With almost 4 years and 80,000 miles under its belt, My Travato has proven to be a life-changing experience for us. We have traveled all but a couple of different states in the US and made many great friends and memories. We had a couple of minor adjustments that needed to be made in the first month or two of ownership, and virtually no problems since then. The couple minor issues we HAVE had were handled quickly and without charge by Winnebago or its suppliers. I think I have invested $60.00 in "repairs and replacements" since purchase (a switch and an LP regulator). Winnebago has earned a loyal repeat customer with me. Show less

Would I buy it again? Mixed, but lean towards no! I’ve owned a Winnebago Travato since July 2023. Overall, it’s been a good van in terms of layout and concept, but ownership has come with more friction than I expected—especially once the warranty period ended. WHAT'S GOOD! The layout is excellent. It’s one of the best-designed van interiors out there, and the lithium battery system in place of a generator is a big win. Quiet, efficient, and well-suited for how many people actually use these vans. When things work, the Travato is comfortable, functional, and easy to live with. Early ownership experience: The first year to year-and-a-half involved several issues, which is fairly typical for RVs. Warranty work was handled by NIRV in Las Vegas and, to their credit, they typically did a solid job addressing problems that came up. That said, it was still a fair amount of downtime and coordination during what should be the “honeymoon” period. Manufacturer support (the real issue): Winnebago’s responsiveness has been very slow, and once the warranty expired, support became almost non-existent. Parts availability and clear guidance are a real problem. Requests often go unanswered or lead nowhere, and there’s very little ownership support once you’re out of warranty. Chassis / RAM dealer warning: Be aware that many RAM dealers are reluctant to perform warranty work on the vehicle side. Several dealers consider the van “altered” once Winnebago has done their conversion, which can lead to denied or delayed service even for legitimate chassis-related issues. This can be frustrating and time-consuming. **Important warning about windows / parts support: One major concern prospective buyers should know about: a factory-installed side window failed on my van after about three years. I discovered that both Winnebago and the window manufacturer no longer supply replacement parts for that window. The only manufacturer-supported solution is a full window replacement, which is extremely expensive—even though the window itself is otherwise fine and only small components failed. There is no clear interim safety guidance and no reasonable repair path using original parts. This is a serious planning and support failure, and something buyers should factor in, especially given the cost of the vehicle. Bottom line... the Travato is a well-designed van with a great layout and modern electrical system, but ownership requires patience and a tolerance for poor post-warranty support. If you’re comfortable handling issues yourself, navigating parts shortages, and advocating hard for service, it can still be a good rig. If you expect strong manufacturer backing long-term, be cautious and go in with eyes open. Show less

I bought this motorhome, my Mini Gem, in June 2020 at Motor Home Specialists in Alvarado Texas. My only other RV experience was a 3-week rental of a Winnebago Travato earlier in 2020. I have had many small problems and a couple of big problems with my Gemini (Mercedes Benz chassis) since purchase, but I love my motorhome, and am working with Thor to make my Gem everything I hoped it would be when I made the big investment as a 50 recent widow. I need to send out words of praise to Kayla Tee who monitors the Gemini/Compass Facebook group and steps in to offer assistance whenever she feels the group is not completely sufficient in their answers to other owners’ questions. And I especially need to praise Tristen Singleton who has helped me get reimbursement from Thor for defective batteries, other warranty problems that have happened during my travels, and given me some other important answers to questions that have vexed me as a newbie. He promptly answers emails and does research to try to address my issues. I did not feel this way about Thor until I made these two important connections, but as of this day, Kayla and Tristen have made my recent interactions with Thor a very “user friendly” experience, and they have my complete gratitude. I hope the executives at Thor read this review and give Kayla and Tristen big raises and lots of kudos for the goodwill they are generating for Thor by being excellent company representatives. Show less