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3 ratings and reviews

Voted most helpful review

Louis

Georgia

Reviewed on April 9, 2022

RV reviewed 2021 Palomino Puma 32RBFQ view listing

2.6
I have a 2021 32BHFS, but that option isnt listed. This is absolutely the worst camper I've ever owned. The frame and structure do not support the design. Ex. The slides cause the frame to twist and you can see the movement causing the slides to rip the floor (happened first use) and... read more
I have a 2021 32BHFS, but that option isnt listed. This is absolutely the worst camper I've ever owned. The frame and structure do not support the design. Ex. The slides cause the frame to twist and you can see the movement causing the slides to rip the floor (happened first use) and leaks....still dealing with those. Drained the entire water system, prepped for winter, still have a busted water heater line. Sat at mid state rv for 5 months before it was fixed. I LIVED in a LaCrosse, stayed in the wilderness in a Coleman and thought this Puma would be superior to both. I'd trade for either at this point. Avoid Puma, palomino and forrest river. All the same.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Roger Kratzh

Florida

Reviewed on October 9, 2021

RV reviewed 2018 Palomino Puma 295BHSS view listing

1.8
Palomino Puma has the worst customer support, the quality of the RV is sub standard to say the least. If you buy one of these I would STRONGLY recommend that you buy some sort of extended warranty because the dealers do not care and the manufacturer after several calls... read more
Palomino Puma has the worst customer support, the quality of the RV is sub standard to say the least. If you buy one of these I would STRONGLY recommend that you buy some sort of extended warranty because the dealers do not care and the manufacturer after several calls and voice mails never returned my calls... There was leaks on the windows, the plastic used for the vents on the roof disintegrated in the first year of ownership, the decals on the front cap faded with 1 one year... You walk on the roof and you can fell how cheap the structure below is. The strip that cover the screws on the side that hold the roof membrane also disintegrated 18 months after we got our.... I got mine at TravelCamp in Jacksonville Florida... Very nice people until you sign the papers and sign for it... After when you need support or repairs they are the worst... I am not the type of person that does this type of reviews but this whole experience of owning a PALOMINO PUMA was so bad that I had to write this to warm other people... Run from it.
Livability
2.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Sara

Texas

Reviewed on March 5, 2019

RV reviewed 2019 Palomino Puma XLE Lite 27RBQC view listing

2.4
We’ve owned a Puma X-Lite for less than a month. We had a major water leak in the restroom within our first week. The dealership told me that I’d have to wait 3 weeks for a repair. I called the RV loan company and told them that I wouldn’t make a single payment until someone... read more
We’ve owned a Puma X-Lite for less than a month. We had a major water leak in the restroom within our first week. The dealership told me that I’d have to wait 3 weeks for a repair. I called the RV loan company and told them that I wouldn’t make a single payment until someone fixed the leaky roof. I had to get dramatic in order to get help. Dealership maintenance fixed the leak within 4 hours. The main door lock/handle jammed shortly after the rain stopped. I had to crawl through the small storage opening on the side to drill the door open. I received a new lock from the dealership. The water heater has a gas leak. The carbon monoxide alarm goes off every time we turn on the water heater. I have yet to address this to the dealership. There’s a lot of issues going. Overall, the quality of this Palomino trailer is terrible. The dealership has been helpful. But we’re only a couple of weeks in! Let’s see what breaks next.
Livability
3.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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