Highland Ridge RV reviews

Very good company. Support and warranty are the best. Floor plan is spacious and quality construction is evident. I have owned other RV's and this unit is right up there with the best. Since I live close to the factory I took it back there for replacement of a Fantastic fan replacement. They replaced it as well as a couple of other small items I wasn't even aware of that needed attention. All under warranty. No hassle.

I've enjoyed the RV, it's very spacious and comfortable even through winter. Great for families with children, bunk beds are a great plus for having guests stay . The open living quarters are comfortable and the hideaway tv gives lots of kitchen counter space. Loved using the fireplace in the cooler nights. The outdoor kitchen is another plus for extra space.

Cheaply put together - trim is falling off - converter quit after two years-pullout spice rack fell apart -recliners are poor quality-airconditioner had to be replaced - problems with the electrical - and its not "lite".

There is a lot to like about a Mesa Ridge 212FB. First trip (3 weeks, with and without full hook ups) exposed some issues. 1. Somewhat insensitive digital thermo controls both heat and A/C. With call for heat blower starts (noisy) and burner cycles on/off while blower runs continuously (ridiculously long battery killing cycle). Two weeks into the trip the heater died completely with no user serviceable options. 2. Fresh water loss, fill tank, drive 200 miles, no water! Found later there is a vent tube flaw dealer is aware of, water goes out vent tube. 3. No provision for gravity fill of fresh water tank (really, no kidding!), only option is pressurized hose fill. Between 1, 2, & 3 the trip had to be cut short. Dealer has 5 week service backlog so trailer is out of service until repaired.

Well, just got this about a month ago and so far so bad........... have about a dozen deficiencies so far which the dealership will address but for 42,638 dollars taxes in you should have very few problems out of the gate. The prices have sky rocketed but the quality has gotten even worse than it's already been. Should have known better than to have purchased during this pandemic fueled out of control pricing but I did love the floor plan and it got me. Can't even use the shower, it leaks so bad the couch is held down by 4, 1 inch wood screws ( 2 on each side) that have pulled completely out when folding the couch back in place, the window above the slide couch doesn't lock in any way shape or form, and I have screws totally missing the foam gaskets around the slide that go directly into the siding with nothing to protect them in the rain, which we get a TON of here on the west coast. That's just a couple of the many issues. Not sure I would recommend this particular unit and if I could I would ask for my money back but unfortunately that's not an option.

I would never buy anything else in my life from Jayco. The unit came with warrantable issues and I have been for a month trying to sort out how to fix it and never got an answer. Their network is pathetic. I live near Toronto and they send me to dealers that don't even work with Jayco anymore. The closest place is 45 minutes away but they are booking service calls in 8 months (I need my problem resoved now). The other places they offer are two hours away or more. Toronto is an 8 million people city and a capital for campers... So I cannot imaginge what it would be in other more remote places. Hell! It has been Hell! Never again!

awesome in all weather conditions we were in temps as low as 15 degrees homey . this unit has all you need to be self contained while traveling . you stay and do laundry you do not have to got to a laundry facilitie !

Bought my RV new in 2018. Overall living is nice and comfortable. The quality of the RV is built poor. First was the slide. Been repaired 3 times. Still hangs up and will not come in right. Now the floor is sagging everywhere. Been told it is structural damage. My opinion is stay away from open range

We made a great purchase, we’ve enjoyed every minute spent with this camper. We always get great compliments about this camper never a bad moment. I would purchase this camper again in a heartbeat. We enjoy outdoor living so we couldn’t ask for anything more except more time to travel and enjoy our camper

Bought this as we thought it was a well built Fifth wheel with a good floor plan. Have had issues with the living room slide since we bought. The Dealer had no idea how to repair a unit with the cable drive system, even though the dealer was a certified Open Range dealer and repair shop. In fact, they made the problem worse. I have contacted Highland Ridge and BAL, the company that manufactures the slide system to no avail. I am sincerely disappointed in Highland Ridge and Jayco. Getting parts for the slide system is horrible. Currently the unit is with a private repair company that is trying to fabricate a repair for the unit. He states the system has a terrible design flaw with the slide being too heavy for the cable system. The only advice I can give is to stay away from Highland Ridge Open Range units with the BAL slide system. We bought this unit for our retirement and it is a shame we have missed camping trips due to this issue. I had always heard that Jayco stands behind their products, but this has not been the case for us. Jayco bought out and has manufactured Highland Ridge Open Range units since 2014.