Black Series reviews

considering the reputation that Black Series HAD before being bought by the Chinese ,it's an absolute shame what Black Series has become. Granted ALL RVs regardless of the manufacturer are ALL trash, the key is finding a brand which is the least piece of garbage.. Black series , in theory, was at the top of the least Pile or so I thought. The build quality is at best a "20 footer"... at 20 feet, it looks great, but as you get closer the build quality leaves you with a "What were they thinking when they put this together..?". Zero attention to detail when it comes to fit and finish , never tested the plumbing to determine how many leaks are present .sub standard no name inverters, take a close look at the welding points on the frame and suspension... must have been completed on Monday, Thursday, or Friday ? All this disappointment for $50k... Factory support?.. yeah good luck.. the burden lies with the dealer.. all I can hope for is a lightening strike and GAP insurance .. Show less

The large windows that open wide to let the fresh air flow through and the panoramic views around the dining table sold us on the model. It has a full slide out, out door kitchen and a bed room and a full bathroom that has a bigger shower than our home shower. The fact that you can take it off road with Independent suspension to camp surrounded by nature makes this trailer our favorite ride yet. Show less

2021 hq21. We've had many travel trailers and a class a. We enjoy being off grid, this is the perfect camper for that. Rugged suspension, but beautiful interior finishes. A few quirks to work out, the warranty dept is doing better to address all issues. As long as we're boondocking we'll never go back to a normal trailer. Biggest con is it isn't 4 seasons. We love our black series and the price point makes it doable for many more! Show less

HQ-21, Flagship of the fleet of “off road”caravans from Australia. Although massively large and requiring a 3/4 ton beast to pull it, the trailer will handle more than most 4x4 trucks will dare. With a suspension setup and six heavy 16” truck tyres that would humble most military vehicles, yet it is manageable on the highway. Lots of ground clearance, skid plates, a full 2x6 frame that has welded gussets, and even extraction points on the rear that are rated for over 10,000 lbs. Trailer is designed for off grid use with solar and 400amp hr of batteries, general and drinking water tanks, triple filters, grey and black tanks. Lots of large European windows and roof vents for ventilation, making it feel like a much larger trailer. The interior rival’s airstreams with a very useful layout, wife was sold on the well thought out bathroom/sink/shower/dressing room arrangement! We seem to be quite popular at regular ‘pull in’ camp parks, getting lots of lookers and conversationalists. Black Series company had some growing pains getting into the USA market, but has regrouped and making a real effort to become a player, backing up their products. For the money, this is a fantastic base for a rugged camper that will hold its own with the six figure customs. Show less

Have owned our 2018 Black Series HQ19 since they first started building them in the US. We have serial #4. Ours is comfortable and robust and the suspension will take you to any places your truck will take you. When we get to a camp site and people want a tour, they are impressed with how classy it looks inside. We have had very few issues with our Black Series and love it!! Show less

I am very happy with this travel trailer. The unit has been awesome for us. Love the off road capability. The factory support has made huge improvements and is getting better daily! I would recommend this company Show less

We are long time campers and have had many travel trailers and a class a. We grew weary of campgrounds and found ourselves loving to get away and enjoy nature. We spotted a black series on the road and were intrigued. Fast forward and we're the ecstatic owners of a 2021 hq21. Love the Floorplan, solar capacity, water capacity and storage tank capacity. 2 of us can easily go 7 days with this water supply and black tank storage.... more if we really conserve. The price point is more than reasonable when you look at other off road campers! Wow, pricey and imo you don't get much more. With any camper there are always nuances to address but black series has made huge strides in their customer service! Very responsive and pleasant. We have ZERO regrets on this purchase and couldn't be happier! Love the experience and where this machine takes us! Show less

TRAILER DOES NOT HAVE AN OPERATION MANUAL OR SERVICE REPAIR MANUAL. WHEN OUT IN BACK COUNTRY NO WAY TO FIX SIMPLE THINGS, LIKE REPLACING L IGHT BATTERES WHICH ARE BLUE TOOTH.NO SUPPORT FROM MANUFACTURE. RV SALES CENTERS HAVE NO REPAIR TECH TO HELP WITH REPAIR. Show less

Good looking unit. Inferior quality. Shower doesn’t extend properly, no one tested water connections at factory so city water leaked inside of unit, cabinetry cracked everywhere some cabinets wouldn’t close. This unit was assembled by little to no skill labor or was a “factory training item” . Once I finally got BS to take the unit to CA for a “three week” repair according to them in October they still have it. While they say they’ve had all kinds of issues, one thing they haven’t run out of is lame excuses. Do they even care over at BS? Half my warranty is used up on this ramp queen decorating a back lot in City of Industry, CA. I bought this camper to camp in and and not to be in some sort of $65000 hostage situation. Show less

We purchase our Black Series -HQ-21 Caravan from Kamper Korner RV in Roseburg Or. When we purchase and pick up the unit. They told us they do not come with a Owners Manual, but once they do come available they would mail one to us. Well it's now been 9-months later and we have contacted them 6-times but we still have yet to see one arrive in the mail. We also contacted a number of other US Black Series Dealerships asking for help. But they are having no luck at all getting any for any type Black Series Models. As far as I'm concerned. Any dealership that would sell any Trailer, or Caravan with out all the normal expected needed information whenever you buy anything new. They might as well advertise the Trailers and or Caravans they would sell to you - Do Not Come With Wheels! Show less