Park Model reviews

We purchased the 2024 grand villa 42 view. My husband and want to love it! It’s beautiful to look at. Which is why we ordered one without looking at one in person. It came from Ohio and delivered to Utah. We have lived in it about 3 weeks, now. BUT… here is the list of things which would lead me to not recommend buying this RV. When the wind blows, you can feel it come through the windows. The cold as well. Not insulated well. The fireplace in the bedroom rarely works. There is no heat vents in the lofts. Walls in the shower are coming away from the wall. Sound bar is not hooked up, electrically. Island countertop scratches so easy. The couch is vey, very thin material, will not last long and is very uncomfortable. Will most likely replace. A few of the blinds already stopped working. The furnace and pump are in the bedroom. It’s so loud when heater turns on. Very bad placing of the furnace. Plan on getting a new mattress. The bathroom door does not shut correctly, we have to wiggle it to shut. The frame around the door is very crooked. The curtain rods are secure on the top but have already pulled out of the wall on the bottoms of 3 windows. It is very sloppily put together if you look closely. Now we’ll see if we can get the nearest dealership of these RVs to come to us to fix these problems. I’ve noticed there is a Hampton brand of this exact floor plan, I wish I’d seen that one first. It has 3 tip outs. If I could return this RV I definitely would. Make sure you see this RV in person. Not worth the money, sadly. Show less

trailer had multiple leaks which included replacing 2 large sections of flooring and walls the washing machine broke down after 1year (replaced by owner) air conditioning failed after 2 years (replaced by owner) our seaside community over the past 6 years has seen 50 Bridgeview park models come on site and the majority of them all have similar problems!!!!!! looking for a trailer rv when they mention Bridgeview run run run!!!!!!! these leaks are not the minor ones but major where floors studs wall material all had to be replaced Show less

I have nothing but problems from day 1. Six water couplings had to be replaced. Radio had to be replaced. Winterizing pump had to be replaced. Patio door and 2 windows had to be replaced. Two cabinet doors fell apart. No glue. Fixed them myself. Doors not level, rubbing on one corner. Yellow putty marks all over the white ceiling. Now the toilet water won't stop running when flushed but I'm told that's my problem because my warranty is over. My first trailer didn't turn out to be a good experience. Will never buy another forest river trailer. Show less

Just bought the salem grand lodge 42 veiw in april,2023 lets just say this was my dream trailer and everything from plumbing fittings which are plastic breaking Sink faucet leacking, hot water heater leaking in trailer to both ac's freezing and cannot keep up constantly and defrosting and dripping down on stairs and on my couch the slide in bedroom wouldnt even pull out straight dont waste money buying a 5 yr warranty when you cant even get a mobile tech in the area it is a joke called dealership and they wont help so who is out the money the buyer. I was so excited to get this model i have searched and searched for what i wanted only to get a lemon and feel like the buyers mean nothing Show less

Roof buckled and was denied by the structural warranty. Keystone stated a bunch of reason they wont cover it, after responding to each reason with a detailed response supporting my claim they responded with they are not discussing the matter any further. The Keystone Retreat group on Facebook is full of unhappy customers. Some which can't get things covered within the 1 year warranty. It sounds like Keystone rather go to court than fix anything. Show less

We bought our park model in the spring of 2021 we had to have a couple thousand dollars worth of warranty work done and now we have 2 slides with rotted out floors, to the point that if you were to stand on the floor you would land in the grass!!! Our dealership was bought out by Camper World and they refuse to honor the 10 year warranty that the original dealer gave. I have contacted Forest River and they have basically told us that we are up creek without a paddle! Do not buy this junk :( I loved my camper and that is why I purchased it, but I will NEVER buy from them again!! Show less

The floor plan is great for our small family, however the quality of work is absolutely atrocious. Water lines not even hooked up, washer drain line not hooked up, roof leaks, shower leaks x3, hose connections not tightened etc etc etc. Just absolutely terrible workmanship. Show less

Do not buy this trailer. 3 months after getting it delivered and set up (it is permanently set up on blocks) the heater quit. In order to get it warrantied I would have to pay 500 dollars to get a service man to come out to look at it and then pay another 500 to get them to come back and put in a new one. It cost 450 dollars new, I put it in myself. 8 months after owning it, the roof started leaking. Again, 500 dollars to come look at it and then IF it was warrantied it would be 500 dollars per day to come up and work on it, estimated time, 5 to 8 days (2500-4000) for them to warranty it. I put down Flex seal liquid and sealed it up that way. The roof is touted as walk on, well if your under 100lbs maybe, I am 6'2" 220lbs and the roof always sounds like it is going to cave in when I walk on it. After 1 year you can see ever seam from the boards they used, it is supposed to be fiberglass re-inforced, that must be super thin then because it doesn't do anything. The floor in the living room area sits 3/4" above the cross member support under the floor so when you walk on it the entire area bounces and if you do it on purpose you can bounce things off the counters. I was getting a water leak around the air conditioner, I took it apart and discovered they hadn't tightened the screws down. There is a crush gasket between the trailer roof and the AC unit. You are supposed to tighten it till these taps JUST touch the roof. 3 of the 4 screws were finger tight. Amazed it didn't blow off when they delivered it. 1 year in and the Gel Coat on the outside is wearing through and you can see the fiberglass showing through. The interior trim is all popping loose so it bulges out. 2 of my double pain windows leaked (I fixed that with silicone sealant. The layout and livability is really nice as I live in this trailer full time. There is lots of roof and it doesn't feel like a tiny RV. Just wish they paid a LOT more attention to details and actually warrantied their stuff in a manner that didn't cost more than just getting it fixed yourself Show less

My puma 39dbt blew upside down with me in it, very unbalanced. Manufacturer will not compensate for rv replacement or injuries. If anyone can help me or post your experience please do. Show less

The shower leak from day 1 they wouldn't fix it because they said I stepped on the drain I only have a shower you can't help but step on the drain I think they buy there shower from china. The manufacturer said they wouldn't cover it because it was my fault just for them to save a dime will never buy another Kestone product again. Show less