Venture reviews

trying to handle warranty issue with no help from dealer or manufacture so I guess I will have to try to fix myself an order to enjoy total use of unit customer service at all time low have had unit about 6 months and been in shop trying to resolve issues for at least a month to no remedy of the issues Show less

Very nice well built unit have had it approx 6 months on first trip waterlines to outside kitchen rubbed against tire which made a hole in line so had to patch best i could being in camp ground and leaking water on 2nd trip rubbed in other line dealer was notified on first and second trip they took pictures to send to Venture and to this date claim has been declined so I have yet to even use outside kitchen cant get venture to answer phone or return my calls terrible customer service once you buy you are on your own dealer Optimum RV is just as bad I should of never left Camping World dealerships to try something new Show less

This was our first travel trailer. We bought it for our own travel and for taking some of the grandkids along. We really like this trailer. The updated look is great. The main bedroom area seems roomy and has a good amount of storage. I added access cutouts to the area under the bed for shoes, etc. Like that it has sliding doors for privacy. The kitchen area is plenty big enough for camping. The bunk area is perfect for kids and can handle adults if necessary. The storage under the bunks is very useful. The only drawback for us is the bathroom which is the typical small bathroom beside the bunk area. Love the electric fireplace and the fact that it can warm the trailer pretty well without having to use the heater. We do have the dual A/C units on this one and they are awesome! Way better than other units on significantly more expensive RV's , we know this from personal experience. I believe they could get it as cold as you could want it. Went camping when it was 111 degrees they kept inside temp at 72. I know you can spend a lot more but for us this unit was really great and fit all our needs. Show less

Don’t buy a Venture Rv (KZ Brand trailer)! Spent $65,000 on a Sporttrek, and it’s the quality of my child’s fisher price toys. Horrible customer service, they don’t warranty or stand behind their products. They installed a window incorrectly in my master bedroom, causing water to seep into the Rv over time going unnoticed since it was hidden. They’ve told me to kick rocks and too bad so sad. Don’t make the same mistake I did. Give any other company your money. Show less

This is a great mid-sized camper. No, it does not have a slide, but we traveled with two adults and two 50lb dogs and had plenty of room. The double axil and steel stabilizer bars ensure an easy tow with very minimal sway. I rated the Overall Quality a four because it's a used 2017 camper with a few dings here and there, but we have replaced a lot via the dealer in Kings Mt. NC and by us. It comes with an electrical hookup that converts it from campsite hookup amp to household hookup amp. This allows us to have lights when it's parked plus, we can turn on the refrigerator/freezer and day before we leave on a trip so it will be ready for food on the day of the trip. The only you can't run on house amp is the A/C. Show less

Livability the camper is perfect. I travel for work state to state, and it had been a breath of fresh air. However overall quality of the RV has been hell. I was giving a one-year warranty and when i call in for service no one ever calls back nor help. The summertime my ac unit went out. I call the local dealer for assist and no help. Out of pocket I paid 1500 just to fix the AC unit. When I purchase my camper in March of 2024 I was not told or educated on the horrible service I would get with the warranty. Now my refrigerator unit went out. The lights are on, but the unit is not getting cold. I called yet again to make a service appointment left voicemail and no call back or return any of the calls. Why purchase the extra warranty when they don't help you with the original warranty. Show less

We bought this unit new in 2018. We were impressed with the Murphy bed, outdoor kitchen and large bathroom. The quality seemed ok for the low price. I spent my career in construction and hvac service so the couple of small issues that I saw I knew I could resolve without getting the dealer or manufacturer involved. Little did I realize six years later how poorly thought out the build quality of these units were. I have a hard time believing that these units were actually built to leak from underneath the frame. The entire width and about 24” inches in of the rear of the unit’s plywood floor was completely rotted out. As I got into taking out the rotten wood I saw that these units are designed to leak water when ever it was towed in the rain. This went on with no obvious signs of water intrusion for six years until one day i put my hand down on the floor of the outdoor kitchen and it pushed through the plywood. I am having to tear out the outdoor kitchen, the bath vanity and water heater in order to replace all the water damage. Fortunately I have the ability to do the work myself so I’m lucky there but I would never recommend Sonic or any Venture product again. I have also removed all Venture/Sonic badging. My wife and I have enjoyed many camping adventures in this unit so when I’m done with reno we’ll be back out in our new, water resistant/proof, no name travel trailer. Show less

My 2022 Venture Sonic Lite SL 169 VRK is a dream rv, I can’t say enough about all the features, craftsmen ship, and overall quality. The only issue I have and it’s a relatively large one and it’s the factory installation of the front automotive star gazing window. The window was just slapped in without any due care and attention resulting in it being crooked and susceptible to leaks. This isn’t just my Sonic, it’s all Sonics with the front window and how these units passed factory inspections is beyond me. The frustration I have is it not being on warranty. If your looking to purchase Sonic with a front window then inspect it and have it fixed before sighing on the dotted line. Show less

Great RV! Had no major issues with it. Routine maintenance is all that is needed. Great brand! We enjoy how much storage space there is throughout the camper. Overall great RV. Only complaint is we wish the speakers on the outside would be closer to the door. Show less

Purchased new Sonic X 2021 tt. Great floor plan and can sleep 8. Had several warranty claims that were paid no issues with manufacturers warranty. Replaced schwintec slide out and our axels. After all the bugs worked out we have a great camper that we really enjoy. Our trailer has a complicated solar package that works great. It has the Go Power 2000 IC withe 4 100 w panels. You will need someone to teach you how to program the system or watch videos put out by go power. They have a 800 phone number you can call. They are great help and will walk you through set up and answer any questions. Show less