Keystone reviews

Bought this RV back in January of 23 it's been back to the shop four times before April just sitting in my yard you name it it could go wrong with it I swear to God when they build these it's take your middle schooler to work day and let them build an RV I will never buy a keystone again paid 57,000 for this still have not went camping Show less

Prior to owning this trailer we had a 2013 Keystone Hideout 27', which we had ZERO problems with. It was an incredible trailer, which is why I wanted another Keystone when we decided to upgrade. Since owning this trailer, we have had nothing but problems with it. Here is the list of items we have already had to replace on our 2 year old trailer: - Water pump (quit on our first trip) - Furnace (quit on our first trip) - Trailer Jack (quit after our first summer - 10 trips) - Kitchen faucet (started leaking at the start of our 3rd summer) The layout is terrible too. Good luck trying to make the queen size bed, because the basement storage extends so far out you can only reach to head of the bed if you have 8' arms. There is minimal storage inside the trailer as well. The bunkroom is the only redeeming factor of this turd of a trailer. Do not buy one. Look for models made prior to 2019. Show less

Two days prior to walkthrough, the front slideout bracket broke. Turning on the lights tripped the breaker. Main bedroom slideout completely broke, cocked to one side, leaving the slideout sideways in the unit. Backwards wiring to the bonus room and both awnings. Grey and black tanks are labeled backwards, found that out the hard way. Check valve broke, so when hooked up to the campground water supply, the water filled the freshwater holding tank, causing the front half of the underbelly to fill with water. Closet doors put on backwards, so they came off the track. We have literally been in this RV for 12 days. Unbelievably bad quality. Show less

This RV is easy to live in. Roomy Floorplan. Large size refrigerator, easily holds a week's worth of groceries. Large shower, and lots of storage for supplies. We spent 4 months in this camper for 3 winters and never felt claustrophobic. Show less

We've enjoyed our Passport no problems it towed great , We got so many extras when we bought it ....We thought the prievous owner never used it, down to dishes . We've not had the issoes that I've read on the other reviews maybe because it's a 2012 unit and not a newer one. We love ours . Show less

My wife and I are regretting our purchase of a new 2022 Montana. last year It is a beautiful RV having lots of nice features, but we've had many problems with it. I'll numerate them below 1) The floor of the dining slideout is coming detached. This has destroyed the living room floor. Is being repaired under warranty. 2) The floor in the bedroom slide was destroyed because the bed left the rollers. The slideout's timing is perfect, but the bed is coming detached from the slideout wall. This caused a ~35 inch tear in the vinyl floor. Don't yet know if it will be covered 3) The Norcold 2118 is a beautiful fridge with a grossly undersized cooling unit. In 100 degree weather the freezer would be 20 and the fridge would be 50. I upgraded the cooling unit to one made by JC Refrigeration. This works exceptionally well and I highly recommend JC Refrigeration. 4) The trailer's brakes were very lame. They were exceptionally weak when we took possession. The dealer told us to burnish them (ride the brakes some) which we did. This helped a little, but not nearly enough. I upgraded to Dexter disc brakes. 3) and 4) cost me several 1000 dollars. 5) The day night shades are beautiful. However, they are failure prone. There is a tiny plastic part that connects the blind to the spring. This plastic part is too weak and prone to breakage. We've broken 4 so far. When this happens the blind can't be rolled up. 6) We've had lots of other little problems such as loose moldings, leaking water lines in bathroom, range door problems and the range grate sags in the middle making it impossible to level 7) Recliner heaters don't work 8) TV volume that fails to work. Nearly every time we turn on the TV we must go to settings and restore defaults to get volume to work. 9) Poorly mounted closet rod that couldn't hold much of anything. It had a middle brace that was screwed into very thin paneling. This was not mounted into a stud making the brace useless. 10) lots and lots of minor issues Keystone's knee jerk reaction is to blame everything on the customer making everything a challenge. When we took possession and brought in the slide outs for the first time a tear was made in the vinyl. We were faulted for not sweeping. It was caused by a BB sized pebble. This same thing happened to one of their techs later when he failed to sweep. Show less

I bought a BRAND NEW keystone hideout less than six months ago and ours already falling apart. Contacted the sales people who did a walk-through and come to find out keystones refusing their warranty, even though it says clearly on the vehicle three-year warranty. It’s not working the toilets broke the ceiling is leaking and the awning is broke. I paid over $25,000 for this thing brand new and it’s a piece of crap. Come to find out Keystone doesn’t care about their customers or their business. No wonder they’re going out of business. Show less

We love our floor plan pulls weight. But the quality control at the factory must be non existent because I've had to fix so many things that should have been caught before it left the factory along with using sub standard materials. Door latches not lining up screws left out all together. And don't think Caming or the good Sam's extended warranty is going to do anything. The Google Sam's extended warranty is a big rip off. I though Keystone Montana was was a upgrade from most campers boy did they prove me wrong. Don't buy a Keystone and don't buy from camping world Show less

We have had a ton of troubles with this 5th wheel. The first thing we had go wrong was the fridge only worked on LP, not shore power. Parked it at our summer time lot and plugged it in and assumed it was working. We showed up the next weekend with rotten food in the freezer and fridge. Next the auto level didn't work. Bretz RV in billings tried to fix both problems but failed. We had to pay a repair man to fix them. Next the blinds are crap. Have 3 of them not working. Pure garbage. The shelves in the pantry are coming apart. The vent in the second bathroom does not open. Fan works but does no good when the vent doesn't open. The control panel is garbage too. Who ever decided to put those kinds in an RV is an idiot. The trim on the wheel wells is all coming apart. Screws are missing from the first trip back to get it worked on. Bottom line dont buy a keystone. JUNK.... Show less