Grand Design reviews

I will never and I mean work with bretz rv in Boise idaho. Very poor customer service. Bought brand new momentum grand design toy hauler. First trip air conditioner goes out. Back doors fell off. Water stop working. Then next trip no water again. Refrigerator stop working. Back doors fell off again. The back patio gate bent. This is the worst trailer ever. Bretz has done nothing to resolve. This is just insane. Show less

This is our fifth RV and by far, the most outstanding 5th wheel we have ever owned. The floor plan is incredible - fully equipped kitchen with an island, lots of storage with a pantry and drawers, residential refrigerator and stove. a microwave/convection, plus a neat window over the double kitchen sinks! You will not run out of cabinets for storage. The living area is spacious with two love seats, 50" TV with stereo system on a beautiful wood wall decor, entertainment seating with heat & vibration options. You could set up a card table and four chairs and still have lots of room. The bathroom has two sinks, two medicine cabinets, spa shower unit and lots of storage. The bedroom has storage underneath the bed with a deep pull out drawer, the top of the dresser lifts up for jewelry, etc, the closet is very spacious and there is a washer and dryer in a separate closet in the bedroom. The 5th wheel has full body paint in Cabernet and the underneath storage is incredible! You can access underneath all the way around! Axle-front & rear 8000# wit DISC Brakes are the best the the Lippert 6-Point automatic leveling system. There are many windows for openness and lots of light. There is a built in camera system on the exterior - everything you would ever need is on this unit. We absolutely loved our four month time in it and unfortunately my husband passed unexpectedly and that is the only reason it is for sale. This is the perfect one! Show less

I write this review in hopes that those looking at purchasing one have the information required to make the best purchase decision possible. They sell the 12volt fridge as a great option. They also sell that the solar panels are there to help keep your battery charged so your fridge will always be running. What they don't tell you is if you are an off grid camper the solar panels are not equiped to keep your fridge running. We have to run a generator otherwise our fridge dies. We even added a second battery and that didn't help. So if you are an offgrid camper, do not but a Grand Design with a 12 volt refrigerator. We were told by GD 'that's just the way it is'. Show less

Great company, quality trailer. Only around 1500 miles. Non smoker, no children, no pet. Real Mattress Firm queen bed. Excellent support from Grand Design. I am 72 years old. It is light weight, 5180lbs. I traveled from Texas with this trailer in tow behind my Ford Ranger. Built for year round living with enclosed and heated underbelly. Show less

I really like the way this floor plan layout!! I don't know why other RV manufactures don't do more like this. The living area is in the middle of the RV. You walk right into it. Ours has a really nice table for work or crafts. A very nice couch with 3 foot rests. The kitchen is LARGE with lots of storage and a residential large sink. Two windows at the counter height for lots of light. Across from the kitchen is a slide that has the refrigerator and couch with a large picture window which lights up the whole room. Of course, all windows have night shades and screens! One end of the trailer is a good sized bedroom with a closet large enough to hold a washer and dryer.. if you want or just that much more room for all your stuff ;-) The other end of the trailer is the bathroom with plenty of room, again residential sink, toilet and good sized shower. Outside, is a very long awning which keeps almost the whole trailer in the shade. On top, is the best part... 2 15K ACs and 1440 watts of solar feeding 4 100Amp/ hr Battleborn batteries. The whole setup is perfect for Boondocking, harvest hosts, a night at Cracker Barrel ,a week at the lake or just hooking up at your favorite RV Park. Show less

This travel trailer is our sixth RV in the past 30+ years. We've owned Class A gas and diesel pushers and four travel trailers. We seem to like TT the best. This Imagine 2500RL has been a really good, reliable trailer. Yes we've had a few warranty issues, (nothing major). The customer service folks at Grand Design have been very easy to work with, and deliver what the promise. Yes you have to stay on hold a while or leave a call back number, but they do call you back, most of the time the same day. If a person has trouble performing minor house hold repairs, then an RV is not for them. Dealers are there to help, however they seem to be over run with minor repairs folks could handle them selfs. This 2500RL is a quality product, compared to all we've shopped and all we've owned. Good luck and enjoy your RV adventures. Show less

We were told we were buying a high-quality travel trailer but we were lied to. Our first trip out the gray handle fell off of the gray tank, the spare tire fell off and could’ve killed someone, the sliding door to the master bedroom completely fell off, the drawers and cabinets that have hardware to lock them into place during travel don’t even connect to lock because they were installed incorrectly. The refrigerator stopped working, the electrical outlet plugs stopped working and the air conditioner completely stopped working. We tried to get all of this taken care of under warranty. We could not get any place to take our trailer to as they said there was such a shortage in repair staff. The first appointment we could get anywhere was so far out dated, our warranty would have been expired. Grand design would not extend our warranty to accommodate for this. Therefore we bought a problem on wheels. Choose a different brand they do not honor their warranties and they do not build quality products. Whoever installed the hardware must’ve been high as a kite. We bought it at Mike Thompson RV in fountain Valley and they were useless to us as well. Show less

We love this trailer! It is roomy and convenient. The 60x80 queen bed is most comfortable, standard queen sheets is a plus. The under-bed storage is spacious. The hydraulic piston struts hold the bed up securely. Another feature is the theater seating. Each can "push back" the seat to desired position. A deep console between the seats holds the remotes. The dining table is sturdy; thus, can hold the weight when lowered to the bed position. And the refrigerator is ideal. So much room! It runs on solar or electricity. It is ideal to keep running when traveling. No need for propane. Makes it economical to run. We like the arrangement of the kitchen, range and refrigerator. Great working spaces and ample drawers and cupboards. The entry has a 3-way light. Walking from the bedroom to bathroom, during the night, the sensor light comes on. A big safety factor. (The rear bathroom is nice, too. One does not disturb those sleeping in the bedroom or the dinette.) A large shower is a must. So roomy. Easy in and out. (We use double shower hooks and camper shower curtain and liner. Looks very nice, too.) The entry has a shoe cubby. So handy for shoes and other items...flashlights, gloves, etc. The closet can be used for shelves or hanging coats, etc. The drawers are large. These are a plus. The fold-down stairs are larger than what we've had in other RV's. These are very safe. The grab handle is so nice to be able to move the position right or left. (The only thing we would change about the handle is to extend the rubber sleeve over the entire handle.) With the solar panel one has smaller propane tanks. So nice and easy to handle when having to refill the tanks. The back-up camera is a must! Very accurate. Can be used when driving, too. Show less

I purchased this 150 Series Reflection fifth-wheel used, in late 2021. The original owner bought it during Covid, for family outings.. which did not work out, so it had only been used three times. Only the base (12 month) warranty transfers to a new owner. Luckily, he had purchased and transferred an extended warranty. Everyone told me to expect issues, but they never said how many! He we go... > Schwintek slide system on the only slide was improperly installed.. 30+ day stay at a repair facility for parts - entire system replaced >Kitchen area gray tank valve would not open/close - replaced >Black tank valve would never completely close - replaced >Window valances have fallen down - replaced tiny screws >Entry door would not open/close properly - repaired >Kitchen and bathroom plumbing connections leaked - repaired >Toilet leaked at base - repaired >Trim coming loose in multiple locations - still repairing >Solar prep wiring shorted by improper install - had to install/fish through walls, new wiring. >Screws popping up under carpet in bedroom >Camper fish-tails a lot when towing, even after new tires, and new truck. Show less