This a very comfortable coach. I have owned 2 dutchstars. They are very well built. NO problems with slide outs. I would buy another when I am in the market for one. Newmar builds good quality coaches. Show less

Big slide problems in the shop for six months and still not correct, Newmar knew dam well they had a problem and let the dealers sell them any way, we bought ours September 1st. 2016 enjoyed it for a month and a half. Show less

Had our 2015 Canyon Star about 9 months when we started having problems with the driver side living area slide out. It either would not come in or go out. It was "repaired" several times at the dealer and twce at the factory and worked fine while there but it failed again the first time we tried to use it after repairs. Newmar has worked on it and supported the repair costs so far but seems unable to get to the root cause and cure. VERY FRUSTRATING and Newmar attitude is sort of blase. BUMMER Show less

Bought new. Nothing but issues, although some expected while getting out the bugs there have been major problems and Newmar doesn’t have the staff, customer service hours, or customer friendly policies to resolve. 1) full wall slide won’t extend. We are now at 2nd shop because 1st shop refused to continue working with Newmar after waiting on hold for over 6 hours within 2 days. Newmar works 7am-4pm EST time which allows very little time to work with west coast shops. 2 months and still waiting for the problem to be diagnosed. You can’t get Newmar on the phone and their policy requires they be on every call with the 3rd party (HWH) and the repair shop. So days go by and nothing is happening because Newmar can’t get on the phone. How about scheduling calls instead of having them ad hoc! Poor and outdated business practices. 2)newmar management is nowhere to be found to help resolve the issues 3) poor customer service, lack of follow up, lack of “sorry you have an issue”, always an excuse 4) archaic customer service systems for tracking issues, it’s all done through email which is extremely inefficient 5) customer service hours do not support west coast hours The buyer profile is changing not all RV owners are retired and can spend hours, days, weeks, and now months trying to resolve issues. Full time work tends to get in the way. We will NEVER purchase a Newmar again. List of issues: -full wall slide doesn’t extend -bathroom window came detached while driving -exhaust tip fell off -rear driver brake light fell off -basement door latch broken -basement door latch opens while driving -front shade motor defective won’t consistently go up or down -refrigerator lock not installed took 2 months to receive, bungee cord until then -step slide cover defective and rattles can’t use -upholstery on passenger chair coming off -TV lift in living room not aligned with TV eye (too low) remote can’t find eye easily Show less

We bought our 2023 Dutch Star 3736 -It has been a piece of junk -We have had the body of the motorhome fall off, $15,000 in electrical failure, air conditioning units both blew out, cheap parts on the front door, full wall slide always needs adjustment, electrical problems with the oasis heating unit -All these problems within a year and half-Newmar told us to “Pound Sand” after the 1 year warranty Show less

We got it 03/01/2016 did not get out of the parking lot and the problems begin with the leveling system and slid out in the shop used it 23 days then in the shop for 3 mouths they could not fix it. Then take it to the factory for 3 mouths.At the factory had them install washer & dryer where they broke the drain pipe and flooded the subfloor and storage and the bottom was full of water for 3 mouths. The leveling sys.has never worked and the hole wall slide is falling apart. If it is cold the generator will not start,the 1/2 bath smells like sewage all the time and the floor tiles keep breaking.the windshield wipers still don't work you cannot drive in the rain. NEWMAR DEALERS WILL NOT DO WARRANTY WORK!!!! 13000 MILES FROM SHOP TO SHOP TO FACTORY TO SHOP NEWMAR RESPONSE IS SORRY FOR ANY INCONVENIENCE YOUR 1 YEAR WARRANTY IS OVER. NEWMAR WHEN YOU KNOW THE DIFFERENCE NEWMAR JUNK Show less

Bought a Newmar Dutch star 60 days ago. Worst mistake I’ve made to date. Problems- Surface rust from front to rear of coach Every hinge at bottom bays corroded Passenger side slide went out. 1 month ago Driver slide bound up last weekend-coach inoperable Exterior trim falling off passenger side when I got home with it. Today I find driver side falling off in the same place. Trim falling off interior every trip I only wish there was a 0 star rating,,' Mark Turner Jacksonville, Florida Show less

Had a Dutch Star with absolutely no problems. Bought a 2018 King Aire and have the same wall slide problem as the other reviewer had. Our driver’s side slide also would pop out an inch or two while traveling. That was scary but we seem to have gotten that resolved.Seems like this is an ongoing problem as our RV is two years newer than the previous reviewer.We have also had Electrical issues,and some quality issues. We are going to the Newmar factory later this month for repairs. Show less

Many Many repairs Started with tiolet not flushing. - Kitchen cupboards split - 1/2 bath cabinet split - floor mouldings came off - Bathroom door no longer filled the opening - Tiles cracked / replaced three times and slide rollers still mark the tiles - slide cover on super slide tore the top of the slide loose at the froont and back of slide, could not use. - bedroom slide did not work. paseenger chair replaced. repaired twice - drivers chair replaced once - tv antenna did not work - very excessive wind noise passenger door and drivers window still noisy. - bagge doors not stay closed, hit the bottom of the slide. - microwave quit, - ice maker quit. - YOU GET the picture. Newmar was pretty good about it all but still cost me out of pocket for repeated problems Show less

We purchased a new 2021 Baystar Sport June 16, 2021, from Crain RV in Benton AR. Our experience has been the worst we’ve had in all our years of owning an RV. We’ve owned 5 different motor homes from a 40’ diesel to a 25’ sprinter and sizes in between. This is the first brand new RV we have owned and will definitely be the last Newmar. We started having issues on our drive home from buying it. It wasn’t running correctly and struggling to maintain speed on hills and incline, the dash A/C wasn’t cold and it seemed to pull to the right. After contacting the dealer we were told to schedule service at our local Ford dealer. So within the first week of ownership it was in the repair shop and has been constantly in the year we’ve had it. It has been in a repair shop or waiting for repair over 7 months in the first year. Our RV was away at a repair shop consistently for over 6 months. We left it for repair on Jan. 3, 2022 and received it back on June 6, 2022. We have only driven it approximately 4,500 miles for our use. We drove it on 2 trips and had so many problems each time that it wasn’t safe to continue driving it. Now our warranty from Newmar expires in a week and we just received the RV back from its last repair. After complaining to Newmar about this we have been offered a 3 month extension of the factory warranty that they will consider issues that may arise. Even though they are aware that some items in our RV have never worked for our use during our first year of owning it. Two examples are the inverter has never worked and had to be replace along with the motor for the slide. My husband had to push on the outside of the RV while I held the button in for the slide to retract. Show less