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8 ratings and reviews
Voted most helpful review
C Pepper
California
Reviewed on August 18, 2021
RV reviewed
2021 Nexus RV Wraith 34W

4.6
I bought a 2021 Nexus Wraith 34W. I am very happy with my purchase. The previous models had problems. I had a 2020 Coachmen by Forest river and had nothing but problems with this class a gas coach, it is truly a big piece of junk. Like most all the class a gas motor homes...
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I bought a 2021 Nexus Wraith 34W. I am very happy with my purchase. The previous models had problems. I had a 2020 Coachmen by Forest river and had nothing but problems with this class a gas coach, it is truly a big piece of junk. Like most all the class a gas motor homes they are all pieces of junk. If you are in the market for a good long lasting RV supported by a great company then NEXUS RV is the way to go. Your money will be well spent and your investment will last a lifetime. I got a tour of the factory and was treated as a #1 customer of NEXUS. I have had no other company treat as well as NEXUS. I had an exhaust brake added as well as an upgraded suspension. This beats a class a motorhome any day of the week. Plus it's much safer. I've taken it up and down the Rockies without any problems what so ever and it has all the power, braking and handling you will ever need. If you are in the market for a great motorhome look no further then the Nexus Wraith. You will be satisfied with your money well spent.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
5.0
Voted most helpful review
Jeff Bieger
California
Reviewed on August 7, 2022
RV reviewed
2019 Nexus 32 Phantom

1.6
We have had a lot of problems with this nexus RV the latest is the electrical caught fire and the rig is brand new , there are many many many problems with this and the Nexus manufacturer will not stand by there warranty. We asked them in the first year...
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We have had a lot of problems with this nexus RV the latest is the electrical caught fire and the rig is brand new , there are many many many problems with this and the Nexus manufacturer will not stand by there warranty. We asked them in the first year to please fix certain thisngs and the FLAT REFUSED.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Al Somerhalder
Texas
Reviewed on October 3, 2019
RV reviewed
2018 Nexus RV Phantom 31P

3.2
We got 575 miles away from Elkhart before the problems started. We have been towed twice and boon-docked in an International Dealership for 4 days. Our RV has been in the shop 7 times and Nexus refused to pay for initial assembly errors. We were further saddened to learn...
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We got 575 miles away from Elkhart before the problems started. We have been towed twice and boon-docked in an International Dealership for 4 days. Our RV has been in the shop 7 times and Nexus refused to pay for initial assembly errors. We were further saddened to learn our RV has depreciated 33% in it’s first 18 months.
Livability
4.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
Voted most helpful review
Kandace
Utah
Reviewed on September 11, 2021
RV reviewed
2021 NeXus RV Triumph 24T

1.8
So, what do you get when you purchase a NEW NeXus Class C unit for over $100K? Problems!! After waiting almost five weeks for them to ship the generator...our FIRST trip included a leaky water pump, a slide-out that ripped the flooring, wallpaper that was lifting, warning lights...
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So, what do you get when you purchase a NEW NeXus Class C unit for over $100K? Problems!! After waiting almost five weeks for them to ship the generator...our FIRST trip included a leaky water pump, a slide-out that ripped the flooring, wallpaper that was lifting, warning lights that stayed on the entire trip, and an outside storage door that fell off. Even better...on our second trip, the back window shattered while driving. Coincidence maybe?! All of this to say, we had planned a summer of camping that didn't happen. Since signing the contract in April, we have used our RV for seven days in the past five months. Note...we are still waiting for NeXus to address the damaged flooring. It's a beautiful model with a lot of problems and poor customer service from the manufacturer. If you plan to purchase a Class C RV our advice would be to buy one you get to use.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
DANIEL ROE
Reviewed on July 1, 2023
RV reviewed
2022 Nexus RV Rebel 35R

