Bought new. Nothing but issues, although some expected while getting out the bugs there have been major problems and Newmar doesn’t have the staff, customer service hours, or customer friendly policies to resolve. 1) full wall slide won’t extend. We are now at 2nd shop because 1st shop refused to continue working with Newmar after waiting on hold for over 6 hours within 2 days. Newmar works 7am-4pm EST time which allows very little time to work with west coast shops. 2 months and still waiting for the problem to be diagnosed. You can’t get Newmar on the phone and their policy requires they be on every call with the 3rd party (HWH) and the repair shop. So days go by and nothing is happening because Newmar can’t get on the phone. How about scheduling calls instead of having them ad hoc! Poor and outdated business practices. 2)newmar management is nowhere to be found to help resolve the issues 3) poor customer service, lack of follow up, lack of “sorry you have an issue”, always an excuse 4) archaic customer service systems for tracking issues, it’s all done through email which is extremely inefficient 5) customer service hours do not support west coast hours The buyer profile is changing not all RV owners are retired and can spend hours, days, weeks, and now months trying to resolve issues. Full time work tends to get in the way. We will NEVER purchase a Newmar again. List of issues: -full wall slide doesn’t extend -bathroom window came detached while driving -exhaust tip fell off -rear driver brake light fell off -basement door latch broken -basement door latch opens while driving -front shade motor defective won’t consistently go up or down -refrigerator lock not installed took 2 months to receive, bungee cord until then -step slide cover defective and rattles can’t use -upholstery on passenger chair coming off -TV lift in living room not aligned with TV eye (too low) remote can’t find eye easily Show less

We have had many issues with slide outs (load noises, not working, fuses), bad batteries, finish, tires, engine/tans. acting up, etc... don't buy one.... We have spent over $2,000.00 in repairs on our first trip without any support from Newmar or the dealer. Show less

We love the coach, just added two bedroom slides to give us three slide outs and a bit more room. Great mileage, nearly 10 MPG. No serious mechanical issues in our nearly 15 years of driving. Love the Spartan Chassis, its been great... Would buy another Newmar in a heartbeat. Show less

Had a Dutch Star with absolutely no problems. Bought a 2018 King Aire and have the same wall slide problem as the other reviewer had. Our driver’s side slide also would pop out an inch or two while traveling. That was scary but we seem to have gotten that resolved.Seems like this is an ongoing problem as our RV is two years newer than the previous reviewer.We have also had Electrical issues,and some quality issues. We are going to the Newmar factory later this month for repairs. Show less

We purchased a new 2021 Baystar Sport June 16, 2021, from Crain RV in Benton AR. Our experience has been the worst we’ve had in all our years of owning an RV. We’ve owned 5 different motor homes from a 40’ diesel to a 25’ sprinter and sizes in between. This is the first brand new RV we have owned and will definitely be the last Newmar. We started having issues on our drive home from buying it. It wasn’t running correctly and struggling to maintain speed on hills and incline, the dash A/C wasn’t cold and it seemed to pull to the right. After contacting the dealer we were told to schedule service at our local Ford dealer. So within the first week of ownership it was in the repair shop and has been constantly in the year we’ve had it. It has been in a repair shop or waiting for repair over 7 months in the first year. Our RV was away at a repair shop consistently for over 6 months. We left it for repair on Jan. 3, 2022 and received it back on June 6, 2022. We have only driven it approximately 4,500 miles for our use. We drove it on 2 trips and had so many problems each time that it wasn’t safe to continue driving it. Now our warranty from Newmar expires in a week and we just received the RV back from its last repair. After complaining to Newmar about this we have been offered a 3 month extension of the factory warranty that they will consider issues that may arise. Even though they are aware that some items in our RV have never worked for our use during our first year of owning it. Two examples are the inverter has never worked and had to be replace along with the motor for the slide. My husband had to push on the outside of the RV while I held the button in for the slide to retract. Show less

