Thor Motor Coach Hurricane reviews

How can you build a $135,000.00 RV and have all these issues within first 18 months Delivered with missing lug nuts and center cap Kitchen cabinets obviously separating on slide out side Kitchen sink drain leaks on slide out Heater stopped working and all heat is forced to bed room only Electric water heater stopped working Front AC thermostat non op Driver side headlight assembly coming loose Passenger slide window extreme wind noise Turd grinder leaks and switch in restroom non op Co2 detector randomly goes off while driving I am surely forgetting something What a pos Is this normal. My previous purchase had no where close to these issues Don’t buy a Thor Motor Coach product Show less

Thor will not do anything about a factory defect. Our Hurricane motor coach got a soft spot on the floor near the stove. We had a Thor repair shop check it out. They discovered that the original factory drilled a hole in the drain line behind the outside TV when wiring it. Therefore it had been leaking without our knowledge whenever we emptied the sink full or washed clothes. No water ran into the inside floor. However the leak has ruined the floor on the slide out. A cost of $15,000.00 according to the repair shop. We contacted Thor customer service and explained the situation and they refused to do anything about it even though it was their original factory defect. Their warranty has expired so they do not care about customer service. I will never buy another Thor product and I would advise anyone else not to buy a Thor also. Show less

I am so disappointed in what was supposed to have been a quality motorcoach company. I purchased it new and immediately there were multiple evidences of poor workmanship. One deficit did not manifest until 14 months (12 month warranty)after purchase but was obviously a factory mistake and the company chose to rely on policy rather than integrity. This is a business practice I would expect in a Third World country but not in North America. Show less

This RV drives great, I bought and installed a steering stabilizer to help with lane drift and big truck passing. The great thing we like about the rv is the large wall slide out, because it gives more room to move about while inside. No smoking or pets have been done in it. No accidents or any major repairs, but the wire to to slide out had to be replaced and now it works fine. The only reason we are selling it is because we are not using it as much as we thought we would. It needs to move and not sit still. I do start and move it once a month , also I start and run the generator for about five minutes each month. The batteries are new and kept up with my own solar panel. Everything works as it should with no problems. Show less

The floor plan and outdoor entertainment area is perfect for families. Sleeps 6 without having to pull out a couch or breaking down the kitchen table. Storage is plentiful for long stays for both clothes and food. Show less

This a great vehicle. You can camp all year round. It has everything you could want an RV. I really can't find any fault with this RV. It is easy to use and very user friendly. It has been well taken care off with no leaks and plenty of room for at least 6 people or more. Show less

Save yourself an endless amount of grief. DO NOT buy anything made by Thor Motor Coach Industries. They produce junk and their customer service is non existent. Despite my dealer bending over backwards to try to fix the massive problems with this piece of junk he was unable to do so. It was because of the poor quality of the build. Unfortunately the Lemon law does not apply to Motorhomes in the state I live in or they definitely would have had to take this piece of junk back. I rate their quality 0 and Customer service non- existent. Show less

The purchase of this Hurricane by Thor Motor Coach was a nightmare. There were several major issues that were never fixed. 1. The jacks were a problem from the beginning. They never worked in Automatic except for 2 times. 2. The Coach leaked. One time it was so bad I couldn't even drive in it. There was so much water coming in I had to stop. 3. The slide became a problem shortly after the warranty expired. It never did work properly with any consistency after the warranty expired. 4. The "leather" seats started peeling after 3 years. 2 years after the warranty expired. 5. After only 3 years the skin of the exterior started fading. Within 4 years the outside of this Coach looked liked it was 20 years old. The way I understand our Coach was one of the 1st ones built for 2015. Evidently there was some problem with the Clearcoat process with the 1st roll of fiberglass used to make this piece of junk. Both my dealer and myself worked with Thor to try to get some satisfaction with these issues. Basically they just gave us the runaround. They wasted a bunch of our time and did nothing. One might ask why wasn't the dealer able to fix some of the issues. The dealer bent over backwards to try to fix the 1st 3 items listed. Even after the warranty expired they worked on it and didn't charge us for it. The dealer also spent a lot of time trying to get Thor to address the 4th and 5th items listed. I personally spent a fair amount of time trying to get the customer service department to do something to rectify the situation. It was a waste of time. Our dealer, God Bless him, tried to do what he could to fix the problems. The bottom line is that this Coach is a piece of junk. Very poorly manufactured by a company that just doesn't care about what kind of junk they sell. Thor's customer service is non existent. I've recently sold this piece of junk for a very large loss. When I replace it, nothing made by Thor will be considered. Show less

We have used our RV regularly and have loved all the adventures we have had! The layout of this model is perfect for a larger family. We have maxed out the sleeping capacity often and it has always felt roomy and comfortable. This camper has only ever needed the regular maintenance, it is durable! It is our home away from home!! Show less