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Floorplan

Outdoor RV reviews

2.5
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Liveability
2.0
Overall quality
2.0
Floorplan
3.5
Driving/towing
3.0
Factory warranty
2.0

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Stars Refinement

2 ratings and reviews

Voted most helpful review

Dave Murray

Reviewed on 2022-12-19

RV reviewed 2011 Outdoor rv Rear living 25 ft Wind river view listing

2.4
We bought new and we thought a higher quality to prevent any kind of problems because we travelled so often. We wanted a reliable travel trailer. Unfortunately we’d have been better off buying used from someone. We got our new trailer and in the first day the lock to the door broke off in our hand. Then the cupboard door broke and fell off . As the months went by the number of things that went wrong we so many to list them here would take too long. Probably 30 things, everything from a cupboard falling off, to more serious things like the slide ( which was a super slide) not coming out, we had so many problems with this RV we truly wondered if they pulled people off the street to build it. Just a few things were the water tanks were never secured causing them to fall down. The heaters were never hooked up so heat didn’t come up from the vents, the sewer pipes never secured so they fell off while driving in Texas. The hot water tank never worked from day one. But the biggest was the slide, it would stop working so frequently it completely ruined so many trips because our slide would just stop making it so we couldn’t even use our RV. You can’t walk by if it doesn’t open . You can’t get to certain cupboards, can’t pull the bed out .. anyway we had it “fixed” so many times, but no one seemed to be able to and the reason we found out 10 years later was because the slide didn’t have certain important rollers installed from day one . Mandatory for the slide to glide on for proper operation “ in and out” so because they were not installed we had 10 years worth of problems with opening our slide, it’s sounded like it was screeching, it was so slow, at times wouldn’t come out at all, leaving us stranded without a livable trailer. So it was really hard on me I’m disabled, but I had to fix it by myself, removing the mechanism, having a machinist make 2 rollers because the company would not look into it wouldn’t accommodate me at this point, they felt we weren’t telling them the truth I guess because they just left us to deal with it eventually. For the first few years we were quite impressed with them, they fixed what they could and really came thru but as time went we became I’m sure quite a troublesome complaint to them as they couldn’t figure out why the slide never worked properly. So when we finally figured it out, fixed it and asked them to just compensate us for the parts we had to have specially made they declined to help. We have been thru so much with this RV wind river by outdoors rv I think it’s important to let people know . I bought this rv hoping my wife and I would have many happy trips and 80% of them were spent in rv repair shops and finally fixing it myself. Brand new is not always the best .. try used with all the kinks already worked out . Pros - this Company tried in the beginning Cons- Very disappointed in the end me having to fix and pay for it all.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
3.0
...
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Voted most helpful review

Julie Clemenson

Iowa

Reviewed on 2020-10-13

RV reviewed 2019 Outdoor RV Trail Series 21TRZ view listing

2.6
Definately a disappointment. Loved the floorplan and design with all screen and glass back doors but can not use with ramp down due to the gaps and the bugs that come through. We were told to adjust the doors but if the gaps are both above and below the doors that is not a solution. Manufacturer has not been helpful on this problem and we can not use as intended. Drove from Iowa to Colorado to buy, for a 3 month trip through Canada, Newfoundland...but could not enjoy the open back and windows. Don't buy unless you can fully investigate all the sills, or you will be a smorgasbord for mosquitos and bugs. If the sills actually worked to keep the bugs out the livability would be 5 stars.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
...
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