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Jayco Redhawk reviews

3.9 (54 reviews)
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Liveability
4.0
Overall quality
3.6
Floorplan
4.4
Driving/towing
4.1
Factory warranty
3.4

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54 ratings and reviews

Voted most helpful review

Leonard

Arizona, USA

Reviewed on January 18, 2024

RV reviewed 2022 Jayco Redhawk 29XK view listing

2.0
My motorhome has been having issues since it was new. It’s been down over 4 months waiting on approval and parts from Jayco. The door hasn’t been right since I bought the motorhome in August 2022. This problem has been worked on multiple times but never fixed. About 3 months after I purchased... read more
My motorhome has been having issues since it was new. It’s been down over 4 months waiting on approval and parts from Jayco. The door hasn’t been right since I bought the motorhome in August 2022. This problem has been worked on multiple times but never fixed. About 3 months after I purchased to motorhome, Affinity notified me that there was a crack in the cab over. I’m a little concerned that there is structural damage in the door area that wasn’t addressed when the crack was repaired. They knew about the damage when they sold me the motorhome but failed to mention it. The issues, besides the door are: Leveling system doesn’t work Cameras, backup and sides do not work. CO alarm goes off intermittently when operating generator Wall paper in bathroom coming off Tiles in bedroom loose When I fill the fresh water tank and start driving, the water siphons out. The center burner on the stove fails to light from the striker intermittently. The results of which are a flash of fire under the stove top when the propane ignites. The intermittent issues never seem to occur when checked by the technician. So, nothing is done. The procedure for getting a motorhome repaired is very time consuming and frustrating both for the customer and the dealership. Step 1 Make an appointment to drop off the motorhome. Stem 2 from 1 to 2 weeks after drop off to have a technician diagnose the problem Stem 3 take pictures and submit warranty claim Step 4 Jayco takes 1 to 2 weeks to review the claim and notify the dealership Step 5 order parts or repeat step 4 if Jayco needs more information. Step 6 parts are shipped Step 7 parts are received takes a week or more Repair is now 4-6 weeks in and actual repair is just starting. Probably takes another week to assign a technician and start repair. I took my motorhome in on October 17,2023. I picked my (not repaired) motorhome up on two different occasions because I had plans and reservations. I took it in last week because Jayco needed more pictures. The dealership told me to take it home as they have no idea when they’ll get parts and actually repair it. My motorhome is just over 16 months old with about 6500 miles and has been in the shop 3 times as much as it’s been on the road. I was told that I have 2 year bumper to bumper warranty. I’m over 2/3 into that warranty and still waiting to have day 1 issues taken care of.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Joshua Workman

Reviewed on August 20, 2023

RV reviewed 2021 Jayco Redhawk 31F view listing

5.0
Jayco is hands down the best brand. My Redhawk 31F did great powering through the mountains to Yellowstone even pulling our minivan. I love how many people it can hold, upto 10 people, which is great for 2 families.... read more
Jayco is hands down the best brand. My Redhawk 31F did great powering through the mountains to Yellowstone even pulling our minivan. I love how many people it can hold, upto 10 people, which is great for 2 families.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

STEVEN JUKES

Reviewed on May 29, 2023

RV reviewed 2017 Jayco Redhawk Usual floorplan view listing

4.2
Overall we thoroughly enjoy our motorhome. However I think jayco could put alittle more quality on the inside of the motorhome. We have had closet and cupboards with the center piece fall out. They are held in place with silicone. the corner moldings needs to be stapled back in place. The screws in the fl... read more
Overall we thoroughly enjoy our motorhome. However I think jayco could put alittle more quality on the inside of the motorhome. We have had closet and cupboards with the center piece fall out. They are held in place with silicone. the corner moldings needs to be stapled back in place. The screws in the floor have come up and gone through the vinyl flooring. Jayco needs to spend alittle more quality on the inside even you you have to raise the price.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

ROBERT

Reviewed on April 14, 2023

RV reviewed 2022 Jayco Redhawk 24B view listing

1.6
We purchased a 2023 (was not listed as a review option) Jayco Redhawk 24b on March 2nd of 2023. We also had a leveling system installed, purchased the extended warranty and a dolly for car towing. As of this review, April 14, we have been unable to use it. The slide-out is not flush when closed, the roof i... read more
We purchased a 2023 (was not listed as a review option) Jayco Redhawk 24b on March 2nd of 2023. We also had a leveling system installed, purchased the extended warranty and a dolly for car towing. As of this review, April 14, we have been unable to use it. The slide-out is not flush when closed, the roof is being replaced and the electricity in the back bedroom of the slide out does not work. We've had to rent a cabin for one of our trips as we can't even use the RV we've spent so much on. Our dealership had been great to work with, but not Jayco. They did not seem concerned that we have a brand new RV that we can't use!!! We have a two week family vacation coming up as well and no idea when the repairs will be completed. I would not recommend purchasing a Jayco RV at this time because of this
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Andy Nelms

