built using hundreds of parts and pieces and everything breaks. And I'll also say that If you're not a handy man at some level, you shouldn't own an RV. When you buy a Montana you can be assured you're buying a quality RV. Show less

Nice layout. Cable slides are bad and always fall out of adjustment. In addition, cable slides use the RV walls as support to move the slides. On the two large slides the walls on each side of the RV separated from the floor. The one side was warranted because it happened in the first year, and second was not because it happened the following year. Show less

Purchased a 2023 Keystone Montana in May 2024. This was a new unit left over from 2023. Day (1) when we got the unit home, the front right slide wouldn't open. We took it back to Camping World and they replaced the motor on the slide. We brought it home and took our first camping trip in mid-June. The toilet in the master bath leaked water around the base and down into the storage. The electrical receptacles on both sides of the bed were not working. Not good when you're required to use a CPAP machine to sleep at night. AND the front left slide will not open. We took the unit back to Camping World on June 22, 2024, for manufactured repairs. As of August 5, 2024, the repairs are not completed, and they still have our new unit. We've planned and paid for a Summer full of camping trips with this new purchase. Slowly, but surely, we're watching dollar signs fly out of the window as we're unable to take our planned trips or get our money back from this "Luxury 5th wheel" as it's referred to by Keystone. Buyer beware! Show less

We purchase this 2019 Montana 2019 this last March. First time we used it couldn’t watch tv unless bedroom light was on, a/c in living room was so loud and wouldn’t shut off. The underbelly fell off while we were traveling to South Dakota, microwave only worked on one button, got it all fixed then new microwave and fireplace kept flashing and outlets wouldn’t work. We had a 2020 sandpiper and wish we would have kept it. Really disappointed in this Montana!!!!!they just Jerry rigged the under belly and think they hit a wire to cause the flickering. Still isn’t fixed. When we first brought it home my husband noticed stress cracks on the front The manufacturer said will repair it but we have to drive 5 hours to where they will fix it. Show less

Our first RV and what a disappointment it has been. Purchased Jan 2024 it is now June 2024 and it has been back to the dealer 3 times for warranty work. More than 3 months total in the shop for repairs that should have been found when the dealer got it ready after the sale. Back bedroom has hardly any air coming out of the 2 ducts. Very hard to cool. Was told it was prewired for 3rd air went to have it installed at the dealer and it is not required for 3rd air. With the 2 bedroom design the back bedroom is very hot all the time as the ducting in this unit stinks. You would think Keystone would know this and fix it for the future owners. Panelling pulling away from the walls in kitchen and bedrooms. Also outside where the silicone is around the trim is CRACKING and shrinking. I do not recommend Keystone Montana from my experience and it being an ALL Season camper in the heat of the summer. Purchased so my 88 year old mother could travel with us but she can’t as her back bedroom is very hot. Fed up RV Owner Show less