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Voted most helpful review

Kurtis J. Schmidt

Missouri

Reviewed on October 28, 2021

RV reviewed 2015 Thor Motor Coach Hurricane 34E view listing

2.8
The purchase of this Hurricane by Thor Motor Coach was a nightmare. There were several major issues that were never fixed. 1. The jacks were a problem from the beginning. They never worked in Automatic except for 2 times. 2. The Coach leaked. One time it... read more
The purchase of this Hurricane by Thor Motor Coach was a nightmare. There were several major issues that were never fixed. 1. The jacks were a problem from the beginning. They never worked in Automatic except for 2 times. 2. The Coach leaked. One time it was so bad I couldn't even drive in it. There was so much water coming in I had to stop. 3. The slide became a problem shortly after the warranty expired. It never did work properly with any consistency after the warranty expired. 4. The "leather" seats started peeling after 3 years. 2 years after the warranty expired. 5. After only 3 years the skin of the exterior started fading. Within 4 years the outside of this Coach looked liked it was 20 years old. The way I understand our Coach was one of the 1st ones built for 2015. Evidently there was some problem with the Clearcoat process with the 1st roll of fiberglass used to make this piece of junk. Both my dealer and myself worked with Thor to try to get some satisfaction with these issues. Basically they just gave us the runaround. They wasted a bunch of our time and did nothing. One might ask why wasn't the dealer able to fix some of the issues. The dealer bent over backwards to try to fix the 1st 3 items listed. Even after the warranty expired they worked on it and didn't charge us for it. The dealer also spent a lot of time trying to get Thor to address the 4th and 5th items listed. I personally spent a fair amount of time trying to get the customer service department to do something to rectify the situation. It was a waste of time. Our dealer, God Bless him, tried to do what he could to fix the problems. The bottom line is that this Coach is a piece of junk. Very poorly manufactured by a company that just doesn't care about what kind of junk they sell. Thor's customer service is non existent. I've recently sold this piece of junk for a very large loss. When I replace it, nothing made by Thor will be considered.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Allan Todd

Oklahoma

Reviewed on November 27, 2016

RV reviewed 2016 Thor Motor Coach Hurricane 34F view listing

4.0
OK guys first of all nothing is perfect.I have owned 5 new RV's and all have had some problems. My new Thor 2016 34F Hurricane is a solid but not perfect coach and in my opinion one of the best "bang for your buck" motor homes money can... read more
OK guys first of all nothing is perfect.I have owned 5 new RV's and all have had some problems. My new Thor 2016 34F Hurricane is a solid but not perfect coach and in my opinion one of the best "bang for your buck" motor homes money can buy. Furniture very average at best. Cabinetry good Layout excellent Drivetrain is great for gas Flooring average Window treatment is crap (added MCD roller shades) 2 AC units not sufficient in Oklahoma heat. I added a 3rd additional 110v unit that plugs into a separate 15 amp service Overall I've had minor issues: awning broke. (I fixed it with a $ 100. part from Carefree. No Big deal.) Water leak which was a simple loose fitting. One electric plug quit working so I replaced for $ 20. Pantry with metal baskets a real disaster for my wife, so I removed and built drawers in its place. The couch that folds into a bed was uncomfortable for bed and worse for sitting. I took out couch, replace with a comfortable reclining love seat and a table. Much better. I added Blue Ox front & rear stabilizers, and a true center. Much better handling. fold down bed over front seats needed adjustment. Screw driver & wrench and elbow grease did the trick. Overall this coach is a winner. People gripe too much about little things. You spend about $ 100k for a motorhome so big deal if you spend another few hundred to make it yours or minor repair. I'm a real person and I approve this message.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
4.0
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