First time buyer of an RV. Luckily we chose a Northwood product. After reading Trailer Life and all the problems with trailers made by other manufacturers, we have never had any of those problems. Northwood stands behind their products. They are heavy but they are made to withstand being taken off road. Ask any other manufacturer to OK that and they will cringe. You can live in these units in minus 0 weather and be nice and warm too. There is too much junk being sold to consumers today. BUY a NORTHWOOD product. Show less

BUYER BEWARE!!! 2021 Artic Fox and the slide rails need replacing already. Northwood MFG insisted that it was just a simple adjustment. I payed $800.00 for the simple adjustment (Northwood told me it was not covered under warranty) and now the slide doesn't open all the way leaving a gap that allows cold air in. The slide takes two people to open. One on the button and the other pushing, so the gears don't skip. Two service departments have suggested that new rails and gears MAY fix it. The first found that the slide stop was improperly welded along with the rails being prematurely worn down, again I paid for the fix of the slide stop. Then Bish's RV Service suggested that the box was out of square (appears so to me), but after talking to Northwood MFG they CHANGED their mind and strongly stated it was a "simple adjustment". Do not use service departments that sell Northwood MFG RV's and just stay away from Northwood MFG RV's all together. Since purchase I have had to replace a broken shock(from tire wear it appears to have been broken when I purchased it) that wore the original tire on the inside and the tire needed to be replaced. A defective wheel with small hole in the metal. Northwood MFG response "Contact the manufacture of the wheel" and made some reference about "just use the spare". MANY minor issues that I've either paid to have fixed or done myself. Worst RV ever and WORST RV COMPANY! They do not stand behind their RV's, they just hope you don't notice the problems or get them fixed in the first year when the warranty runs out. Even if the the RV is not under warranty they give BAD advice and have been wrong every time. Sad day for "Made in America" Show less

I've had this RV for a year and it has been solid! Great insulation and no problems with the build. I've been shocked to hear the horror stories from my friends about the problems they've had with their rigs from other manufacturers. I'm so glad that I made the choice to buy from Northwood, nothing but great things to say! Show less

This RV has had so many quality issues that there isn't enough room here to list all. I took it back to both the dealer and the factory and they just jerryrigged all the problems. Worst RV I have ever owned. Every time I take it out, I have to repair something. This unit should never have left the factory. I would not recommend Northwood products to anyone. If anyone would like a list of the problems I have had with this unit, e-mail me and I will send it. Show less

Purchased the unit new in late 2017. Within 1 1/2 years (just outside the 1 year warranty) the corner jacks failed, the water heater failed, the microwave failed, the shower leaked, the furnace worked sporadically, the range vent failed, the phone bedside phone charger failed, and the heating pad burned a hole in the fresh water tank. Most problems due to faulty wiring at the manufacturer as per the repair technician. The tank heater switches were not labeled and did not illuminate when turned on so there was no way to know if they were on or off, had to have the tech rewire and label. The switches were unprotected in the cabinet so moving objects underway could hit them and turn them on and off randomly, I had to make my own cover. I called Northwood about this, the CSR said "WHEN YOU TURN THEM ON, YOU"LL KNOW THEY'RE ON!!!" Brilliant. That and that the 1 year warranty had expired. I would NEVER buy from Northwood again, shoddy manufacturing and they do not stand by their product. Show less

I have owned several RV's over the years and this was without a doubt the worst quality unit that I have ever owned. 80% of the screws in the cabinet hardware were stripped from being over tightened. There was sawdust and construction trash in every nook and cranny. Sawdust sifted down from the ceiling. One of the roof vents was installed backwards. Abundant rust on the frame and undercarriage. The vinyl flooring was not sealed down and had big bulges and bubbles. I spent 4 years fixing all of the problems and sold the trailer. Based on my experience, if you are considering a new RV do yourself a favor and do not purchase anything made by Northwood Manufacturing. Show less

This is our 9th or 10th trailer we've owned in the last 30 years. The last three have been Arctic Fox trailer. The first one a 22GQ took us to Alaska and back and several more trips totaling 15K miles without any problems. The next was a 26X that took us on a three month trip around the US as well as other trips totaling 28K miles without any problems. Last is the current 27-5L that took us to most of the states in the west totaling 11K miles. The only issue is we lost a wheel due to not checking and torquing the lug nuts. The only reason we are selling it is health and vision problems. Northwood product quality is due to a very substantial frame and structure framing and cabinetry. The appliances are the same as everyone elses. The 27-5L has some of the largest holding tanks in this size trailer. The grey water tanks are 67 and 35 that can be conbined to provide 102 gallons of capacity. This makes longer off grid camping possible. Fresg water and black tanks are also large. Show less

I own a Northwood Nash 25C for just over a year. The Nash is a perfect RV for a couple with children or a single person, due to the layout; bunk beds, a queen bed, and the dinette turns into a bed as well. I have not had any problems with the RV. I have taken it off-road on several occasions for dry-camping. I spent weeks out in the woods or up a mountain without any issues. This RV stays warmer longer in winter (I got caught in a couple of winter storms in Colorado) and stays cold longer in the summer heat ( weeks spent in Florida during summer). Based on other reviews I would say that attention to detail has not been Northwood's strong point of late. But I am handy and the items that needed tucking in or re-gluing were easy fixes. Overall I have not had any real issues with my NASH 25C. Show less

Bought a 2020 811 truck camper based on what I’d heard and read about the Arctic Fox brand of RV’s. My brother also owned a 2012 version of the same camper and had nothing but good things to say. Oh how times change. I’ve had multiple problems with my 811 and thus far my experiences with Northwood customer service have been less than stellar. They have either referred me to an appliance manufacturer for resolution of a problem, or completely neglected to get back to me, or have not followed through with commitments made over the phone. The problems: Fridge runs constantly on gas or electric; a large loom of wires was draped unsupported over a water supply hose coming out of the pressure-demand pump, and the dynamic loading from traveling weakened the fitting. The fitting broke while the pump was switched on but no water was flowing, and the release of pressure caused the pump to kick on and water poured out of the broken fitting and into the basement. The dining room table trim is falling off from the perimeter of the table, and the weather sealing throughout is horrible. Opening the hampers on either side of the bed in cold weather is like opening a walk-in freezer, and donning clothes that were stored in them is seemingly like putting on clothes that were stored in an igloo. Using the USB ports on either side of the bed results in the ports annunciations a high-pitched whine that is nearly impossible to sleep through. Insulation of various exterior compartments is almost non-existent, even though this unit is advertised as a “4-season” RV. Sealing of the rear exterior compartments is ineffective, causing water and dirt to accumulate inside them. Compartment doors and hinges are so flimsy that they sag badly when opened, and locks are cheap. Considering the price charged for this camper none of these problems should exist. Northwood charges a premium for their offerings, although given the current trend of inferior materials and workmanship quality they won’t be doing that for long. I foresee them losing significant market share as a result of their profit-only business strategy, whilst neglecting quality workmanship and materials. It’s evident that even the (historically) better manufacturers have elected to provide hugely inferior products and workmanship in the interests of cost reduction, while maintaining high retail pricing to maximize earnings. I had initially planned on stepping up to an AF 5th wheel eventually, but I won’t be spending another penny on another AF unless they undertake a major turnaround over the next few years. Show less