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Thor Motor Coach Chateau reviews

3.5 (79 reviews)
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Liveability
3.8
Overall quality
3.2
Floorplan
4.1
Driving/towing
3.9
Factory warranty
2.6

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Voted most helpful review

Ryan Stoner

West Virginia, USA

Reviewed on February 6, 2024

RV reviewed 2014 Thor Motor Coach Chateau 31L view listing

5.0
Unit floorplan is flexible and reasonably priced for a small family to enjoy long or short road trips. The systems of the coach are located logically and it's easy to access valves, switches, and storage. The 2 slides really increase the feel of the room sizes dramatically.... read more
Unit floorplan is flexible and reasonably priced for a small family to enjoy long or short road trips. The systems of the coach are located logically and it's easy to access valves, switches, and storage. The 2 slides really increase the feel of the room sizes dramatically.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Steve alley

Montana, USA

Reviewed on December 20, 2023

RV reviewed 2023 Thor Motor Coach Chateau 24F view listing

2.6
Purchase July of 2023 first road trip three cabinet doors fell off cannot fill it with fuel with an automatic fill keeps tripping the gas pump propane gauge didn't work from day one took from July until December to get it repaired generator extremely difficult to start when you switch from right turn signal t... read more
Purchase July of 2023 first road trip three cabinet doors fell off cannot fill it with fuel with an automatic fill keeps tripping the gas pump propane gauge didn't work from day one took from July until December to get it repaired generator extremely difficult to start when you switch from right turn signal to left turn signal or vice versa with the phone connected for GPS or for audio system completely shuts down dealer has been unable to repair it factory is telling me it's working as designed can't get a Ford dealer within 500 miles to work on it none of them have big enough base to accommodate a motorhome so the fuel problem persists the nearest Cummins generator repair facility is 350 mi away
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

judy hurst

Reviewed on August 31, 2023

RV reviewed 2023 Thor Motor Coach Chateau 22B view listing

2.8
Bought from general RV. Had 800 miles on it. Drove home from VA to RI. Discovered heat doesn't work, nor oven. Drawers flying open due to not installed correctly. No big deal. Right? Only general RV says you signed for it, it's yours to deal with. Decided to take trip out west where heat won't be needed. Stab... read more
Bought from general RV. Had 800 miles on it. Drove home from VA to RI. Discovered heat doesn't work, nor oven. Drawers flying open due to not installed correctly. No big deal. Right? Only general RV says you signed for it, it's yours to deal with. Decided to take trip out west where heat won't be needed. Stabilitrak light comes on. 3 days in Vegas Chevy dealer ... Covered under warranty and multiple questions on what did we hit. In Tennessee we realize our tires are bald from alignment issues... 2 new tires and realignment done. Driving home tires wearing wearing unevenly. So we are crawling back home to deal with this. I don't recommend general RV or thor or Chevy at this pt. Super frustrating for a 2023 !!!
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Richard

Reviewed on February 10, 2023

RV reviewed 2022 Thor Motor Coach Chateau 28Z view listing

1.8
We bought this new 2023 chateau 28z. I can only say I think it was built by 5 year-olds. It's falling apart just on our first trip. The generator has not worked and they fixed it two times kinda makes you wonder about their competence. The door does not latch good it opens on its own. Tire valves are all bent... read more
We bought this new 2023 chateau 28z. I can only say I think it was built by 5 year-olds. It's falling apart just on our first trip. The generator has not worked and they fixed it two times kinda makes you wonder about their competence. The door does not latch good it opens on its own. Tire valves are all bent into the rims so I can't correct the over pressured tires. There's a big gap in the side of the door at the bottom of the frame I can see the road. slide side shorts out all the time. Drawer under oven fell apart and had to pans in it that went into the slide underneath. All I can say is they state all this mess about quality but all I see is junk. Stay far away if you know what's good for you. We're not happy at all with this purchase and I will ride them very hard every day to make sure it's all built to my specifications. I have a class a and a fifth wheel so I can do this without messing up my camping and I will be sure to let all in my camping realm know all about Thor and the dealership .
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Juan Carlos Commentz

California

Reviewed on October 10, 2022

RV reviewed 2022 Thor Motor Coach Chateau 25V view listing

1.0
No tengo experiencia con este RV. Pero me gusta porque No tiene slide en la cama, nosotros viajaremos largo tiempo, además se puede caminar junto a la cama, tiene horno, tamaño adecuado, cama para 5 personas, motor Ford, precio conveniente, alrededor de $ 100.000... read more
No tengo experiencia con este RV. Pero me gusta porque No tiene slide en la cama, nosotros viajaremos largo tiempo, además se puede caminar junto a la cama, tiene horno, tamaño adecuado, cama para 5 personas, motor Ford, precio conveniente, alrededor de $ 100.000
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

THEODORE FUERTES

California

Reviewed on June 2, 2022

RV reviewed 2021 Thor Motor Coach Chateau 24F view listing

1.8
We have had this Brand New Thor Chateau for almost a year. We are real unhappy with it and have had to put and additional $20K into fixing the things NOT covered under the new motorhome warranty. So far we have had to replace the electrical, the suspension, the steering. We are saving to replace the heater. ... read more
We have had this Brand New Thor Chateau for almost a year. We are real unhappy with it and have had to put and additional $20K into fixing the things NOT covered under the new motorhome warranty. So far we have had to replace the electrical, the suspension, the steering. We are saving to replace the heater. All these things are not covered under the warranty.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Olivia

