Love our 2019 sporttrek 343vik purchased last summer but very disappointed with Venture / KZ RV with horrible dealer support on warranty items not being shipped to the dealer in a timely manner! Apparently dealers have a difficult time even getting ahold of anyone to check on replacement parts. Colerain RV has been trying to get a simple LED awning light strip from them for 5 weeks!!! That's ridiculous and unacceptable! Show less

Don’t buy a Venture Rv (KZ Brand trailer)! Spent $65,000 on a Sporttrek, and it’s the quality of my child’s fisher price toys. Horrible customer service, they don’t warranty or stand behind their products. They installed a window incorrectly in my master bedroom, causing water to seep into the Rv over time going unnoticed since it was hidden. They’ve told me to kick rocks and too bad so sad. Don’t make the same mistake I did. Give any other company your money. Show less

I have had my 2018 Venture RV Sporttrek 343VIK for almost a year now, and it has had one problem after the next. It has been in the shop about double the time I have camped in it. It seem for every 2 week I have used it, it spends at least a month getting warranty work done. Most of the time spent in the shop is waiting on parts, I would assume the reason for that is, is to waste time so I can't make more warranty claims, as the year warranty that comes with it is about to expire. The problems: 1. One of the slides floors was warped so bad the the table and chairs were all leaniong at about a 10 degree angle. 2. Water leaks, in a lot of places, places you could not see until it leaked though and soaked the carpets. 3. The AM/FM receiver is junk (Furrion) 4. Black water tank leaked; yes this was a very BAD thing 5. The light switches were wired wrong 6. The slides were all misaligned 7. The complete undercharge had to be replaced, due to the black water tank was cracked. 8. Some of the outlets didn't work 9. The LP outlet for the outside kitchen was not in the correct place, so you could NOT hook up the LP stove. Over all this thing has been nothing but a very big pain in the ***, I would not recommend a Venture RV to anyone, they are extremely expensive for what they are...JUNK. The good things (very few): 1. The floor plan is great! Yeap, that's about it. The workman ship, if you could call it tha,t is the worst I have ever seen, I would say in the car realm it is about a Yugo. DO NOT BUY! Show less

We bought a new 2020 Venture SportTrek mostly because we like the floor plan and the tow weight was within the range we were looking. We didn’t cheap out, and had electric jacks installed as well as the rear camera and this seemed to be ok quality. Our first trip out I noticed that the drain plug/plunger in the bathroom would not sit up and allow drainage. I had other warranty work (an awning that you could actually see light through in one spot) and asked the dealer (United RV Fort Worth) to check it out. They did and reported that it was the way it was supposed to be and the rep actually went and looked at another SportTrek on the floor and confirmed it too was the same. Really, a drain plug you have to completely remove from the sink to drain water? I contacted the manufacturer to be told “The stopper is as designed.” When I went to pick up the trailer I looked at three other brands of trailers on the floor to see that they all had the ability for the plug to sit up to allow drainage and I took pics and sent them to the maker to show what should happen. They don’t care. Also when I picked up the trailer the bathroom door was askew and would not close. The rep told me that was because the slide was out and the ground was uneven. Since the dealer returned my trailer to me with a dead battery I had no choice but to bring it home to charge it up before putting it away in storage. Once I leveled it, dropped the jacks and put out the slide, the bathroom door would still not close without force! I tried pulling in the slide and it made no difference. We spent a lot of money on this for our traveling in retirement. If a dealer and manufacturer can’t even make a sink with a functioning drain and think that is “as designed” what kind of quality can I expect down the road? (No pun intended). I am very concerned and I would not have bought this if I knew then what I know now. Show less