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Grand Design Imagine XLS reviews

3.8 (40 reviews)
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Liveability
3.8
Overall quality
3.3
Floorplan
4.3
Driving/towing
4.4
Factory warranty
3.2

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Voted most helpful review

Michael Stine

Georgia, USA

Reviewed on December 12, 2023

RV reviewed 2024 Grand Design Imagine XLS 23LDE view listing

1.4
If I could give zero"s I would. We were warned not to buy a trailer made during Covid due to inexperienced workers making the trailers. We spent extra money and bought a 2024 model. It didn't matter. Travel Trailer is all of 4 months old. 1) Door latches do not work. 2) Refrigerator broke before first us... read more
If I could give zero"s I would. We were warned not to buy a trailer made during Covid due to inexperienced workers making the trailers. We spent extra money and bought a 2024 model. It didn't matter. Travel Trailer is all of 4 months old. 1) Door latches do not work. 2) Refrigerator broke before first use and had to be replaced. 3) Trailer was sent from factory with solar panel wired incorrectly. ( No quality control) 4) Bathroon sliding door fell off the brackets and screws stripped due to only one door guide installed. 5) Heater/furnace did not work on a cold morning on the trailers second trip. (Again, zero quality control) What will break on this POS next? If you are looking at a Grand Design, run as fast as you can.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Gary Cops

Oregon, USA

Reviewed on December 7, 2023

RV reviewed 2023 Grand Design Imagine XLS 22RBE view listing

2.4
We really like the rv except for the build quality. It has been back in the shop more days than we have actually used it. We have had to replace a slide motor and the awning two shades the two grey tanks will not totally empty unless you are on a down hill slope. And now we just pulled it in the rain and had ... read more
We really like the rv except for the build quality. It has been back in the shop more days than we have actually used it. We have had to replace a slide motor and the awning two shades the two grey tanks will not totally empty unless you are on a down hill slope. And now we just pulled it in the rain and had a puddle of water at both bottom corners of the slide. And we also have cold air coming in from the corners of the slide. Our last trailer didn’t have a slide and I was concerned about the fact it might leak but slides have been around for a long time so we tried it. And now wish we didn’t have one.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

S. TYRRELL SR.

Reviewed on November 18, 2023

RV reviewed 2020 Grand Design Imagine XLS 18RBE view listing

4.4
THIS IS MY 4TH GRAND DESIGN IMAGINE XLS. SECOND 18RBE. PREVIOUS TRAILERS WERE 2150RB, 18RBE, 17MKE, PRESENT 18RBE. NO RV IS PERFECT. I HAVE SEEN PEOPLE WITH AIRSTREAMS THAT HAD ISSUES! PRIOR OWNERSHIP OF THE GRAND DESIGN TRAILER HAS PRESENTED MINOR ISSUES SUCH AS: WATER PUMP, THERMOSTAT, CIRCUIT BOARD ON WAT... read more
THIS IS MY 4TH GRAND DESIGN IMAGINE XLS. SECOND 18RBE. PREVIOUS TRAILERS WERE 2150RB, 18RBE, 17MKE, PRESENT 18RBE. NO RV IS PERFECT. I HAVE SEEN PEOPLE WITH AIRSTREAMS THAT HAD ISSUES! PRIOR OWNERSHIP OF THE GRAND DESIGN TRAILER HAS PRESENTED MINOR ISSUES SUCH AS: WATER PUMP, THERMOSTAT, CIRCUIT BOARD ON WATER HEATER, PROPANE REGULATOR. NOTHING THAT SHUT ME DOWN THAT I COULD NOT REPAIR OR GO TO PLAN B. LITTLE WATER LEAK AT KITCHEN WINDOW, EASY FIX. IN THE MARINES WE LEARN TO ADAPT, IMPROVISE, AND OVERCOME! I HAVE SOLD MY PREVIOUS UNITS TO MY WORKERS AND THEY STILL HAVE THEM! THE TWO BEST PRODUCTS OF GRAND DESIGN ARE THE XLS SERIES AND THE REFLECTION SERIES. BIG TRAILERS=BIG PROBLEMS! LITTLE TRAILERS=LITTLE PROBLEMS! LIKE WITH KIDS!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Brian Luoma

