Jayco reviews

I recommend the Jayco Melbourne 29D for those looking for a higher quality RV with nice features for traveling and camping. The RV also has a Jayco Melbourne 29D owners Club on facebook with over 120 members. This is nice for troubleshooting and general questions. Some models do not have a strong Facebook group support. The 29D is maneuverable compared to other Class C rvs, holds the road well, and has a smooth ride as it is not a massive "boxy" overly tall rv. It tows well with a jeep wrangler behind it. The layout is great for a couple or those with 1-2 kids. When the slides are closed you have access to almost all of the features of the rv with the exception of the undersink storage cabinet and drawers. The 29D is the previous body style before the Melbourne changed to a class C/B Sprinter ish style. Honesly the 29D is a great layout and great ride. Jayco made a decent product during and we have had very few issues with the RV. The most common negative trend with this rv is the leatherette seats don't hold up well and over time they need to be reupholstered. This is the case for the couch, dinette seats, and driver and passenger seats. However this can be overcome with a simple cover or reupholster. The spare table in the rv is great for creating additional workspace or dining space. Overall the rv is a great choice for anyone looking to have comfort while traveling or wants a dependable RV with limited maintenance compared to other styles. The fiberglass roof and body paint make maintenance a breeze compared to other methods of construction. Show less

Check out my first review. Update to my first review done on April 16, 2022. Now it is 2023 and new problems and same old camper. Found that the roof started leaking due to the solar panel was not sealed on one side from the factory causing roof to rot out. Had roof inspections each time when maintenance was performed by dealership and they did not even catch it. Called the factory but they would not return my calls so ask the dealership to help with this. No luck, the dealership wanted to give me a couple of hundred dollars off the price to fix a rotten roof but I declined cause they did not catch it in their inspections and the factory was at fault for poor workmanship and the factory said I should have caught it myself so I am responsible for paying. Stay away from Forest River. I am stuck with this junk and will not dare give it to someone else cause it would not be right. Show less

Live in Omaha. Bought new 2022 Alante 29S, from RV One (Tampa sight unseen) since local Jayco dealership wanted 20K$ more for exact same coach. First Class A I’ve owned. April 2022, flew Tampa. 1 hour walk through. Rock chips on front paint, dents in radiator pre-cooler (1300 miles on odo was told driven to RV One from manufacturer), couldn’t extend awning (another RV parked to close to passenger side but slide was out - later), hose underneath slide on inside (they fixed there), TV on inside on demo mode (later), fresh water tank heater thermo pads not attached (they fixed there), started coach, everything worked motorized wise, showed how radio/side/back up cams worked (later). Drove to hotel to leave for Omaha next day. Parked in hotel lot. Extended awning but it only retracted 3/4 way (enough to drive back following morning - they fixed). Drove back RV was all over road and every time shut coach off had to reset radio memory (later). En-route door was hard to open (later). Back in Omaha discovered RV out of alignment and rear fender well mud flap not correctly attached. Jayco customer service would not cover alignment “normal wear and tear” but would mud flap. RV One paid alignment. Should of been my first clue. May 2022. One weekend for shakedown. Problems. Called local Jayco could not get my coach service under warranty until Aug 2022. Jayco referred to 3rd party which got me July 6, 2022. In March 2023 3rd party said done. Reason I was told why it took so long was the 3rd party was waiting on Jayco to approve work before beginning the work and parts. TV’s (no cables from antenna to tv’s) from factory) radio (memory wire not connected-later), decal on outside kitchen (removed should not have been on the door), mudflap (no screws in front of wheel well), power outlet in kitchen (power was attached from factory), and it goes on and on. Home now but had to pay out of pocket $3200 up front to get my RV out of 3rd party shop (another Jayco story). Now backup/side cams not working. Called local Jayco dealership. Stated if I didn’t buy it from them they would not service it. Took back to 3rd party. Radio was bad (which controls cams). They didn’t say it but didn’t want to deal with Jayco and couldn’t do anymore without me contacted the radio manufacturer directly. June 2023. Called Jayco customer service and they got me in to local Jayco dealership but not until July 6, 2023 and my coach is still there as of September 6, 2023. My coach has 3200 miles on it and never has been used. Been the worst “investment”of my entire life. I will not go on as writing this gets me more PO’d. Show less

Watch out for Jayco! 1 week after my 2 year warranty expired I discovered that the large slide out had a significant sag in the roof. The unit comes with a 3-year structural warranty but Jayco won't stand behind their warranty. They told me slide outs are no considered "structural". There's nothing in the manual stating slide outs are excluded. Very disappointed after being a Forest River owner for over 10 years. I thought Jayco was a reputable manufacturer. From the owners manual: The term of this Limited Warranty is 3 years for substantial defects to any “Structure Components”. Structure Components means materials and/or workmanship directly attributable to Jayco relating to the lamination of the fiberglass sidewall assembly, the lamination of the rear wall assembly, the lamination of the fiberglass front wall (wrap) assembly, sidewall/end wall/front and rear wall frame assembly (wood and aluminum), roof frame assembly (wood and aluminum), and floor frame assembly (wood and aluminum). Show less

