This is our 9th or 10th trailer we've owned in the last 30 years. The last three have been Arctic Fox trailer. The first one a 22GQ took us to Alaska and back and several more trips totaling 15K miles without any problems. The next was a 26X that took us on a three month trip around the US as well as other trips totaling 28K miles without any problems. Last is the current 27-5L that took us to most of the states in the west totaling 11K miles. The only issue is we lost a wheel due to not checking and torquing the lug nuts. The only reason we are selling it is health and vision problems. Northwood product quality is due to a very substantial frame and structure framing and cabinetry. The appliances are the same as everyone elses. The 27-5L has some of the largest holding tanks in this size trailer. The grey water tanks are 67 and 35 that can be conbined to provide 102 gallons of capacity. This makes longer off grid camping possible. Fresg water and black tanks are also large. Show less

Bought a 2020 811 truck camper based on what I’d heard and read about the Arctic Fox brand of RV’s. My brother also owned a 2012 version of the same camper and had nothing but good things to say. Oh how times change. I’ve had multiple problems with my 811 and thus far my experiences with Northwood customer service have been less than stellar. They have either referred me to an appliance manufacturer for resolution of a problem, or completely neglected to get back to me, or have not followed through with commitments made over the phone. The problems: Fridge runs constantly on gas or electric; a large loom of wires was draped unsupported over a water supply hose coming out of the pressure-demand pump, and the dynamic loading from traveling weakened the fitting. The fitting broke while the pump was switched on but no water was flowing, and the release of pressure caused the pump to kick on and water poured out of the broken fitting and into the basement. The dining room table trim is falling off from the perimeter of the table, and the weather sealing throughout is horrible. Opening the hampers on either side of the bed in cold weather is like opening a walk-in freezer, and donning clothes that were stored in them is seemingly like putting on clothes that were stored in an igloo. Using the USB ports on either side of the bed results in the ports annunciations a high-pitched whine that is nearly impossible to sleep through. Insulation of various exterior compartments is almost non-existent, even though this unit is advertised as a “4-season” RV. Sealing of the rear exterior compartments is ineffective, causing water and dirt to accumulate inside them. Compartment doors and hinges are so flimsy that they sag badly when opened, and locks are cheap. Considering the price charged for this camper none of these problems should exist. Northwood charges a premium for their offerings, although given the current trend of inferior materials and workmanship quality they won’t be doing that for long. I foresee them losing significant market share as a result of their profit-only business strategy, whilst neglecting quality workmanship and materials. It’s evident that even the (historically) better manufacturers have elected to provide hugely inferior products and workmanship in the interests of cost reduction, while maintaining high retail pricing to maximize earnings. I had initially planned on stepping up to an AF 5th wheel eventually, but I won’t be spending another penny on another AF unless they undertake a major turnaround over the next few years. Show less