We bought the 2020 Lance 850 after much studying and reading reviews for RV truck campers. We had a travel trailer we were happy with for 3 years, but wanted something with a smaller footprint. A truck camper seemed just right. There is nowhere in our area which sells truck campers, so we drove 3 1/2 hours to the nearest dealer. The Lance expert there seemed quite knowledgeable and was helpful. We made the purchase and drove the 3 1/2 hours back home. Our first trip was planned for that week - to Vancouver, WA. I made food in advance, as the refrigerator in this model is not small, and we turned on the refrigerator the night before our journey, as we had always done in our previous camper. Unfortunately, the refrigerator never reached a temperature lower than 50 degrees, which will not keep food from spoiling. A call to the dealership was not helpful. We left anyway and made our trip. Since then, we have added 3 fans ourselves and now are comfortable with the cooling. About 6 months ago, we noticed water on the floor - we had not used the camper in a few months. We discovered it was coming from moisture around the fans and skylights in the ceiling. We called the dealership and ended up having to take it for repair - requiring two 7 hour round trip journeys. So far, the leaks seem to be repaired; however, they could not get the rust removed from the ceiling around each window. We have also had to repair: the faucet in the kitchen (we replaced it as it was leaking underneath the sink); the shade on the back door fell off and we have rigged it back on; the brackets on the awning have fallen off and one is still missing; the hot water tank sprang a leak and we have to replace it. We never had any problems with our Forest River trailer and thought we were trading "up" to Lance. We cannot, however, recommend this camper Show less

We bought this trailer "new" even through it's a 2022 from a dealer a few months ago. While we love a lot about it from an esthetic and layout viewpoint, the overall build quality has been nothing but disappointing. There a many issues that began from the start and they keep coming. 1. The door is very difficult to open and close and doesn't seal properly. Light can be seen coming in through the bottom. Despite constant adjustments to the latch, it doesn't seem to help at all. I seems as if the door isn't hung properly or is warped. 2. We just had a major flooding issue when water leaked through the closet side wall of the bathroom when attempting to connect a hose to the outside connection. We had to open the back panel in the rear storage area to find the internal collar that's supposed to seal everything had completely come off. There was nothing to hold it in place when an outside hose is disconnected; not even plumber's thread tape. Apparently the last time we unscrewed a hose, the inside collar seal unscrewed with it. Unacceptable! 3. The bathroom sink is plumbed to the black tank, not the gray tank. This poses several problems. The most serious being the camper fills with methane gas whenever the sink is open and could potentially result in an explosion, not to mention the entire trailer smelling like a sewer. It also means the black tank will fill that much quicker when boondocking than it would it the sink was plumbed into the gray tank. Also, there is no "J" or "P" trap to keep a layer of water that would seal off this potentially dangerous gas from filling the camper. 4. We also recently discovered that there is no power to the roof antenna. 5. The outside shower doesn't work at all. The TV doesn't connect to the soundbar. It won't even work when connected with external HDMI cables. The primary point of the soundbar is to enhance the quality of the TV's audio and the dealer's service department says they don't think they're supposed to be connected. The soundbar works for radio, but not TV event though it has a direct HDMI input in the front. We've tried 3 cables and nothing. 6. Trim over the dining table is bowed and there is a long strip of glue that was applied directly below the trim strip. 7. The clear coating on the overhead kitchen cabinets is delaminating. 8. There was no snaps or vent cover on the vent over the main sleeping area; just where you want one most. There is on the other 3 vent openings. The dealer said that this didn't have one. Why would you have one for 3 vent openings and not the one that pours sunlight in on you while sleeping at the crack of dawn? Also there are 4 small holes in the trim that look like the snap attachments should have gone there and it looks like they just forgot this detail in construction and missed it upon inspection, if they even do that before shipping to the dealer. 9. Several of the window shade won't stay up; a major adjust or replacement is needed. On top of all these issues, we've had to make minor repairs and adjustments on our own. As previous travel trailer owners, we are not rookies and this is to be expected as time goes on, but not when it's new. Lance has a reputation for being a higher quality build than other travel trailer brands. Based on our experience so far, it is not deserved. It's a lot of money to spend on a travel trailer and we're worried we bought a lemon! Show less