Bought a Plateau ts 2018 in October 2018 at 20,000 km from a Pleasure way dealer. Had problems with defective sensors for black and grey holding tanks, the Fiamma awning is unusable since our purchase, and now there is a safety recall, awning can open while driving, nothing less. It happens to us last July, fortunately just before we access the highway. When I called PW customer service last week, I was told to buy Velcro straps to prevent this problem. After arguing, they accept to send me those straps « when avalaible ». Also have problem with peeling of the Ultra leather fabric that cover both driver and passenger seat. Again, Pleasure way denied their responsibility and refer me to Ultra fabrics inc., their provider. This corporation answer me they only deals with their direct customer, Pleasure way, also telling me that their fabric was still under warranty. Believe it or not, Pleasure way refuse to process my request saying the warranty is not transferable, because the RV had 20,000 km at the moment of purchase. So be aware, Pleasure way denied their responsibility when you have a problem with a defective component. Their customer service is detestable. One of their customer service attendant is agressive and impolite. Will not buy Pleasure way again. Show less