I ordered this Jayco model 27RL from the factory in 2020. We loved the floor plan, the exterior design and the interior design. When we took deliver, we completed a thorough walk through and all seemed fine. We decided to do a short local shake down trip and this is where the disasters began. The wall paneling between the bedroom and the bathroom was not fastened properly and had a huge bulge. The gas appliances failed, an exterior speaker was not working, the slide would not close properly and had a cut in the fabric on the top and the trim in the living room came loose. I made an appointment took the rig to Richardson's RV in Riverside Ca. I dropped off my trailer I was told that it would be at least six weeks before I could pick it back up. I told them I have a cross country trip planned. I was able to pick up my trailer a week before I started my trip. All of the items were addressed. As for the gas appliances I was told they found a pinched line the first day of the trip my gas appliance's failed again. Since I was a full day away for my service center I contacted Jayco service center in Indiana and explained my situation. I was told to take it to an authorized Jacyco service center. All of the service centers were booked 2 weeks out. I contacted Jayco again and asked if there was anything they could since I was on a trip the reply was, take it to a service center an get a motel room. That would have been a $2500.00 extra expenditure and loss of my future deposits. We ended up purchasing Ice chests and cooking on a colman stove for the next six weeks. When we returned I dropped of the trailer for the repeat repairs. This time they changed all the regulators which solved the problem( I thought). We are on another cross country trip and the gas for the refrigerator has failed again and the black water handle broke in the closed position now we have to use truck stop facilities. we are going to sell this LEMON. When we reach our destination in NC we are going to sell this headache even if it a loss and return home without it. We have had 3 travel trailers in the past and have NEVER had the issues we have with this Jayco. Show less