Riverside RV reviews

We purchased a new Retro Rv camper from a dealer in Ohio. I have to say this is the cheapest, lowest quality camper I have ever seen. Here is just a brief list of problems with our brand new camper. ( Several areas of the roof and trim were missing sealant, so not sure what kind of water damage has occurred. Missing and poor trim installation on inside. Table is not secure when in up position, cushions do not fit when table is down for secondary bed. Shower pan installed on the outside of the shower walls. Mounting brackets for vent cover on roof installed in wrong place. Wall paneling loose, and causing joint tape to bubble. Exterior door frame not sealed, can see outside / daylight from inside.). Poor design on location of dining and bedroom windows on awning side. Not allowing for a larger awning. Show less

I bought a Riverside Retro 189R (24 ft) brand new in June of 2021. I have been living in it full time since then. I live in an RV park and hear horror stories about other peoples Travel Trailers /RV's and can only tell you my Riverside RV travel trailer has been great! I live in Florida where it rains hard and the sun bakes! No leaks or problems of any kind. I get many compliments on it's styling and interior layout. The only negative is that at 24 feet, the tub/shower is small. Otherwise I'm super comfortable and plan to continue living in my trailer for a few years to come. Buddy Bahama Show less

The camper is fine. It's the customer service and repair/parts center that is the problem. Charged me $800 shipping on the wrong parts. They never bothered to say anything about not having the correct parts. Man, what a headache and loss of money. Beware of future poor assistance if you buy one. Show less

We've used our 135 a half dozen times now (Our is actually a 2023 we purchased new in Late November 2022). We have been happy with it and have had no problems. Everything works, nothing has fallen apart. Some of the other reviewers either bought used versions or needed to actually stay a night in their rv before driving it off the lot to test everything out. The toilet area is extra cramped....I am 5'9" and if I was any taller or had longer legs, i couldn't sit with the door closed. Storage inside the unit is also lacking a bit, but that's a problem with all little RV units I think. Otherwise...we love the rear entry floor plan, it allows for us to use the entire camp-side of the trailer to hang a screen and use our projector to watch NHL/NFL/MLB/EPL games when we have 5G service. The pass-through storage is plenty big for us, and the AC is more than sufficient for this size trailer...and we live in AZ. Show less

1st trip in March 2021 - shower leaked with water all over floor - it was not caulked at all. Radio did not/does not work. TV did not/does not work - wiring appears to be defective. Trim pieces fell off dinette seat. Cupboard door opened up while on the road (of course, everything fell out. Screen door did not (& still does not) stay shut. Unfortunately- due to covid - 2nd trip, was in Sept 2022, so no warranty. Refrigerator did work (possible wiring problem)- had to use an ice chest; hand -held shower head broke; 2 ceiling lights did not work; heater did not work (had to buy a portable heater). We owned our previous trailer 18 years and never had an issue. Wish we had done more research before purchasing this "cute" trailer. We would not recommend it to anyone. Show less

I've had three of these incredibly well made trailers. Only 16' with the tongue, head room is over 6'1" under A/C and almost 6'3" everywhere else. Tows like a dream and really easy to maneuver. I was surprised how tight they are when I was caught in a hurricane in Hilton Head island. I read all the reviews and since I was going to live in it), I did all the little things to tighten it up and although nothing cosmetic, I never had a problem with mice, leaking, mold, access, security or water, electric, and communication system. Incredibly well made. I looked at three brands in this price point (this was more by several thousand dollars and worth every penny) and one brand (will not name the brand), you couldn't open the cabinets as they hit the A/C? Riverside Retro RV was the BEST made of ALL. Show less

Day 1 of our first camping trip with our new RV Trailer we had 2 electrical outlets that did not function. Wire Insulation was not removed. Wire terminations were hooked up in outlet with insulation coating unremoved. No continuity / conduct electricity as a result. Poetic Enchanted Quality claim from Riverside RV : "Riverside RV manufactures the highest quality Recreational Vehicles in all of Northern Indiana. Known for building the most nostalgic brand of travel trailers, the Retro, in the RV industry, Riverside RV is proud to stand with all of our dealer partners, while providing them with the highest quality trailer in the industry. We take quality seriously. This means that each and every unit is closely inspected. Inside and out in production and after completion. We want you to have confidence in our products, and that's why we invest time and effort into this important inspection process" NEWS FLASH-Your electrician lacks basic skill set. The quality control inspection team must have called in sick while our trailer was in process. If only the electrician and QA team were as Gifted as the publicist that drafted your quality mission statement. Show less

We have had very good luck with our 177 trailer. We purchased it new in early 2016, all appliances are original and all still work properly. The water pump quit less than year in and I replaced it myself rather than hassle with taking it to the dealer. We have had no problem with leaks or the floor, the workmanship on ours is solid. We've towed this guy all over the West with no problems. Tires replaced one time, tongue jack replaced (I bent it in a parking lot). We did some upgrades like LED bulbs since ours didn't come with them standard. Our main roof vent did not come with a fan so I added that, also replaced both vent lids after one broke, I'm guess too much New Mexico sunshine. This is our first trailer and if we had it to do over again I'd something a little larger as its a tight fit for extended trip with two people. It has a wet bath which a little cozy, but workable. Trailer is light and we started towing with a Tacoma but upgraded to an Expedition, which barely feels the trailer. We do get a lot of looks on the road and we love the style. I realize a lot of reviews are generated by negative experiences, we feel very lucky that our experience has been so good. Show less

Great price i guess, and you get what you pay for. Spent a year and a half going back and forth to the dealer for repairs. Some of the things we experienced, waterline puncture under the sink from a stapler first trip out... flood. Radio quit working, heater quit working, ceiling began to droop, entire back wall filled with water, had to get that replaced. First trip of 2022, and toilet valve leaked, and had to keep cutting off the water to control it. Do not recommend! Yeah- most things covered under warranty, but to spend 20k on something that falls apart from the get go, I don't agree with! Unhappy and will trade in or sell and have to face negative equity, does not keep its value. Two years old and we are looking at 7 k in negative equity. Don't buy! Show less

Purchase unit brand new, Retro 135, 5 miles from the dealer driving in the hwy the solar panels flew off the roof 100% destroyed, same day driving back from Ohio to Texas the 12V battery power did not work at the camp site. Drove back to Texas no new issue, technically purchase the unit drove home still awaiting for an appointment from the local dealer. Therefore I have not enjoy the unit yet. Still is a good looking unit just disappointed with workmanship. Show less