Reviewed on November 2, 2023

RV reviewed 2022 Grand Design Imagine XLS 22MLE view listing

5.0
Anyone having trouble with the slide-out should contact Lippert Tech directly. There was a recall on units made between Oct. 2021 and Jan. 2022. They didn't inform anyone, Not even the Grand Design dealers. After I contacted them, they said ours would be replaced free of charge, parts and labor. Just wai... read more
Anyone having trouble with the slide-out should contact Lippert Tech directly. There was a recall on units made between Oct. 2021 and Jan. 2022. They didn't inform anyone, Not even the Grand Design dealers. After I contacted them, they said ours would be replaced free of charge, parts and labor. Just waiting to get ours into the shop.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Terri Huffman

Reviewed on October 2, 2023

RV reviewed 2022 Grand Design Imagine XLS 22MLE view listing

4.8
We bought our 2022 Grand Design Imagine XLS 22MLE in February 2022 and I have been so pleased with it and the layout and design , along with all of its storage space under the bed and the pantry. The only thing I replaced was the mattress . We have not had any problems with our trailer and have been very... read more
We bought our 2022 Grand Design Imagine XLS 22MLE in February 2022 and I have been so pleased with it and the layout and design , along with all of its storage space under the bed and the pantry. The only thing I replaced was the mattress . We have not had any problems with our trailer and have been very pleased with the quality and performance of our trailer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Deb Ingram

Reviewed on September 28, 2023

RV reviewed 2022 Grand Design Imagine XLS 22MLE view listing

4.8
We purchased our MLE in 2022. We are upgrading to a bigger RV and was reading reviews on the potential new buy and discovered that the reviews are likely skewed because most are from unhappy owners that have had problems, so I decided to give my review. The MLE has been awesome. Other than user error, there h... read more
We purchased our MLE in 2022. We are upgrading to a bigger RV and was reading reviews on the potential new buy and discovered that the reviews are likely skewed because most are from unhappy owners that have had problems, so I decided to give my review. The MLE has been awesome. Other than user error, there have been absolutely no problems. The quality is what we expected. The mattress was replaced on day 1, but that seems to be an industry standard to put garbage bedding in. The cushions on the dinette could have been a denser foam, but I’m just nit-picking to give a deep sense of this camper.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Gary W Cops

Reviewed on September 27, 2023

RV reviewed 2023 Grand Design Imagine XLS 22RBE view listing

2.0
We have owned the imagine xls 22 rbe since June 22 and its been in the shop more than we have used it. We bought it to replace a 19 year old Jayco and I wish we had the Jayco back. i new there would be little things but it has got ridiculous now. I took it in Sept. 7 because the slide didn't work properly, th... read more
We have owned the imagine xls 22 rbe since June 22 and its been in the shop more than we have used it. We bought it to replace a 19 year old Jayco and I wish we had the Jayco back. i new there would be little things but it has got ridiculous now. I took it in Sept. 7 because the slide didn't work properly, thought it just needed realignment, nope needs new motor. There are motors at other places but it has to come from there supplier and won't be here for weeks. I have a trip Oct. 9 they said sorry. It has 2 grey tanks which is great except the front one leaves water in the pipe that goes to the dump valve. You can clearly see it sags in the middle but they told me they have done all they could so deal with it. Every time i take the valve cap off to dump i get a gallon and half water shower. The floor plan is great but when it spends more time at the shop than with you, you can't enjoy it. The black trim around the bottom the caulking keeps coming apart when it sits in the sun there fix use more screws it still separates and i just found out its been sitting outside for the last 2 weeks in the rain .so now i probably have water damage .
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Ray Hilyar

