This is our 4th Newmar (Bay Star, Canyon Star, Ventana) and now another Ventana. Canyon Star (gas) at 40 feet just didn’t have enough power for our needs. Had a few minor problems but all fixed on the rigs but we have talked to lots of folks over the last 15 years on the road and every brand has their share of problems. There is not a brand out there without issues. Some are production problems, some like a/c units are model problems and some are definitely owner caused problems. We have not had problems with getting it serviced but we did have a service writer that did not listen to us (twice,)but you will find that anywhere. Yes, next one will probably be a Newmar unless Winnebago management ruins the company. Yes, we have friends that swear by their Winnebago Horizons and others that swear at them! Show less

Had our 2015 Canyon Star about 9 months when we started having problems with the driver side living area slide out. It either would not come in or go out. It was "repaired" several times at the dealer and twce at the factory and worked fine while there but it failed again the first time we tried to use it after repairs. Newmar has worked on it and supported the repair costs so far but seems unable to get to the root cause and cure. VERY FRUSTRATING and Newmar attitude is sort of blase. BUMMER Show less

My wife and I are fulltime in this 2015 Canyon Star 3914. We did have some problems when we first bought the coach but that was the dealer mostly. When I called directly to Newmar and talked to Bruce, he took care of everything. My wife is a travel nurse and Bruce never asked us to bring our rig to a dealer. He sent someone to our campground everytime we had a problem to get it fixed. Every new rig will have problems...and Newmar fixed this rig of our every and anytime we had a problem. Now that we have had it for over 8 mos we have had no problems since. Show less