Grand Design Imagine XLS reviews

THIS IS MY 4TH GRAND DESIGN IMAGINE XLS. SECOND 18RBE. PREVIOUS TRAILERS WERE 2150RB, 18RBE, 17MKE, PRESENT 18RBE. NO RV IS PERFECT. I HAVE SEEN PEOPLE WITH AIRSTREAMS THAT HAD ISSUES! PRIOR OWNERSHIP OF THE GRAND DESIGN TRAILER HAS PRESENTED MINOR ISSUES SUCH AS: WATER PUMP, THERMOSTAT, CIRCUIT BOARD ON WATER HEATER, PROPANE REGULATOR. NOTHING THAT SHUT ME DOWN THAT I COULD NOT REPAIR OR GO TO PLAN B. LITTLE WATER LEAK AT KITCHEN WINDOW, EASY FIX. IN THE MARINES WE LEARN TO ADAPT, IMPROVISE, AND OVERCOME! I HAVE SOLD MY PREVIOUS UNITS TO MY WORKERS AND THEY STILL HAVE THEM! THE TWO BEST PRODUCTS OF GRAND DESIGN ARE THE XLS SERIES AND THE REFLECTION SERIES. BIG TRAILERS=BIG PROBLEMS! LITTLE TRAILERS=LITTLE PROBLEMS! LIKE WITH KIDS! Show less

Anyone having trouble with the slide-out should contact Lippert Tech directly. There was a recall on units made between Oct. 2021 and Jan. 2022. They didn't inform anyone, Not even the Grand Design dealers. After I contacted them, they said ours would be replaced free of charge, parts and labor. Just waiting to get ours into the shop. Show less

We bought our 2022 Grand Design Imagine XLS 22MLE in February 2022 and I have been so pleased with it and the layout and design , along with all of its storage space under the bed and the pantry. The only thing I replaced was the mattress . We have not had any problems with our trailer and have been very pleased with the quality and performance of our trailer. Show less

We purchased our MLE in 2022. We are upgrading to a bigger RV and was reading reviews on the potential new buy and discovered that the reviews are likely skewed because most are from unhappy owners that have had problems, so I decided to give my review. The MLE has been awesome. Other than user error, there have been absolutely no problems. The quality is what we expected. The mattress was replaced on day 1, but that seems to be an industry standard to put garbage bedding in. The cushions on the dinette could have been a denser foam, but I’m just nit-picking to give a deep sense of this camper. Show less

We have owned the imagine xls 22 rbe since June 22 and its been in the shop more than we have used it. We bought it to replace a 19 year old Jayco and I wish we had the Jayco back. i new there would be little things but it has got ridiculous now. I took it in Sept. 7 because the slide didn't work properly, thought it just needed realignment, nope needs new motor. There are motors at other places but it has to come from there supplier and won't be here for weeks. I have a trip Oct. 9 they said sorry. It has 2 grey tanks which is great except the front one leaves water in the pipe that goes to the dump valve. You can clearly see it sags in the middle but they told me they have done all they could so deal with it. Every time i take the valve cap off to dump i get a gallon and half water shower. The floor plan is great but when it spends more time at the shop than with you, you can't enjoy it. The black trim around the bottom the caulking keeps coming apart when it sits in the sun there fix use more screws it still separates and i just found out its been sitting outside for the last 2 weeks in the rain .so now i probably have water damage . Show less

Bought this GD 17 MKE after much searching and was very excited when I received possession. My wife and I took a few local trips and was very pleased with the unit until the slide out quit working, it was still under warranty so the dealer replaced both motors, so I thought, no big deal, things happen. Then we decided to make a longer trip from Kentucky to California, about half way there the refrigerator quit working and we had to buy a cooler until we got there where we were able to get it running but we had to bypass some electrical issues but at least it worked temporarily. Then the hot water heated stopped working and is still not working, I replaced the circuit board and it failed too. This means no hot water for showers, doing dishes and other necessities , si it’s still not working. Finally, on our last trip the electric awning quit working, I checked the power and it’s getting power to the motor so I’m pretty sure it’s the motor that’s bad. Since the unit is no longer under warranty, I guess I’m just stuck with it, the dealership says they can fix it but nothing is covered by the warranty. How about it Grand Design, what can I do? Show less

My 22MLE has a problem with the safety chains. Because of the poorly designed way of attaching them to the trailer, the chains are held in a bind and are over halfway eaten through. Grand design is trying to blame it on my E4 hitch, but my hitch head doesn’t have a mark on it. I spoke with Josh at GD, and he was pretty crappy about it. Not what i expected after dropping those kinds of dollars. Grand Design, as a company, sucks. Zero customer service. I have no choice but to buy new chains and have them properly attached to the trailer so this can’t happen. Just another thing the NTSB should be asking them about. We love our TT, but this sorry customer no service makes me wish we’d spent that money elsewhere. I don’t like learning that I’ve partnered with company that gives the middle finger to its customers. Grand Design Imagine XLS 22mle owners beware. Check your chains. It’s not just the 22MLE, as we have friends who have a larger GD, and they have the same problem expect their chain is almost completely chewed through. Grand Designs, 2500RL Imagine by Grand Design, Grand Design RV Rallies, Grand Design Travel Trailers (No 5th Wheels), NTSB, Better Business Bureau Show less

Great couples camper. Bed was a little hard for us so we put a Tempur-pedic topper on it and we sleep good on it now. The theater seats are awesome with massage and heat. Super easy to tow and park. We have a Toyota Tundra and it hardly feels like we are towing anything since it only has a dry weight of 5176 lbs. Arctic insulation making this a 4 seasons camper is a plus. The quality is excellent. It has 1 slide out that moves out almost the entire side making a large living area that will surprise you for a 22 foot camper. TONS of storage areas. The self cleaning shower door and porcelain commode is a nice touch. The widow shades are darkening and made of very high quality material. We would highly recommend taking a look at this one! Show less

Minor stuff - a few loose screws - a cargo door sheared pin - Nothing wrong with the systems (heat - air - water ) ! As expected for the price ! Quite satisfied ! Perfect Couples camper ! Some recommendations. #1 Bring tall blocks for tongue Jack - Unit sits up fairly high - is easier to work under though ! #2 double pane windows if you’re really serious about 4 season Capabilities? #3 Move to Azdel if possible - Better peace of the about water infiltration ? #4 More modern suspension - possibly Dexter if doable? #5 Better brakes Easier to adjust ? On the whole a massive upgrade for my wife and I ! Easier to choose after your entry level - You’ll have a much better idea of what you Want ? Allows you to tow with smaller trucks ( Colorado - Ranger - Tacoma ) easily with adequate safety Margins ! 🤗 Show less

Great company, quality trailer. Only around 1500 miles. Non smoker, no children, no pet. Real Mattress Firm queen bed. Excellent support from Grand Design. I am 72 years old. It is light weight, 5180lbs. I traveled from Texas with this trailer in tow behind my Ford Ranger. Built for year round living with enclosed and heated underbelly. Show less