Reviewed on September 18, 2023

RV reviewed 2021 Grand Design Imagine XLS 17MKE view listing

2.6
Bought this GD 17 MKE after much searching and was very excited when I received possession. My wife and I took a few local trips and was very pleased with the unit until the slide out quit working, it was still under warranty so the dealer replaced both motors, so I thought, no big deal, things happen. Then ... read more
Bought this GD 17 MKE after much searching and was very excited when I received possession. My wife and I took a few local trips and was very pleased with the unit until the slide out quit working, it was still under warranty so the dealer replaced both motors, so I thought, no big deal, things happen. Then we decided to make a longer trip from Kentucky to California, about half way there the refrigerator quit working and we had to buy a cooler until we got there where we were able to get it running but we had to bypass some electrical issues but at least it worked temporarily. Then the hot water heated stopped working and is still not working, I replaced the circuit board and it failed too. This means no hot water for showers, doing dishes and other necessities , si it’s still not working. Finally, on our last trip the electric awning quit working, I checked the power and it’s getting power to the motor so I’m pretty sure it’s the motor that’s bad. Since the unit is no longer under warranty, I guess I’m just stuck with it, the dealership says they can fix it but nothing is covered by the warranty. How about it Grand Design, what can I do?
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Alan Stephenson

Reviewed on August 15, 2023

RV reviewed 2022 Grand Design Imagine XLS 22MLE view listing

3.8
My 22MLE has a problem with the safety chains. Because of the poorly designed way of attaching them to the trailer, the chains are held in a bind and are over halfway eaten through. Grand design is trying to blame it on my E4 hitch, but my hitch head doesn’t have a mark on it. I spoke with Josh at GD, a... read more
My 22MLE has a problem with the safety chains. Because of the poorly designed way of attaching them to the trailer, the chains are held in a bind and are over halfway eaten through. Grand design is trying to blame it on my E4 hitch, but my hitch head doesn’t have a mark on it. I spoke with Josh at GD, and he was pretty crappy about it. Not what i expected after dropping those kinds of dollars. Grand Design, as a company, sucks. Zero customer service. I have no choice but to buy new chains and have them properly attached to the trailer so this can’t happen. Just another thing the NTSB should be asking them about. We love our TT, but this sorry customer no service makes me wish we’d spent that money elsewhere. I don’t like learning that I’ve partnered with company that gives the middle finger to its customers. Grand Design Imagine XLS 22mle owners beware. Check your chains. It’s not just the 22MLE, as we have friends who have a larger GD, and they have the same problem expect their chain is almost completely chewed through. Grand Designs, 2500RL Imagine by Grand Design, Grand Design RV Rallies, Grand Design Travel Trailers (No 5th Wheels), NTSB, Better Business Bureau
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

John Galloway

Reviewed on August 1, 2023

RV reviewed 2022 Grand Design Imagine XLS 22MLE view listing

4.6
Great couples camper. Bed was a little hard for us so we put a Tempur-pedic topper on it and we sleep good on it now. The theater seats are awesome with massage and heat. Super easy to tow and park. We have a Toyota Tundra and it hardly feels like we are towing anything since it only has a dry weight of 5176 ... read more
Great couples camper. Bed was a little hard for us so we put a Tempur-pedic topper on it and we sleep good on it now. The theater seats are awesome with massage and heat. Super easy to tow and park. We have a Toyota Tundra and it hardly feels like we are towing anything since it only has a dry weight of 5176 lbs. Arctic insulation making this a 4 seasons camper is a plus. The quality is excellent. It has 1 slide out that moves out almost the entire side making a large living area that will surprise you for a 22 foot camper. TONS of storage areas. The self cleaning shower door and porcelain commode is a nice touch. The widow shades are darkening and made of very high quality material. We would highly recommend taking a look at this one!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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