Riverside RV reviews

Worst camper ever! No where to sit except the dinette, uncomfortable. Bathroom sink is in the main area near the kitchen. Who wants to get ready essentially the kitchen? AC runs non stop, cannot hear the TV. The TV is as soon as you walk in the door, odd placement. And finally, our camper had a soft floor. Tracing the leal, it led to the exterior electrical box, it was not sealed. Water ran off the drip at the top, into the unsealed (oversized) hole under the cabinet and ran under the threshold. Taking the drawer out revealed the oversized hole, extremely large hole and the trash left from construction. Don't fall for the quality control, it is not there. Customer service is almost non existent. Show less

I purchased this RV used in 2021. It was a nice style, and I liked the Retro look. I got the teal/greenish color with the black and white checkered flooring inside. Everything looked great except whoever had it before me must had had something heavy on the bed that fell over when they were towing it because the floor next to the bed below the window was all scraped up and had been curling apart. The dealer made an effort to glue it back down, but I had to put a small rug on top to cover it. After the very first trip where I was parked in the shade, the plastic material on both seats started flaking and coming apart all over the seat and back rest. I had to cover the seats with a blanket while on my trip to keep them from getting worse and getting material all over the floor. After I got home and removed the blankets, they were covered in plastic seat material. Very, very poor quality. Instead of spending a ton of money to have it fixed, I opted for seat covers I got on Amazon. Also, I had attached some Command strips on the wall to hold a couple of pictures because I didn't want to put any holes in the wall. I wanted to change where the pictures hung and when I attempted to remove the Command strips, the wall finish came off with it! Not good! I am going to be taking it out again soon and I'm not crazy about the quality of it now. I can only wonder what will fall apart next. Show less

Bought the riverside rv 2023 xplorer 511x last year. Worst decision ever. The quality check department was locked in the break room for the entirety of the assembly. The warranty for such a pricey item is a complete joke! Customer service will be asking you how YOU fixed the issue. Right off the bat we had issues with the electrical, with the battery connections (wouldnt hold a charge), then with the radio (which is now no longer Bluetooth capable) the rack though it appears solid is very thin & flexible and too high to reach without a ladder. The inside accents are one by one coming undone due to cheap glue and the kitchen floor ended up flooding underneath because nobody bothered to check the hose connections before sending it out. Warranty offered us $150 for us to repair the water-swollen wood in the kitchen ourselves. Now, after taking it out of its 1st winter storage we find a bubble of water underneath the trailer in-between the floor & the insulation. So far customer service solution to nearly every problem has been 'glue & paint'. The fenders were held on by silicone and came off. I despair at how much $ I will lose in the sale because I won't be able to lie to the buyer about what an absolute design-disaster this is. It's too late for me. Save yourself!! Show less

We bought this trailer in 2020 didn’t get to use it much because of Covid took it out about 3 times next year we had several wildfires so only took it out 1 time now we are in 2023 2024 used it for about 3 weeks for a job I had out of town. We have had nothing but trouble with this trailer very poorly built inside trim falling off shower leaks was not sealed properly, the outside corner rubber molding that covers the screws blew off when going down the road all 4 corners and around the door, which is causing water on the inside and mold. Very disappointed in this trailer. Show less

Great unit used for towing my can am Spyder motorcycle across multiple states and parts of Canada Only real issue is the bed being a little difficult to make do to the position Of the bed and front walls Very much enjoy using my trailer every other weekend April thru November Show less

We purchased a new Retro Rv camper from a dealer in Ohio. I have to say this is the cheapest, lowest quality camper I have ever seen. Here is just a brief list of problems with our brand new camper. ( Several areas of the roof and trim were missing sealant, so not sure what kind of water damage has occurred. Missing and poor trim installation on inside. Table is not secure when in up position, cushions do not fit when table is down for secondary bed. Shower pan installed on the outside of the shower walls. Mounting brackets for vent cover on roof installed in wrong place. Wall paneling loose, and causing joint tape to bubble. Exterior door frame not sealed, can see outside / daylight from inside.). Poor design on location of dining and bedroom windows on awning side. Not allowing for a larger awning. Show less

I bought a Riverside Retro 189R (24 ft) brand new in June of 2021. I have been living in it full time since then. I live in an RV park and hear horror stories about other peoples Travel Trailers /RV's and can only tell you my Riverside RV travel trailer has been great! I live in Florida where it rains hard and the sun bakes! No leaks or problems of any kind. I get many compliments on it's styling and interior layout. The only negative is that at 24 feet, the tub/shower is small. Otherwise I'm super comfortable and plan to continue living in my trailer for a few years to come. Buddy Bahama Show less

The camper is fine. It's the customer service and repair/parts center that is the problem. Charged me $800 shipping on the wrong parts. They never bothered to say anything about not having the correct parts. Man, what a headache and loss of money. Beware of future poor assistance if you buy one. Show less

We've used our 135 a half dozen times now (Our is actually a 2023 we purchased new in Late November 2022). We have been happy with it and have had no problems. Everything works, nothing has fallen apart. Some of the other reviewers either bought used versions or needed to actually stay a night in their rv before driving it off the lot to test everything out. The toilet area is extra cramped....I am 5'9" and if I was any taller or had longer legs, i couldn't sit with the door closed. Storage inside the unit is also lacking a bit, but that's a problem with all little RV units I think. Otherwise...we love the rear entry floor plan, it allows for us to use the entire camp-side of the trailer to hang a screen and use our projector to watch NHL/NFL/MLB/EPL games when we have 5G service. The pass-through storage is plenty big for us, and the AC is more than sufficient for this size trailer...and we live in AZ. Show less

1st trip in March 2021 - shower leaked with water all over floor - it was not caulked at all. Radio did not/does not work. TV did not/does not work - wiring appears to be defective. Trim pieces fell off dinette seat. Cupboard door opened up while on the road (of course, everything fell out. Screen door did not (& still does not) stay shut. Unfortunately- due to covid - 2nd trip, was in Sept 2022, so no warranty. Refrigerator did work (possible wiring problem)- had to use an ice chest; hand -held shower head broke; 2 ceiling lights did not work; heater did not work (had to buy a portable heater). We owned our previous trailer 18 years and never had an issue. Wish we had done more research before purchasing this "cute" trailer. We would not recommend it to anyone. Show less