1.0
In Fed of 2023, we purchased a 2023 Nexus Rebel 35R from General RV in Tampa, FL. While we want you, the reader, to know that the entire purchase experience with General RV was a disaster (they lied to us and when we brought the RV in as they requested, they...
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In Fed of 2023, we purchased a 2023 Nexus Rebel 35R from General RV in Tampa, FL. While we want you, the reader, to know that the entire purchase experience with General RV was a disaster (they lied to us and when we brought the RV in as they requested, they didn't have an appointment slot for us), but that's not the reason for this review. Our purpose is to tell the public about our experience with our Nexus Rebel 35R.
Here we go.
It wasn't any longer than our first trip in the RV (Florida to Mexico) that the problems began. For starters, the roller cover for the left-side slideout did not roll up as it should and as such, was prone to catching the air and acting as a type of sail when the RV was moving. Even worse was that we had to listen to the flapping of cover when the vehicle was stopped.
Upon our return to Florida, we immediately notified Nexus Customer Relations of the problem. Nexus promised the problem was going to be fixed in very short order. Well, it was not fixed. We never received any notice from Nexus or General RV that the requisite parts were in and that the RV needed to be brought in.
So the RV sat broken and unused in Florida until June of 2023 where we embarked on a trip to see the west. On the way out, we passed through a rainstorm where we discovered multiple pools of water in both the cab and the cabin.
We were heading north to Glacier National on a very windy day and because the slide out cover was so loose, the wind completely ripped the roller cover off, leaving only the mounting brackets.
Then, when heading south through Wyoming, we discovered that the cab body panel piece located under the driver's door was barely hanging by one screw (three were missing.) I'm not being dramatic by stating that if that panel had come off when the vehicle was in motion, it could have caused someone else's significant injury, or even death.
So, in addition to the missing slide cover, multiple leaks, a middle vent that won't stay closed, and a piece of the cab ready to fall off, we have also found more than a dozen screws that had come loose in the cabin. And this is in only 11,000 miles.
We paid roughly $200,000 for this RV and this is the quality that we get? This is shameless! Where is the quality control? Why does a $200,000 vehicle have cab parts coming loose and ready to fall off? Does management really see this as acceptable.
By the way, even though our RV is built on an International Truck chassis, I know that Nexus is responsible for assembling the RV's cab and as such, it's their lack of quality that allows cab pieces to come loose. I know this because I meet a group of International Truck employees in Montana and one of them gave me his business card. So when we stopped in Arizona, I emailed him and showed him the pics. He clearly stated that IT only provides the chassis and diesel engine.....Nexus does the rest.
In our attempt to identify the nearest in-warranty service center in Arizona that we could take our RV to, we reached out to Nexus Customer Relations for assistance with this. It wasn't until we had made multiple requests to the CR manager, as well as having sent a note to Nexus' CEO that we actually heard from CR manager. While this person did provide us with two possibilities in New Mexico, why in god's name did she suggest a facility in Florida when she new darn well we are in Arizona? What is up with this person? Why is she still representing Nexus?
In closing, while we were initially proud to have purchased a Nexus RV, we are now ashamed of what we have in our driveway and we wish we had never heard of Nexus RV.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
Chris Charest
South Carolina
Reviewed on February 10, 2021
RV reviewed
2013 NeXus RV Viper 27V

4.8
We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their...
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We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their RVs. Nexus was a low volume, high quality manufacturer and I liked this.
This RV has given us very few problems. Everything about this RV seems to be well made, with quality components. All RV manufacturers have the option to use different components and materials of varying quality and cost should be higher with high quality, low defect components. Nexus chose to use high quality materials, like the Adzel wall panels, which are strong and water resistant. The roof is a fiberglass sheet similar to what I've seen used inside refrigerated semi trailers. No leaks. The full body paint job is great. It was sealed with something that almost makes it unnecessary to wash it. If we had kept it under a roof like the first owner did, cleaning it would be infrequent.
The chassis is the Ford E-450 Super Duty which is a commercial grade, utility chassis. It does the job but could be improved with some suspension modifications, self installed for a few hundred dollars. If I was sure we would keep this RV for another 10 years, there's a company that makes ambulance suspensions that cost around $10K or $12K.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
Linda
Reviewed on September 25, 2023
RV reviewed
2022 Nexus Triumph Triumph

1.4
The poorest quality and workmanship I have ever had. Only took unit out 3 times as it sat in shop all summer. Engine light came on only for Ford to find screws were drilled in top of gas tank. Ford FOUGHT to get Nexus to pay. Next on the hottest days of summer AC quit working. Had to...
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The poorest quality and workmanship I have ever had. Only took unit out 3 times as it sat in shop all summer. Engine light came on only for Ford to find screws were drilled in top of gas tank. Ford FOUGHT to get Nexus to pay. Next on the hottest days of summer AC quit working. Had to come home. We brought back to dealer only to have them report 5 major things wrong with air. They completely rewired it. Wasn’t even in ducts, freeze switch never installed into evap coils. Slide out ruined flooring when brought in besides cables out of time. Nexus knows what they are doing. Stall tactics used until they can claim 1 year warranty up. The unit sat at Ford dealership and RV dealer all summer. Guess who got stuck with repair bill on AC and expensive slide out problems on errors CLEARLY made at factory. RUN!!!!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
Susan
Minnesota,
Reviewed on February 7, 2024
RV reviewed
2023 Nexus Viper 29V

2.2
The dealership spent a half day tightening screws, table, door latches. Couldn't get it home from dealer without thinking it was going to burn up. The support phone number was useless and wanted us to sit in the RV for the weekend without anything working, including heat, in about fifteen...
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The dealership spent a half day tightening screws, table, door latches. Couldn't get it home from dealer without thinking it was going to burn up. The support phone number was useless and wanted us to sit in the RV for the weekend without anything working, including heat, in about fifteen degrees. We prepared to jump out of the vehicle as it was smoking but found a Ford dealership who spent hours with us trying to figure out the problem. A relay from the engine to the living area. It was disconnected, got it home the rest of the way discovering additional other problems. Took a lot for manufacturer to agree to fix the numerous problems. Drive it there an left it for weeks. We went through what they said they checked, but still didn't fix all the problems. We've driven thousand of miles and none for pleasure. Dealership nor manufacturer will take it back. Absolutely do NOT recommend Nexus!
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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