Keystone Outback reviews

We purchased to live in for a few months when we moved out of state for my husband's job. On first campground hook up, kitchen sink will not drain. After calling keystone and place we purchased multiple times, NO HELP. We have a warranty. VERY DISSATISFIED!!!

When we saw this layout we knew it was the one. We wanted a trailer that could allow us to stretch the camping season at our lake lot. Also, we wanted more living floor space for the extra kids’ friends, an outdoor kitchen, and of course the washer/dryer option space was an amazing perk! All of which we have thoroughly enjoyed. Some have asked why not a bunk model? We found that the kids grew out of those spaces so quickly that this allows us to enjoy the layout long after they migrate into their own tents, etc. The space and storage for clothing / items is everywhere in that unit

The Arctic Package seems to consist of 1" white syrofoam only. Warmth is not an option. We have had to add thermal sleeping pads under the mattrass to feel like we're not sleeping on ice and run two space heaters inside the trailer 24/7 in order to feel comfortable. If you like to experience the sound of a 747 flying under your feet use the trailer's propane heater with it's associated LOUD blower. Plastic is cracking everywhere, molding falling off and decals are peeling everywhere. The only brakes are on the rear axle. For a trailer of this weight and size it seems irresponsible for any manufacturer to only install two drum brakes. Disc's would have felt safer to the consumer. There is a serious lack of user friendly outlets.

We bought this 2022 keystone cruiser aire new in 2021. What we like is the large bedroom with king size bed, large stainless steel kitchen sink, 2 baths and spacious interior. Here's what we don't like...the heating system hasn't worked properly since day one( even tho we've had it serviced twice, the dinette table falls off it's bracket regularly , the pocket door to the smaller bathroom fell off the hinge the 1st week and the general quality of the workmanship ( trim, walls and fabrics ) is poor. Probably won't recommend this model/manufacturer.

Very reliable, we have had no issues whatsoever. Roomy and had everything we needed to travel or live in it full time. I highly recommend this unit. King size bed, 2 AC’s, 2 8.0 cubic ft refrigerator/freezers.

I have lived in this full time for 5 years with absolutely no issues. Love the floor plan. It has a washer / dryer which I love. I do a small load every day or two and it works great. My reason for selling is it weighs 9000 lbs and need a 3/4 ton truck which I do not have at this time.

I bought this model new in 2017 and have owned it for 4 1/2 years. Keystone did a great job in the design and construction. At the time of purchase it was the largest and nicest bumper-pull I was able to find, and the price was right. The dual refrigerators, huge master closet, and large floorpan are just a few of the reasons I chose this model.

2021 outback 328 RL On trip home, a lot of trim fell off on the dresser and drawers. One refrigerator doesn’t work at all , the other we have to adjust several times a day to prevent food freezing or spoiling. Everything wired to battery , so battery keeps dying, already replaced it once only one month after buying the rv . Camper is plugged in but battery seems to drain out. Stereo stopped working. Had to get a new shower head as the one it came with didn’t work. A lot of the cabinet doors don’t want to stay shut. Front door hard to close, latch not well installed. Awning lights don’t work.

We have used this RV yearly for 9 years to visit family and travel 3-4 months to Florida, Louisiana, and Texas. During that time we continued to keep up and upgrade several items on the RV. We truly enjoyed the comforts of home on wheels. If you like dry camping this trailer is self contained with a generator to support all your needs as well.

We love our RV, it is perfect for us, because of the Garage. Lots of room and storage. Unfortunately the floor of the main Slide-out dropped down, while at the dinner table, revealing a 1.5" crack to the outside. We are waiting to see if the manufacturer will stand behind, and repair the structural damage.