Louisiana

Reviewed on October 9, 2022

RV reviewed 2022 Jayco Redhawk 31F view listing

5.0
Let me start by saying i do not work for a dealership or an RV manufacture. i am a consumer. i do choose to look on the positive side of things, but nothing is perfect. We have purchased 4 RV's since starting camping. We had 2 bumper pulls and 2 class C motorhomes. For the money i don't think you can beat a C... read more
Let me start by saying i do not work for a dealership or an RV manufacture. i am a consumer. i do choose to look on the positive side of things, but nothing is perfect. We have purchased 4 RV's since starting camping. We had 2 bumper pulls and 2 class C motorhomes. For the money i don't think you can beat a Class C. They are not cheap by any means, but they give you the most bang for your buck. We purchased other brands than Jayco but have found that Jayco is the best. I am biased to Jayco because I have had a great experience with them. No matter what RV you get they are all expensive. With that said this is my honest review of our new motorhome. As soon as we got the motorhome we drove it home and loaded it up and drove it 600 miles, mostly at night. This is our second Jayco Class C Motorhome. We had a 2019 Redhawk 25R. The 2022 is lightyears better than the 2019. The new chassis and motor combination make the motorhome so much better to drive. You get minimal push/pull from semis passing by. the old coach you were fighting it to stay in your lane. Not anymore. It feels more like a big SUV now. The new motor has great torque/power that allow you to climb hills so much better. The old motor struggled climbing up hill but not the new motor. You will get some slow down but it is minimal. i am not able to drive the speed limit and get decent gas mileage. It is a real joy to drive. We have already booked 5 trips for the next year to see different campgrounds. The front seats are very comfortable. The motorhome is great. Don't be fooled when they tell you that the Redhawk is an entry level coach. We found that the 2022 has all the features that we need. Side cameras are not standard on the coach, there is a charging station, ambient lighting, we love the color scheme as it is the farmhouse. The couch and dining seating are very comfortable. My youngest loves the bunches. The bunches will fit an adult very easily. The queen bed is big enough for 2 adults to sleep comfortably. The mattress is al little hard for us so we will be buying a topper. Dual air conditioners in our coach. There are well worth the investment. Plenty of storage on the inside and out The shower is great. It has glass doors that close very tight and a latch to keep them closed while traveling. We found the fit and finish to be top notch. The apple/android car play is great. We crank of the tunes and sing/dance with smiles on everyone's face. The lever is also different on the new coach. It has a big handle to open and close the door. I have found it is the little things that make the big difference. Don't get fooled by a motorhome that has a lot of fancy items to coverup the craftsman ship/design. The TV is not in optimal position but it is usable. The TV is an afterthought in muy opinion. While you are doing your walk thru ask the tech what general maintenance needs to be done to the coach. I have found doing a general inspection of the coach where it is caulked and recaulking is necessary, all the rubber seals on the slide need to be sprayed to keep from drying out. Change the oil in the generator and motor and I think you are good to go. Make sure when you purchase your motorhome you are realistic about what you are getting. No motorhome is perfect by any means because we are all human, but we have found Jayco to be top of the line. you have to expect some things to rattle lose/or crack when you are driving a house on wheels 70 miles per hour down the highway. Just keep an eye on things and you will not be surprised. We had a awesome dealership/salesperson which makes all the difference. If you are in the market to buy a motorhome go see Justin at Great American RV in Breaux Bridge, Louisiana. He was excellent. The entire staff at the dealership was great/ We went to 4 other dealerships before buying from Justin. We knew our position, budget and were honest about our expectations. We told them up front all our expectations and Justin worked to get us where we needed to be without breaking the bank. Everybody has to make a profit in order to stay in business. Know your budget and be truthful where you want to be. It is a big investment, but you will save money on vacation by having a house on wheels. Expect to sue your RV at least once a month to get your money's worth out of your investment. No motorhome is prefect. You can always find a couple of things you dislike or want to change, but No matter what you are buying do your research and see what fits you best. It is a big investment but it is well worth it. You can make so many memories with your family that they will never forget. Time is precious. Make memories with your family! There are a couple of things we will change/add. We will add auto leveling and we will change the blinds to the roll up/black out kind. IN my opinion it is a given that you need to add a new mattress or a topper to every mattress in an RV. But i also have bought a base model on all my purchases.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Cindy F

