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Voted most helpful review
Jamie McCuaig
Washington
Reviewed on May 18, 2020
RV reviewed
2020 Thor Motor Coach Magnitude SV34

3.0
We have put about 2,270 miles on this coach (2020 THOR Magnitude SV34) in the three months we have owned it, we are not very happy owners with all of these issues as listed below.
1. In the field emergency repair to manually retract failed leveling jack motor...
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We have put about 2,270 miles on this coach (2020 THOR Magnitude SV34) in the three months we have owned it, we are not very happy owners with all of these issues as listed below.
1. In the field emergency repair to manually retract failed leveling jack motor was done by XXXX on 5/17/2020. Responding technician stated that hydraulic motor is seized and must be replaced.
Items needing service/warranty work:
Fresh water holding tank sensor reads a maximum of 67% even when the tank is “stuffed” full.
Leveling jack system hydraulic motor is seized. (see item 1 above)
Roof mounted A/C units do not produce cold air.
Fuel tank vents are kinked (or something) it takes 40 minutes to fill each of the fuel tanks with a diesel pump running at a trickle. I have taken the RV to Way Scarff Ford in Auburn Washington; I was told the fuel vent were improperly installed at the THOR factory.
Bedroom cabinet door over the bed hits the ceiling light, door cannot not open fully.
Several window screens missing latches.
Winegard Connect dome was mounted backwards on the roof at the factory, SIM card and connections should face the rear of the coach (not the front).
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Jay & Debbie Rolls
Utah
Reviewed on January 6, 2018
RV reviewed
2017 Thor Motor Coach Tuscany 44MT

3.6
First of all, the floor plan is EXCELLENT, for us. We have the 'special slide option' with a floor to ceiling picture window and 2 Euroloungers with a table between them. We expect the livability to be very good when we retire and travel even more than we do now.
The quality of the...
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First of all, the floor plan is EXCELLENT, for us. We have the 'special slide option' with a floor to ceiling picture window and 2 Euroloungers with a table between them. We expect the livability to be very good when we retire and travel even more than we do now.
The quality of the construction/installation is only FAIR. For a new Coach at this price point and the so-called 'top of the Thor Motor Coach line', the situation is quite sad, for the buyer! There are too many issues to go into here, BUT the selling/delivering dealer in IN did a terrible job of pre-delivery inspection, and we spent 3 days with them just to be able to get on the road. The 3rd day of a 5 week trip back to UT, the shower leaked so bad, we could not use it at all! The engine brake was not hooked up as was the dash air, and the main awning failed. The best Thor would do is to direct us to one of their dealers 500 miles away and out of our trip plan so we decided to 'rough it'.
Luckily, when we got back to UT, our non-selling, but servicing dealer was GREAT! Their #1 tech took our Coach as his personal challenge to get into Factory Fresh condition. They had to keep it for almost 2 months working with Thor to get EVERYTHING covered by the warranty. We lost the 2017 travel season as a result. The number of fit/finish issues was unbelievable. Where was Quality Control at the plant prior to sending it to the dealer?
We are in this for the long haul, BUT we would not recommend a Tuscany to anyone UNLESS they were ready to spend several weeks to months after delivery to ensure all issues were remediated during the warranty period.
Lastly, the number of times we heard that Thor had trouble hiring and retaining good workers gave us migraine headaches! Thor seems to push these RVs out the door and IF the owners complain about the quality of manufacture/assembly, leave it to their dealers to correct.
If it wasn't because neither Tiffin's Allego Bus nor Entegra's Anthem had the 'open' floor plan we wanted, we would have purchased one of them. instead.
We wish we could provide a more positive review because we spent so much time at dealers and doing research to buy this Coach, but we feel that Thor really let us down! To us, the magnitude of the issues we faced as a result of their sloppy assembly/manufacture is unforgiveable!
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
sean allen
Colorado
Reviewed on June 15, 2020
RV reviewed
2020 Thor Motor Coach Magnitude BB35

2.2
Unable to fill fuel tanks full of fuel due to the pitch angle of the fill line.
Left turn signal has a buzzing noise coming from Mobile eye
Mobile eye has error code ER-DA (see photo below)
Truck has water leak above driver cab see a pillar water stains in headliner (see photo...
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Unable to fill fuel tanks full of fuel due to the pitch angle of the fill line.
Left turn signal has a buzzing noise coming from Mobile eye
Mobile eye has error code ER-DA (see photo below)
Truck has water leak above driver cab see a pillar water stains in headliner (see photo below)
Left turn signal camera is inconsistent when working. On two runs down the highway the left turn signal camera has only worked one time
Airbag light is on indicating an airbag fault for the driver
Advance Trac system error and downhill assent errors on dash indicating fault code issue.
Firefly is wired upside down. Down is up and up is down for vents etc.
water heater does not heat water past 108. Water temps on max (125) water only lukewarm. This happens even when setting at max temp of 125
Font over the cab shade binds up when opening and closing at the halfway point. Lots of strain on the motor and struggles at the halfway point.
Slide has malfunctioned on first use and it was frozen halfway out. Had to override the system to get it to retract
Screen door came broken. Plastic latch is broken in half
Tow hitch plug was not wired for 30amp charge line. 30amp charge wire was tapped into the 10amp running lights. Ford OEM 30amp fuse for charge line also missing
Mobile Eye does not work and has intermittent error message
When watching a DVD through the DVD player the front TV will drop the source connection every 15/20 minutes.
Above the bunk TV needs to be replaced due to scratches on the screen and broken coaxial input
Bunk TV’s and master TV seem to be getting a different reception from the cable then the outside TV as the signal strength is not consistent causing the master TV and bunk TVs to not receive a steady signal
Winegard did not come with the correct paperwork and is unprogrammable at this moment. Needs firmware update to run with Verizon. Bill mentioned possibility swapping out for a Winegard 2.0
Wood trim near fridge has 3-inch section of missing clearcoat
Awning for slide is removing from coach rear
Lag bolt fell out of black tank draining antifreeze
2 hour drive produced 30+ screws from falling out of random places within various places inside the coach
Toilet has trouble flushing. Possible engineering issue with the angle of the tube? Other Magnitude owers are reporting Thor is swapping to a macerator toilet.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
1.0
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