Purchased 2014 Thor Palazzo Motor Coach 33.2, in Feb 2014, [dealer], Spartanburg, SC. To date, the full wall slide out has failed FIVE (5) times since purchase! And it fails the same way every time! 1. Fixed [dealer], Chattanooga TN - Mar 2015 2. Fixed Thor Factory - Wakarusa, IN - Oct 2015 3. Fixed Thor Factory - Wakarusa, IN - Oct 2016 4. Fixed [dealer] - New Braunfuls, TX - Dec-2017 to Jan-2018 We are now in Chesterfield, VA and the slide out has failed again! The full wall slide is out and will not retract. Contacted the Factory Service Center. They won't do anything, not send a rep, nothing until WE get the slide in and get it to a repair facility AT OUR EXPENSE, AGAIN! This company DOES NOT stand by it's product! Don't even mention getting legal advice, then you get thrown under the BUS BIG TIME! Won't even answer emails! Show less

We bought our Palazzo 36.1 at the Tampa Super Show in January 2013, and from the day we drove it off the RV lot problems with the super slide out began. We stopped on the way home from buying it at a rest stop and registered a complaint about the loud and constant rubbing noise the super slide was making. We could not hear the radio or talk it was so loud. After four attempted repairs and a collapse of the super slide, we finally got a lawyer. We have been in a legal battle with Thor ever since. Because of the industrywide problems with the inability of the track system to handle the weight of the slide out, repairs only hold on our coach for approximately 20-30 expansions. For this reason we have had only minimal use of a coach we had planned to travel extensively in during our retirement. Because of the problems with the super slide, dealers do not want to take them in trade and if they do, they offer only half of what they should be worth. The double tracks chew up and slip. Repairs take anywhere between two weeks and a month. We would not settle, lost in court and are now appealing. Thor blamed us and claimed we made the slide out go out of time (not possible) by not pushing the button correctly even though we were trained on every aspect of the coach, or they claimed maybe we bumped it against something (which never happened). There are no dents or blemishes on the outside. They have retrofitted some of the 2014 models with a third track to help hold the weight, but some of the earlier models, like ours have not or cannot be retrofitted with a reinforcing track. We wish there had been a class action suit but in Florida the laws are strongly on the side of the manufacturer. Others we know of in other states who have taken Thor to task have settled out of court but have had to sign a non-disclosure agreement. For that reason none of their problems or the complaints online about this problem could be offered in evidence. We were on our own but there is now a court action on record if you need to use it. Johnson vs Thor Motor Coach. Show less

Although we had a marvelous time in this well-equipped Class A diesel pusher, as I approach 80 years young, my Doctor son tells me it’s simply time to sell. We added every option offered plus some. So, if you have a bunch of kids or group of adventuresome adults that wish to travel in comfort and with plenty of great sleeping areas then a Palazzo is the right diesel pusher motor home for you. It’s simply the best floor plan; the best designed motor home for crating around a large family or showing young folks this great nation. Travels This chocolate and black full body painted rig which we purchased new, about 18 months, ago has served us exceptionally well. We have traveled extensively with one or two of our four married kids and those great grandkids. During that time we toured and camped in National Parks in Montana, Wyoming, Colorado, Utah, California, and Washington, Oregon and toured Washington D.C. and camped at various campgrounds in Michigan, Ohio, and Florida. This past fall my wife and I spent over two months retracing the Lewis & Clark Expedition. Captain Meriwether Lewis started this greatest of adventures by launching his keel boat in Pittsburgh on August 31, 1803. Exactly, 211 years to the day later we started from that very same location and 65 days later we stood, hopefully, on the exact same spot when Captains Lewis & Clark stood along with one woman and the men of the Corp of Discovery and viewed the Pacific Ocean for the very first time; binding this great nation from sea to shining sea. You just got to do this – it’s a great adventure. Comfort & Convenience Here’s a general overview with more details below. Has lots of sleeping arrangements and in particular bunk beds that young folks really love. All beds are comfortable and well placed. There are two slide outs, a super large residential refrigerator, microwave/convection, three burner LP stove, lots of counter space and a bathroom with a shower that accommodates our 6’4” sons. The cab area is well equipped with all controls at the driver’s fingertips such as the auto leveling system, generator start, and stop, read outs that tell you everything about the engine and more. The Mercedes Benz, Freightliner chassis, with a 300 HP Cummins diesel engine drives and handles smoothly and easily. The captain’s chair electronically moves every which way and both cab chairs, at the flip of a lever, easily turn to face inward. There are five (5) TV, a sound bar and a Sirius ready radio that is piped throughout the coach. To add to the comfort we found a remote radio controller so you can manage the radio from anywhere; oddly the relatively inexpensive feature was not provided by Thor Motor Coach. The exterior has plenty of storage with one large pass through and a slide tray, compartments for electronics, mechanicals, and the wet bays are easy to manage. One feature I particularly like is the exterior access doors are hinged on the side so you don’t have to crawl under a door to access any bay. Show less