Ok, the good, the bad and the ugly.... We custom ordered our coach. We have overall been very happy with it after almost 2 full years. We are also full timers, so that is a good bit of actual use. So, on with the issues! We are not really impressed with the Girard awnings. We have had 2 issues with them that seem to be continuous problems. The first is that the wind sensor (puts the awnings in when winds exceed a certain amount) is very temperamental and prone to not working (replaced 1 once, and just gave up after that). I attribute this to its location. It is fully in the area that gets deluged with water that runs off the awning. The second issue with the awnings are that they move from the proper storage position. They have an adjustment that allows you to set where they store and open to. But you can adjust this and a month later, your awning is again sticking out a half of an inch. Initially, one of our awnings also had a small tear in it. This was replaced under warranty. I think the tear was caused by the awning not stowing properly. On the good side, Girard has been great with the phone support when I have needed it. The Oasis water heater. It did not work when we first picked up our RV (found out after a 5 hour drive home). After disconnecting, reconnecting everything and seating cannon plug wires, it started working. I do not know why it had an issue, but it has worked since....maybe an improperly seated wire or something. We also had one of the Oasis water pumps (there are 3) go bad. Oasis customer service was great. I had a new pump and replaced it myself a day or 2 later at no cost. (Easier to do it myself than to drive it 75 minutes one way to the nearest service facility). We had some weird electrical stuff going on when we first drove our coach home. The dash lights were flickering, the lights under the bedroom slide were intermittent, and the baggage locks worked intermittently. Most of these issues resolved themselves (maybe a ground wire that just needed to ‘find itself’?). We still have an issue with the baggage locks though. The right side works fine, but sometimes the left side bays won’t work and I have to use a key to open them. And the wiring schematic for them is not on Newgle. ? The induction stove is crap. Our first one took 30 minutes to boil water (not an exaggeration, I timed it). I replaced that one thru warranty. The second one went bad after a few months. I got another one thru warranty. Now, I don’t even use it. We have a single burner hotplate that we bought that works great and I just set it on the counter. The True Induction brand seems to be garbage. We had a washing machine issue. I am writing about this because I saw that someone else had an issue too and they apparently had some heartburn over it. Newmar did not cover this. However, Whirlpool does. There is some kind of a contractual thing between the two and Newmar does not handle it, you have to go to Whirlpool. Whirlpool sent a repair guy to us and he checked it out to find out the issue. He had to order a part and did so. When the part came in, he came back, installed it and it has worked well ever since. No cost to us. We had a windshield issue. Short version: Our windshield cracked on its own while driving. No cars in front of us on an interstate. A second crack started while stopped at a rest stop. I think that there may have been an issue on how the window was installed that put it under tension. We went thru our local service facility who sent us to a local glass shop. They inspected it and determined that there were no rock chips that caused it. Newmar covered the complete cost of replacing the window (it was inside of our first year). The other major issue is the full length slide. My gut says that the slide is too heavy. On our next coach, we won’t get another full length slide. We had a problem with the slide being scraped by some brackets on the bottom. The repair was to install some slider plates in the scrape area. That caused (I think), some high points that in turn led to some tiles getting cracked. I do think that there may be more to the slide issue and we will find out soon. We are taking our coach into Newmar in April to get the slide looked at. We are past our 1 year warranty that covers everything, but it does seem to be a follow on to a previous problem. Newmar has said that they are going to cover the repairs. There have also been several smaller issues that I am not going to mention here in order to keep this review from being a book. These were dealt with under warranty. ? Overall, we love our coach and would get another Newmar product if we decide to replace the one we have. As I said, we are full timers, so it is seeing constant use (only about 10k miles though). I have had to deal with customer service from Newmar, Oasis, Girard, and True Induction. All of the customer service folks that I have dealt with have Show less

We will never buy Newmar again since we don't love service lounges. We full timed for 4 years in a 2016 Dutch Star. The first year we spent 2 months in service while living in it. By the end of the fourth year we spent almost 5 months in service because of over 120 repair items. Even though they offer tech support during limited hours during the week, good luck getting someone to call after hours, the service techs frequently gave bad advice and struggled to timely get us into service facilities under warranty. They became useless after warranty expired. Extended warranty by Cornerstone was a joke on us, always denied a claim, never should have bought it. Big stuff like: side radiator gear box went out twice, AC unit failed, needed a new one, 2 slides leaked (lack of sealant inside the slide from production) causing severe damage to cabinets, steering gearbox failed, full wall slide sagged requiring additional support and replacement of broken tiles, Oasis system 2 pumps failed, 3 full wall hydraulic pumps had to be replaced (slide cheeped out while driving, then new pump leaked after they replace wrong pump), furniture replaced because the fake leather cracked, 5 television sets mostly for unknown reasons, refrigerator failed, televator replaced, door step electric cover broke, door latch broke twice, Oasis fluid leaks, power steering fluid leaks, 2 leaks to the Freightliner air system (requiring them to cut out the diesel tank to get at the air reservoir), Winegard over the air and satellite antennas both replaced, 3 outside decorative trim pieces just fell off from lack of adequate silicone, silicone caulking around entire outside separated from the paint, diamond shield on front bubbled and separated (no we don't allow power washers to be used on the coach). But it was the small stuff from lack of quality at Newmar production and components that just accumulated that were the most annoying; like toilet electric switch failed, tiles cracked, inside trim separated from walls, wall paper came off, power reel replaced, cable to TV failed, bay door actuator failed, loose fuse box connection, dry climates the wood shrinks exposing unstained wood, wood stain wore off around door knobs, numerous drawer latches had to be replaced. As most RVers know, its the phone calls, troubleshooting, rerouting, scheduling, and fighting about what was warranty and how long it takes to fix something is the biggest headache. We did our part making sure we followed all the service requirements and self maintenance of the coach. For a Class A costing over $420,000 MSRP, this was our mistake for buying it, believing we were getting "Newmar quality" for the price. Selling it was one of the happiest days of our lives. If RV manufacturers profit/cost cutting measure is to increase production but to fix problems post production, then they should be offering 2-3 year full warranties for time to fix all the production and component failures. It was impossible to schedule enough service appointments in the first year to fix all the issues we encountered. Many Newmar service centers required at least 3-4 months to schedule and mobile repair can only do so much. The only positive regarding repairs was the Newmar service in Nappanee, Indiana. Have to schedule months in advance, but at least they have the parts and knowledge to repair quickly unlike most RV dealer service centers. Show less

