I purchased this 25RB because of the size, layout, and my past positive experience with Shasta, but it was a big mistake. I’ve owned a truck camper, a Shasta Phoenix 5th wheel in the 1990’s, and most recently a 2018 Viking trailer. I had zero problems with any of them, so when I wanted to go a little bit bigger, I traded in the Viking for the Shasta. The quality of this Shasta product has been horrible. The screws on the cupboard door handles have come out, the cupboard under the sofa doesn’t latch correctly, the dome on the light over the table fell off, the handle to the black water tank fell off, the ends of the bumper fell out, the city water connection leaks, but the most frustrating thing is the MATTRESS! It was used for a week and I can feel the boards underneath it. It has the same cover as my Forest River Viking, so I made the assumption they were the same. Wrong! Upon investigation I realized it is only fiberfill. What a joke! My dog’s bed has better filling! I’m so dissatisfied and the dealer who sold it at Dolney RV in Kawkawlin, MI told me to deal with Shasta because he just ”sells the things”. Dave Troxel, from Shasta , said if the vendor deems the mattress faulty, they will just replace it with the same inferior one. We tried to winterize it and now something else is wrong because it won’t pump in the antifreeze. I wish I would have read reviews before buying. The Shasta Company of today is not the same as the old top quality Shasta that started in 1941! Buyers Beware! Show less

I loved this trailer! Although I'm a vintage guy and love things with style and character. But this is even better, style and vintage character, but its new! a Reissue, not a copy. Made by Shasta, based on the original plans. The propane oven is now a microwave, and the propane lamp over the dining table is now a bulb and the other lights are LED, but not too many other changes. An old couple walked by and looked, and said they used to won one and the only way they could tell it was not an original was the rooftop air vent was plastic instead of aluminum! I have memories of being a kid and this is just what I was looking for. When I go out all the other RV's all look the same, in fact near my site there were 2 that actually were the same as each other and every other RV had the same graphics. So boring! I was told, (and its true) "prepare to make friends as a lot of people will stop by your site and want to say hello and ask about your Shasta!" Shasta only made 1941 of these and there will be no more. So while the price will dip for a few years, these will always be in demand as opposed to the standard indistinguishable RV's that all look the same and once they get old nobody will ever want to keep them. Show less

Our family bought a 2016 Shasta Oasis brand new in spring of 2017 from a local dealer. We towed it 20 miles to our permanent camping spot where it sat and never moved. In the early summer of 2018 the slide began to leak. We were instructed by the dealer to contact Shasta in regards to the camper leaking. I did contact Shasta/ Forest River in June 2018.  At that time I spoke with Dave Troxel in charge of warranties.He explained it was just out side of the warranty. However seemed open to helping in the situation and refer us to a different local forest river dealer for repair.  The dealer was unable to look at the trailer until November. We placed tarps over the slide out and roof to prevent further damage from leaking.  Once camper was at the dealership they stated that they were told by Shasta there would be no coverage due the one year warranty being up. I did continue to seek assistant but without success. We did eventually accept this and paid for the repairs which totaled around $750 dollars. Towed it back to our camping spot again where it sat. Then in the Summer of 2019 the camper began to leak and again damaging the floor and lower portion of wall.  We contacted dealership who did the repairs. It was stated they were only taking appointments for customers who purchased their RV from them. They also stated that work completed only had a 90 day warranty and that was up. They recommended a body shop for repairs. Which we did and upon looking at the camper we received this email: I looked at your unit and a solid number estimate is difficult because I dont know how far the rott goes.  I do know the slide would need to be pulled to fix the water damage on the off doorside, but again i don't know how far under the slide the water damage is. Previous units with similar damage Was in the 5-10,000 range to repair. It's a can of worms once opened could be worse or better than expected. This body shop and the the prior dealership who preformed the first fix recommended we contact Forest river again which we did and once again offered no help. We then paid for a seal test which shows the same problem as before. During the inspection it was found that the slide leaks regardless of being pulled in or out. I forwarded the information to Dave at Forest River who responded that they would pay for materials only and not labor to help out. Labor runs about $158 an hour and the total cost of materials is only $450.00 out of a $7,500 repair bill. Please keep this in mind this camper has not been towed more than 100 miles. So this is by no means normal wear and tear.I feel that I did purchase a faulty product from Forest River and the slide-out room it's self is defective. The issue stems from one of the following: factory installation defects, incomplete work, and then no (or fraudulent) quality checks before the unit was released from the factory and manufacturing process. I have been as patient possible with Shasta considering the significant issue I have had with their defective product. I am not a "problem customer." I was sold a problem product. I am now stuck with the a camper which is faulty and pretty much worthless. My next step is providing online feedback on blogs, websites, and anywhere else I can WARN and PROTECT a potential buyer.  Show less

Bought what I thought was my dream travel trailer 3 months ago. I travel for work so stay in it for months at a time. Took it one my first assignment 2 weeks ago and the refrigerator stops cooling. I cannot find anyone to work on it. The manufacturer won't return calls. The RV repair places won't touch it because the refrigerator is a 12v and not a standard RV fridge. The refrigerator repair places won't touch it because it's inside a RV. The manufacturer is absent with all of this. Meanwhile, I have lost all of its contents and still no further in getting it looked at or replaced than I was last week. If ANY RV has an Everchill refrigerator in it, walk away! FYI, in my hunt for help with this particular problem, Forrest River is who manufactures Shasta and is in the midst of a class action lawsuit for failing to comply with warranty work. Show less

We love the layout and interior finishes of our new Shasta, however there are a lot of parts that have been cheaply made or assembled. Our RV has already been in the shop a few times this year for warranty work. Our electric water heater board was faulty, our sink drains were not installed properly and caused leaks, and the seat backs of our dinette were not screwed in, causing tears in the fabric. The exterior shower was not assembled properly, so that was another leak we had to deal with. Our inside shower has recently started leaking from behind the insert and the siding has also separated from underneath the steps. Last night our heater stopped working, so we will need to bring it back for more warranty work. Although I love the camper, I am extremely disappointed in the quality of the assembly in the factory. Show less