Genesis Supreme reviews

This trailer should have NEVER left the factory in the condition it’s in!! The CEO of Genesis Supreme, Pablo touts “Quality and customer service “ on their web site, but this trailer has zero quality and this customer ain’t satisfied!! From the get go the shower leaked like a sieve, the bathroom sink leaked, the kitchen faucet leaked, the furnace doesn’t work (still doesn’t after being into the dealer 4 times), the cupboard doors and the drawers were warped and had to be replaced, the bed caved in while we were sleeping one night and my wife and I ended up in the cargo storage bay, it was made of 1X2 and staples!!! Now the roof material is coming off and Genesis just said contact the roof material manufacturer, and when I did and sent photos of the issue, they said Genesis cut the material too short so now it’s pulling away from the sides!!! Genesis still refuses to repair it!!! If you looking at a Genesis Supreme, don’t walk away, RUN AWAY!!! Pablo is full of crap!! The only thing he cares about is getting your money, and then you’re on your own!!!! Show less

We bought this RV in May of 2018, Genesis Supreme 33CK. This RV has been great, no problems from the start and still doing great. We've taken this from Montana to Arizona twice with many stops in between with our Honda Talon. We enjoyed this RV because it has alot of storage and its just been great. Its not the fanciest thing on the road but it perfect for my wife and I. We've been extremely happy with this purchase and didn't break the bank Show less

Where to start: Let's see the first year and the first time out the secured atv tires wore holes through the linoleum . Then the guts of the water faucet where defective and had to be replaced. All four vent covers rotted off. Next the Dometic refrigerator cooling system was bad, have to get it replaced.($3,475. the water heater will only half the time. Now the trailer heater stops blowing heat. The spark igniter on the stoves burners won't ignite. So we use a space heater for heat and a ice chest for a refrigerator. We have used this trailer maybe 10 times since we bought it in 2020.. Forgot all tires had to be replaced after 2 times they where blown out. Both of the propane tank hoses had to be replaced twice. All the paint on the under carriage is rusting and bare wires are hanging out the bottom of the frame. Show less

I work for a RV dealership in Service and I see all sorts of issues with RV’s. This one has been excellent and everything works perfect on it. It is nice and light so it is 1/2 ton towable which is hard to find in Toy Haulers. Overall great trailer! Show less

Had this 40GS toy hauler custom built in Perris, CA. (Manufacturer facility). Had a few issues on the shake out like most 5th wheel toy haulers experience. Had excellent customer service from Richardsons (Dealer) and Genesis manufacturer. Have put several thousand miles and unit is solid as the day we purchased. Highly recommend. Show less

Bought this new Genesis Toyhauler at Mike Thompson RV. As soon as we got it home we realized that the fuel station does not work. I told them right away and we proceeded on a short trip with it. Then we discovered that the Fender wells were not built and sealed properly which caused highway rainwater to flood inside. I fixed the damage and fixed the Fender wells at MY EXPENSE! All I asked them to do is replace that defective fuel module. They have been giving us the around for a month now! We are seniors and I am a Vietnam Veteran with service connected disabilities. I am shocked at the way my wife and I are being treated! They have certainly ruined the excitement we had of getting a new trailer to do some traveling. Show less

We have had nothing but problems from the beginning with the trailer including the dealership. The dealership is Country RV in Sparks Nevada. We bought this trailer in October 2019. We took it in for warranty a week after we had it because they did not hook up the TV and the electric jack did not work. They did fix that. We made one trip and water leaked in the bathroom we noticed on trip and it was the water line to the bathroom sink and fixed ourselves that was never attached. On second trip at the end of October the check trailer light came on in our truck. Upon arrival home we made immediate appointment to have the trailer looked at. We were told by Country RV dealership that the soonest they could get us in was February. When our appointment came they called us and said they were too backed up and put us off for another month. When that time came around they would not be able to look at it for another 2-3 months once it was there. Wanting to use our trailer we took it to private company to have the brakes looked at. It was the magnet that activates one of the brakes that was out. This cost us 1300.00 dollars to fix. Called the owner of Country RV with no response. So we thought everything was good and went on next trip thinking everything was fine, but not to be. The waterline from clean water tank was crimped so no water would flow which again we fixed ourselves and electrical outlets over sink have never worked. All the plastic overhead vents literally crumbled in your hands and we again fixed it ourselves. Again our electric jack does not work. So my friends I suggest do not buy a Genesis Supreme. I paid a lot of hard earned money for a lot of problems and no support. Show less

If you are looking for quality, reliability and customer support DO NOT buy a Genesis Supreme. I have owned my 2020 20CK for just over 8 months, of that time it has been at the dealership over 5 months of that time, it’s been back over 4 times. Genesis and the dealer, RV Country are useless and will not cover warrantied items tgg hi at were found during the pre deliver inspection. Heater doesn’t work, AC doesn’t work, power bed doesn’t work correct, bathroom mirror fell of the wall, brakes don’t work correctly, power connection fell off, leaks in the bathroom from the drain, batteries won’t hold a charge...in general they lack quality and workmanship...then don’t back their warranty. The said if I tow it to the factory, they will fix it. DONT BUY GENESIS SUPREME!!!! Show less

Great fifth wheel toy hauler.Genesis Supreme is a great local brand making top-notch trailers. Everything from interior layout and styling to exterior suspension and towing is unparalleled. Everything any camper would need plus flexible space everywhere. Show less

Interested in this toy hauler I’m in Hemet please contact me at my email would love to go see it if possible Monday after work we been searching for one for quite a while and we love the one we seen at your place thank you for your time Show less