Colorado

Reviewed on April 4, 2022

RV reviewed 2013 Thor Motor Coach Chateau 24C view listing

5.0
Awesome I love everything about it, we’ve had it for almost a year and it’s amazing. We upgraded her with solar panels and it is perfect. It is also the perfect size to get in and out of places and she has plenty of storage.... read more
Awesome I love everything about it, we’ve had it for almost a year and it’s amazing. We upgraded her with solar panels and it is perfect. It is also the perfect size to get in and out of places and she has plenty of storage.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Verified Owner
Voted most helpful review

Daniel Robbins

Florida

Reviewed on March 8, 2022

RV reviewed 2016 Thor Motor Coach Chateau 28Z view listing

3.0
Love the floor plan, drives OK, but quality of workmanship is horrible! Worse yet is the service from General RV which I suggest you avoid they only care about the sale and nothing more, they treat you like crap after the sale, they also charged $3K for what general rv calls “prep” and they did ZE... read more
Love the floor plan, drives OK, but quality of workmanship is horrible! Worse yet is the service from General RV which I suggest you avoid they only care about the sale and nothing more, they treat you like crap after the sale, they also charged $3K for what general rv calls “prep” and they did ZERO prep, nothing at all they lied and said all items would be checked and flaws fixed prior to delivery and they did nothing but steal $3K from me!
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Mike Chilton

California

Reviewed on November 9, 2021

RV reviewed 2016 Thor Motor Coach Chateau 29G Ford view listing

3.6
The 29G is a good vehicle. We've been across the country three times in ours and its been overall a comfortable drive. Sidewinds will push it around and I'll pull over rather than fight it if it's getting pushed too much. If you're very sensitive to fuel cost, you shouldn't consider any Class A or C vehicles... read more
The 29G is a good vehicle. We've been across the country three times in ours and its been overall a comfortable drive. Sidewinds will push it around and I'll pull over rather than fight it if it's getting pushed too much. If you're very sensitive to fuel cost, you shouldn't consider any Class A or C vehicles ... fuel stops will be traumatic. Everything seems to work well in terms of the galley, electrical, plumbing and slide outs. There is good closet and drawer storage but the lower drawers are not accessable unless the rear slide is extended. I have five gripes: The rear of the vehicle extends 'way out past the rear wheels and drags on most driveways ... steep ones you won't make it up ... probably common with most 29 footers. The jack clearance requires a very cautious approach to speed bumps ... it'll land hard on them if you're going too fast. The plastic trim strip over the passender cab door has shrunk and pulled away from it's mounting channel. It's too short to return it to it's place. The tranmission wants to down-shift a long time before it needs to when you're on a rise and often drops down a couple of gears. It makes the cruise control pretty useless unless you're on a level road. Probably a Ford issue.
Livability
5.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Jennifer Kunes

Arizona

Reviewed on October 25, 2021

RV reviewed 2021 Thor Motor Coach Chateau 25V view listing

2.8
Bought my 2021 Chateau in August 2020 and from the get go it was obvious that there was little oversight for quality on this thing. Positives - I love the overall interior of the unit in regard to the layout, twins to king bed, kitchen and overall storage. It's easy to drive and maneuver. Have had lots of f... read more
Bought my 2021 Chateau in August 2020 and from the get go it was obvious that there was little oversight for quality on this thing. Positives - I love the overall interior of the unit in regard to the layout, twins to king bed, kitchen and overall storage. It's easy to drive and maneuver. Have had lots of fun adventures. Negatives - where do I start...once Thor and LaMesa RV (Phoenix AND Mesa) has your money they are less than helpful for repairs, warrantable items or really anything you might need help with. La Mesa RV loves to put the blame on Thor (who IS also to blame but they are the ones selling the sub-par RVs and they know they aren't quality units). In the first year my brand new RV sat on the lot waiting for repairs for almost 3 months (even when parts were in). If you schedule an appointment for repairs expect to not have access to your RV for 2 to 3 weeks each time you take it in. You'll get lots of excuses and not much action. After 8,000 miles my transmission had to be completely replaced (after months of Ford and La Mesa RV bouncing me back and forth between them over who was to blame for high pitched squealing when I took foot off accelerator at 55 mph). My generator didn't work after 6 months and had to replace the fuel pump to it which was not functioning (found this out a week or so after warranty was up) Constant water issues and leaks - my water pump goes off often when no water is running. Have had it in for repairs 2 times for this and have a new leak somewhere now. Shower surround has been separated (and bubbled) from the wall since I bought it, even with 3 attempts to fix. Was told once the RV was in more humid conditions it would fix itself - it didn't after I spent 3 months in humid Ohio. Exterior paint peeling and bubbling in various spots Severely warped wardrobe door. Mirror cracked on it after a month due to the warped door vibrating and not staying latched. Took 3 visits to have it fixed. Bathroom sink and stopper rusted after two months. Rust rubbed out by RV tech and after 6 months it was rusty again. Series of wires hanging inches from the road under the unit (protective cover was dried out and cracked off so bare wires exposed). Wood panel next to fuse panel split in half. Majority of screws are stripped on latches and cabinetry. Even if I wanted to simply replace a latch that has failed (have had multiple) I can't because the screws are stripped and won't come out. Rest assured, if you buy this unit you will experience lots of excuses, shifting of blame for the many items that will go wrong, and unanswered emails and correspondence. Although I do love the RV because I've been able to go on a lot of adventures I question if those adventures have been worth the hassle of owning this unit. Buyer Beware - Thor (and La Mesa RV in AZ) don't care about the customer once they have their money.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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