What I like about this Top-of-the-line Jayco Pinnacle is it's amazing 43.1 feet length. Very spacious with five slides, full master bedroom, bathroom, kitchen, and family room (55" big screen, six recliners, surround sound indoor/outdoor stereo, and electric fireplace). Also, the remote leveling, huge remote awnings for shade, equipped with solar power options, blackout shades. What I did not like was the fact we never really utilized the unit, towed it, and spent more than a couple days at a time. Show less

Great floor plan. Hitch is not user friendly. Craftsmanship and quality is sorry. The A/C system is not sufficient in the south. The stairs going into the trailer is a great idea and sorry quality. The pull down beds on each end is a great idea but again poor quality and framing materials. The tent material is good quality but poor craftsmanship. Same with windows, the water heater, and most everything on the RV including the frame. Great design POOR QUALITY. Show less

Stay away from Jayco. Purchased a new 2023 White Hawk in May 2023 and before dealership delivered it the unit already had a broken outdoor kitchen door. Then within a week it had major sewage sensor issues, weather stripping around main bedroom window was falling off, wood trim around electric fireplace fell on its own, there were staples sticking out of several walls inside the unit, and more. Dealership service department was useless and gave the run around and Jayco customer service was even worse. They kept passing the buck on each other. No one wanted to deal with any of the problems properly. Jayco wanted the unit taken back to dealership to diagnose properly even though the dealership sold the unit to me based on the agreement their "field team" would come out and service it on location as I was a widow with two young children and this was our temporary home until I found a permanent home to live in. Jayco was made aware of this yet they did not care. They said they can't make dealerships do anything even though it is their brand. It got to the point that I was so fed up I lost almost $20, 000 to return the unit to the dealership after only having it for 3 weeks.......who I may say was horrible to deal with after they got their sale as Jayco was when I addressed all the issues and problem I was having with the dealership service department. The dealership took total advantage of my situation and saw dollar signs in their eyes...disgusting money hungry people...can't mention the name of the dealership yet because they made me sign a paper saying I wouldn't post negative reviews about them....they obviously know what they did was so wrong and I do not know how they sleep at night knowing they are scamming people. Please just do your research about Jayco and particularly about RV dealerships in the Grimsby/Smithville area. Show less

Do not purchase a Jayco product. I bought my Jayco 27RBS in May of this year. I used it once. I discovered the large window in the bedroom leaked tremendously after every rain event. The water flowed in the trailer and ruined the walls, mattress, mattress topper, sheets, etc. I brought my trailer to the dealer on June 20. 2 month later jt is still not fixed. The dealer says Jayco has a new Warranty Company and they are slow at processing claims. I have called Jayco and can not even speak to the rep in my area handling my claim to find out when I can expect my trailer to be completed. This is completely unacceptable after spending $50K for this trailer. I have missed the 4th of July now Labor Day is a week away and another holiday weekend lost. DO NOT BUY a JAYCO unless you you RV sitting in a repair shop for months. Show less

We ordered this RV after we saw the functionality of the unit at a trade show. but with the one we ordered we wanted to be able to take it off the grid for camping and excursions. We love the floor plan and the accessibility and storage is outstanding. The pass through has lots of room to store your camping needs, and the outdoor griddle and fridge makes cooking a breeze. Inside the kitchen is roomy and when you extend the cutting board, it gives you plenty of room to cook and entertain. The theater seating was a selling point for us as the center arm rest folds out of the way and gives you room to fit 3 across the seat, and of course the oversize, tri-fold sofa can hold 3 people for sleeping in a pinch. In the Office/Spare room we removed the upper folding bunk and used this space mostly for work while we were camping, however we used the small tri-fold seating for an additional bed. in the loft area this is roomy and really quite large. The younger kids love this space and we added a pull curtain to ensure them some privacy. The Bathroom is plenty roomy and the shower is amazing and with Truma on-demand Hot water it is like visiting your own private spa. In the main bedroom we opted for the queen bed and enjoy the room, storage and comfort. The AC's keep the area cool on the 100 plus days, and even if you have a 30 amp service you can efficiently cool the RV using 2 of the A/C's without tripping the breaker. LED lighting through out the interior, and the residential fridge round out this very livable luxury unit. A Intercvac unit with dust pan helps ease the core of cleaning, Top it off with the Jaycommand app on your phone for control of EVERYTHING on the RV as well as Winguard 4G compatible router/antenna the and you have a one of a kind experience that you will enjoy for years to come. Towing this unit is a breeze and we love the Furrion Cameras to watch all the traffic, and really helps out with backing the unit. Show less