We bought the unit new Mar 2014, so it sat on the lot for 1yr before we bought it. Pros: The design and layout was great! Even had a fireplace! However, that was as good as it got! Buyers be ware! The unit was in the shop 67% of the time we owned it!!! Many issues with electrical, wind noise and just before I traded it in, the slide broke down. On our first weekend out, AC went out, I had to go to Walmart and buy a window unit. Every time we used it, We had to take it in to the dealer the following Monday. Retained an attorney who stated we definitely had a product liability suit but no guarantee on outcome as lemon law in Texas is primarily for auto not RV! Cost for legal representation would cost $38k, so after 11 1/2 months of dealing with issues that were under warranty but never really fixed, and now about to expire, we took our losses and traded into a Newmar Dutch Star which is by far a better built coach! I do NOT recommend Winnebago product to anyone who is looking into one!!! Show less

Let me start by saying I believe once all the issues are corrected this will be a really nice RV. However, the build QC and the dealer QC were totally lacking. To start we took delivery of our 2021 Fleetwood Bounder 33C May 18 2021 from General RV 400 miles from our home due to price. The orientation was done by someone that really knew nothing about the RV other then "this is a storage bay". The living room slide did not retract smoothly and when I ask about it I was told "it's just a tight seal". The whole house water filter fittings leaked, the utility tray on the passenger seat fell apart when I lifted it out. They said they would correct the leak and tray issues before we came back the following morning to drive it home. Well, 45 minutes after the start of the drive home we discovered the dash AC did not work, it would heat but not cool at all. It was 97 degrees outside. We were on our way so we called General RV and was told "oh, I'll have someone call you", NOT. We go on our first camping trip, after 3 days we go to leave and the Livingroom slide would not retract. Long story short, we had yo abandon the RV and pay to have a mobile RV tech go out and override the system to get the slide in so I could drive back 100 miles to bring it home. Then we wait 2 weeks for an appointment at the local Fleetwood dealer to fix a series if issues. Of the 9 serious issues we reported ALL if then could and should have been corrected at the factory before it left or at least at General RV during their Pre Delivery Inspection. As for the dash AC, it is still not fixed because the local Fleetwood dealer said it was a Ford issue but after waiting 2 weeks to get it to a ford dealership turns out it is a wiring issue on Fleetwood's part. SO we are now waiting another 2 weeks to go back to the local Fleetwood dealer to have them Fix the dash AC. Long story short, Fleetwood my at one time have made a quality product but currently, NO. If you are currently looking at a Fleetwood product you might want to look at Newmar or Tiffin. Show less

We are true fulltimers - no permanent residence. Our main concerns were floor plan, redundancy of heating/cooling, appliances, fully self contained for at least a week. Our short list became Newmar, Tiffin, & Winnebago. We had never had a Motor Home before - we were tent/trailer campers for 30+ years. When you move into a RV you realize just how small they are! We went from 3000+ sq ft home to 420 sq ft! We researched and attended RV shows for 3 years before making our purchase. After 51/2 years in our coach & 35K miles. Likes: excellent floor plan for full time living and occasional guests. HVAC redundancy - 2 furnaces, 3 roof AC with heat pumps, and fireplace - combined we have electric and propane heat and cooking. Residential refrigerator, microwave/oven, washer and dryer, and entertainment systems are a must for us. The 42E also has the most basement storage and large holding tanks - absolutely musts for full time living. We have over 400 hours on our diesel generator and consider it essential because we leave it set to auto start all the time. Dislikes - roof ac units are noisy,, Galley slide issues - the Lippert Schwintek cannot handle the weight of the galley slide! We are completely satisfied with the Winnebago support network. Freightliner and Cummins have been there for us, too. All things considered the 42E has been an excellent home for us. Show less