Black Series reviews

Camper in incredible!! Stay FAR away from Blackseries, if you would like a company to honor a warranty on the camper. Their warranty department is LITERALLY the worse WARRANTY department ever and it says a lot about a company. BUYER BEWARE!!! I wish I read this review before I bought one!! Show less

considering the reputation that Black Series HAD before being bought by the Chinese ,it's an absolute shame what Black Series has become. Granted ALL RVs regardless of the manufacturer are ALL trash, the key is finding a brand which is the least piece of garbage.. Black series , in theory, was at the top of the least Pile or so I thought. The build quality is at best a "20 footer"... at 20 feet, it looks great, but as you get closer the build quality leaves you with a "What were they thinking when they put this together..?". Zero attention to detail when it comes to fit and finish , never tested the plumbing to determine how many leaks are present .sub standard no name inverters, take a close look at the welding points on the frame and suspension... must have been completed on Monday, Thursday, or Friday ? All this disappointment for $50k... Factory support?.. yeah good luck.. the burden lies with the dealer.. all I can hope for is a lightening strike and GAP insurance .. Show less

The large windows that open wide to let the fresh air flow through and the panoramic views around the dining table sold us on the model. It has a full slide out, out door kitchen and a bed room and a full bathroom that has a bigger shower than our home shower. The fact that you can take it off road with Independent suspension to camp surrounded by nature makes this trailer our favorite ride yet. Show less

2021 hq21. We've had many travel trailers and a class a. We enjoy being off grid, this is the perfect camper for that. Rugged suspension, but beautiful interior finishes. A few quirks to work out, the warranty dept is doing better to address all issues. As long as we're boondocking we'll never go back to a normal trailer. Biggest con is it isn't 4 seasons. We love our black series and the price point makes it doable for many more! Show less

HQ-21, Flagship of the fleet of “off road”caravans from Australia. Although massively large and requiring a 3/4 ton beast to pull it, the trailer will handle more than most 4x4 trucks will dare. With a suspension setup and six heavy 16” truck tyres that would humble most military vehicles, yet it is manageable on the highway. Lots of ground clearance, skid plates, a full 2x6 frame that has welded gussets, and even extraction points on the rear that are rated for over 10,000 lbs. Trailer is designed for off grid use with solar and 400amp hr of batteries, general and drinking water tanks, triple filters, grey and black tanks. Lots of large European windows and roof vents for ventilation, making it feel like a much larger trailer. The interior rival’s airstreams with a very useful layout, wife was sold on the well thought out bathroom/sink/shower/dressing room arrangement! We seem to be quite popular at regular ‘pull in’ camp parks, getting lots of lookers and conversationalists. Black Series company had some growing pains getting into the USA market, but has regrouped and making a real effort to become a player, backing up their products. For the money, this is a fantastic base for a rugged camper that will hold its own with the six figure customs. Show less

Have owned our 2018 Black Series HQ19 since they first started building them in the US. We have serial #4. Ours is comfortable and robust and the suspension will take you to any places your truck will take you. When we get to a camp site and people want a tour, they are impressed with how classy it looks inside. We have had very few issues with our Black Series and love it!! Show less

I am very happy with this travel trailer. The unit has been awesome for us. Love the off road capability. The factory support has made huge improvements and is getting better daily! I would recommend this company Show less

We are long time campers and have had many travel trailers and a class a. We grew weary of campgrounds and found ourselves loving to get away and enjoy nature. We spotted a black series on the road and were intrigued. Fast forward and we're the ecstatic owners of a 2021 hq21. Love the Floorplan, solar capacity, water capacity and storage tank capacity. 2 of us can easily go 7 days with this water supply and black tank storage.... more if we really conserve. The price point is more than reasonable when you look at other off road campers! Wow, pricey and imo you don't get much more. With any camper there are always nuances to address but black series has made huge strides in their customer service! Very responsive and pleasant. We have ZERO regrets on this purchase and couldn't be happier! Love the experience and where this machine takes us! Show less

I’ve had this unit for 3 months now and it’s gone or the shop for a few minor issues. Son bumped or opened the dometic fridge door incorrectly and broke the handle but it was covered under the warranty. Some of the seams where panels meet and where caulking is used is cracking but not a big deal.I think it’s a little expected with my off road use. The shower door screw at the bottom came undone and caused some issues but it just needed a larger screw to keep the frame together. One cabinet hinge is a little loose and needs some adjusting but that’s also expected. The batteries on the wireless switches caused the u to to jot power up so ensure you keep extra 27a batteries handy. The primary structure is very stout I just wished the drains were not in the rear where we have to be careful about departure angles while off road. Show less

TRAILER DOES NOT HAVE AN OPERATION MANUAL OR SERVICE REPAIR MANUAL. WHEN OUT IN BACK COUNTRY NO WAY TO FIX SIMPLE THINGS, LIKE REPLACING L IGHT BATTERES WHICH ARE BLUE TOOTH.NO SUPPORT FROM MANUFACTURE. RV SALES CENTERS HAVE NO REPAIR TECH TO HELP WITH REPAIR. Show less