Heartland reviews

The rv is what you make of it, how you live, and the maintenance upkeep. It is fun to stay in for holidays and you have great memories. Gone to many places and had so much fun! Have own washer and dryer hookup as well! Show less

Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to say. They kept putting it back on the repair shop. If their product was made properly, it would not need to be in the shop. Very nice RV, Sad Heartland does not stand behind their product. No compensation for the 10 months of time lost, loss of depreciation, missed family vacations, etc. They just do not care. They lost a customer and will not recommend. Show less

Bought in Dec 2022. A bit disappointed in some of the workmanship. Found my water lines to my shower and outside shower are reversed. Cold is hot, hot is cold. Did not enjoy finding this out when taking a shower. Drawers in kitchen won't stay shut because the slider. Dealership suggested I just push on harder. One outlet to plug into over couch, why not one at the other end. When pulling the cord, the bottom of my cabinets pulls down because no one put extra finishing nails to keep from happening. I live in my camper and to take to dealer to correct would mean moving . Not a totally satisfied customer but then again understand this is run through an assembly line. As far as overall 3.5. Only pro, the size of bathroom. I would rethink the sliding door. You can easily get stuck in shower. Show less

I’ve owned my SLE25 for 5 years now since new and haven’t had a single issue. It’s quiet on the inside from outside noises like rain or loud campground. It tows wonderfully, my wife who doesn’t like towing our boat doesn’t have any concerns towing the RV. The power awning is such a nice feature to enjoy the outdoors out of the sun and rain. We could t have chosen a better unit. The only complaint would be the mattress that came with trailer. It’s fine for a couple nights but if you’re planning a longer stay, you’ll be happier with a more comfortable bed. Luckily it is a standard size mattress and was easy to replace. Show less

We bought this toy hauler new in 2014 after doing homework on every toy hauler we could find. 2 adults 3 boys 2 Doberman 2 Indian motorcycles 1 F-350 diesel This trailer has been fantastic for 9 years and is still fantastic. When loaded for a beach trip, we are over 20,000 lbs and you don’t know it’s back there. We did have a small issue in September, 2021 when we were having the trailer Winterized and washed at General RV. They were on the roof and noticed a soft spot near the front A/C unit. As it turned out, that unit was installed incorrectly from Heartland in 2014. They stapled through the roof in the wrong direction and water got in and rotted the roof through the years. General RV in Canton, Ohio took the time and pictures and sent everything to Heartland. Heartland agreed that this was 100% their mistake. After 9 years (obviously outside of any warranty coverage), Heartland told us if we would pull the trailer to their facility in Indiana, they would completely tear off the old roof and install a new roof. Obviously, that is what we did and we currently have a 2014 trailer and a 2 year old roof. Our next trailer will be a Heartland. Show less

Biggest waste of money ever! What a piece of crap.... lousy warranty, poor customer service. Issues with the toilet plumbing in both bathrooms. Rear bed goes up and sometimes doesn't. Dealer is always "backed up," see you in 6 to 8 weeks. Shody workmanship on the enterior. Loose the freaking nail gun or atleast use a little liquid nail BEFORE nailing everything. The KANTLEAK system, only leaks. The factory sent me two more and they are crap! BEWARE STAY AWAY FROM HEARTLAND AND LAMESA RV!! Show less

This travel trailer is a total train wreck. It's packed with safety hazards, lousy workmanship, and a complete lack of care. Look somewhere else for a travel trailer that'll actually give you a fun and safe experience. The upper seal on the slide-out room was a disaster. They didn't even cut it right to fit the groove, and instead just slapped on some caulk that failed right away, leaving only one seal to keep the inside protected after it ripped off on the second or third time extending the slide. The oven (all electric, no propane for 2023) was a joke. They didn't bother wiring it up AT ALL, the live wires were just hanging out, exposed behind the oven. Plus, there wasn't even an outlet for the oven, so I had to buy and install one myself. I had to replace and diagnose four other outlets because of a ground fault, which made this trailer a total safety hazard. The shower handle box was so badly caulked that it popped out of the wall on the first drive. And speaking of the shower, it turned into a waterfall, dumping water all over the bathroom floor. Had to re-caulk that thing, too. The slide-out room was crooked and needed a height adjustment to fix the decals not lining up with the ones on the body of the trailer. The water heater started leaking water, so I had to get that fixed as well. On the first drive, the blinds and valence ripped out of the roof and covered everything with drywall dust. Both left and right sink drains needed fixing because they leaked water and damaged the particle board in the cabinet. Even the fire alarm battery was put in wrong, so I had to fix that, too. The fridge was also installed crooked. Just one more thing to add to this list of disasters in this travel trailer. Credit where credit's due (I guess), the interior does look good and I like the floorplan, but Heartland HAS to know better than letting this off the factory floor. It's appalling. Show less

This is our second heartland trailer. Would never buy another. Bought trailer new in 2021 (After dealership fixed for 2 hours what we could see) late season. Opened trailer up May 2022 with many issues. Trim coming off,stables coming through floor,windows popping out,doors not closing,hinges missing screws and many more. The big one at the moment is our furnace. At first too much heat coming through bathroom vent so hot it burned a foot and melted the register. Looked at furnace and ductwork was back from the heat. The fix from service was to run a duct to the outside of the trailer. Service kept coming back then eventually season was done. New season new problems. We now have a furnace that just stops running so no heat. Heartland response sorry your warranty has expired Show less

Sooo Frustrating that they put this Giant Super Heavy 12’ super slide in an insufficiently made unit. There have been multiple reports of slide trouble. Several where the actual slide rails have broken, mine where the slide wall broke that holds up the slide, and still others where the slide peels up the flooring when operated. Do Not buy this model. Show less