Maryland

Reviewed on July 31, 2022

RV reviewed 2022 Jayco Redhawk 24B view listing

2.6
Picked up unit, took home, slide didn’t work. Took in to dealer, parts had to be ordered because tracks were chewed up. We have used 5 times since we picked it up in January each time the slide is an issue and we have had it to the dealer to sync the motors. The right side camera hasn’t worked sin... read more
Picked up unit, took home, slide didn’t work. Took in to dealer, parts had to be ordered because tracks were chewed up. We have used 5 times since we picked it up in January each time the slide is an issue and we have had it to the dealer to sync the motors. The right side camera hasn’t worked since our 1st trip, the power tower broke the first time we used it. We hard a water issue under kitchen sink and the cabinet had to be disassembled to get to the water supply which was never properly screwed together. We have a window by the dinette the wind catches it while driving opening it about 1/4 in. We have added additional drawer latches to try to keep the drawer closed, no luck so now we are using a bungee cord. Now the wiring for the hot water heater over heated and melted so no hot water. The dealer can’t get us in for weeks and then parts will have to be ordered then we may get the service. Warranty is a joke and the dealers has horrible customer service. Not a Happy Camper 🙁🙁🙁
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Beverly

South Carolina

Reviewed on June 7, 2022

RV reviewed 2021 Jayco Redhawk 25R view listing

4.8
This is the best driving RV we've ever owned (8 previous) - very comfortable ride. The interior is easy to maneuver around with nice fixtures and appliances and many lights available for different sitting areas. The bathroom is a little small, but this is normal in many Class C's. The large HDTV is definit... read more
This is the best driving RV we've ever owned (8 previous) - very comfortable ride. The interior is easy to maneuver around with nice fixtures and appliances and many lights available for different sitting areas. The bathroom is a little small, but this is normal in many Class C's. The large HDTV is definitely a PLUS and is much appreciated when there are ballgames to watch on the road. The Audio/Navigation system is wonderful and is perfect for playing music throughout the RV as well as outdoors - and it links to Apple Carplay. The awning is really easy and is lighted. The outdoor kitchen is amazing and is absolutely perfect for cooking full breakfast and/or tailgating especially with the refrigerator and sink.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

J Woodley

Texas

Reviewed on May 29, 2022

RV reviewed 2021 Jayco Redhawk 27N view listing

2.4
Plumbing is awful. Have had continual issues. Water explodes from bathroom sink if I shower with the gray tank valve closed. Shower was draining slowly so used recommended tank treatment then flushed with 1.5 gal of water. This backed up in to toilet which now won't drain despite both outside valves being o... read more
Plumbing is awful. Have had continual issues. Water explodes from bathroom sink if I shower with the gray tank valve closed. Shower was draining slowly so used recommended tank treatment then flushed with 1.5 gal of water. This backed up in to toilet which now won't drain despite both outside valves being open. Save yourself the hassle and don't buy Jayco!!
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
3.0
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Voted most helpful review

Mark

Oregon

Reviewed on March 9, 2022

RV reviewed 2018 Jayco Redhawk 22J view listing

3.4
Good rig not so good support. Ask Jayco tech about connecting cables to house battery. Instead of admitting he didn’t know or getting the information from someone who did know he told me that the double cable always goes to ground. Following his instructions I blew the reverse polarity fuses. Learned... read more
Good rig not so good support. Ask Jayco tech about connecting cables to house battery. Instead of admitting he didn’t know or getting the information from someone who did know he told me that the double cable always goes to ground. Following his instructions I blew the reverse polarity fuses. Learned that the double cable always goes to positive not negative. Jayco uses all unmarked black wires, a very bad choice.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Tammy Roach

Kentucky

Reviewed on February 12, 2022

RV reviewed 2019 Jayco Redhawk 24B view listing

5.0
This RV is an amazing floor plan - small enough for just a couple for a cross country trip or big enough to accommodate family/friends for a weekend getaway. They Jayco JRIDE makes the ride seem so smooth. It is super easy to park in a grocery parking lot to run in and get your supplies. I can't sa... read more
This RV is an amazing floor plan - small enough for just a couple for a cross country trip or big enough to accommodate family/friends for a weekend getaway. They Jayco JRIDE makes the ride seem so smooth. It is super easy to park in a grocery parking lot to run in and get your supplies. I can't say enough good things about the durability, floor plan and quality of this unit, We looked a long time to find the perfect RV and as soon as we walked in to this one, we knew it was IT.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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