Love the room love the layout but the quality is lacking, and there is no support from the factory. We had a few small things happen and some very large things happen.The first thing that went after less than a year were the decals. The only thing Keystone would do was send us new decals but not take up the old ones. Or put the new ones on. Then the floor in the garage rotted. That was only after three years, then the garage door rotted, after only five years. Our RV dealer thought for sure Keystone would help. Keystone turned it down. We spoke directly to a representative at Keystone, she said if we went to Indiana and they would help us. Not 100% but would help. So we took our hard earned vacation and went there. When we got there the representative was not there. She did however arrange a tour of the plant. The gentleman that gave the tour said that the Keystone Raptor we had was horrible and they know that they had mistakes on it but they are not doing anything about it. What a waste of time and fuel. We did take tours of other manufacturers while we were there, We decided to never buy another Keystone product again. Can you imagine driving all the way to Indiana from Florida and then not even talking to you except to give you a tour? I would never recommend another Keystone to anyone! Even the RV dealership that we purchased from State and do not sell Raptor is any longer Due to the workmanship, and lack of support from factory. Show less

This is our second Keystone RV product. First one was Raptor 2004. Sold it after 7 years. I've been searching for a RV that checks all my boxes, weight, length, space, quality and price. We just bought Cougar and took it for a test camp close to home at Lake Tobosofkee in Macon Ga. Love my new camper. It's all that and more. I don't have anything negative to say about it yet. My favorite parts are the unique bathroom for a camper this size. Feels like a space you'd find in a Class A. Very roomy kitchen and living space, lots of storage. Show less

We purchased a new 2019 Keystone Raptor this past May. Beautiful, but lots of problems with it. Kitchen sink water drains on the kitchen floor. Refrigerator did not cool under 59 degrees. Front door pops open. Toyhauler ramp would not close on one side. The 3 new Furrion TVs that came with the RV have never worked; dealer, TV manufacturer, and Keystone RV cannot figure out why they do not work. RV has been at the dealer for the entire time except for 13 days. It is still there..... our travel plans for summer and for the first month of Fall have been ruined. Will never purchase a Keystone product again. Now we are stuck with it! By the way, the dealer said they fixed our issues. We took it out for a weekend (next town to us) to only find out nothing was fixed. Had to take it back a 2nd time and it is still there today. Show less

This was the first RV we have ever owned; what is the saying "Go big or go home?" Well we went big and did not regret our decision one bit. We are avid motorcycle riders and like to camp as well. So, we decided to get a 5th wheel toy hauler so we could combine both hobbies. We already had the truck to pull it, so just needed to find the right 5th wheel. We did our research, went to multiple dealerships, RV shows and finally decided on the 2020 Keystone Raptor. The model 356 is not the biggest Raptor out there, but it was the perfect size for us. It had all the amenities and creature comfort one could want. Our rig was not lacking for much if anything (it did not have a solar panel, but was prewired for it). We have traveled from the East Coast to the far side of Texas with it and did not have any issues with it. We have been to Western North Carolina with it and experienced no problems. The 11' garage had plenty of room for our H-D Tri-Glide (1,200 lb Trike). Once it was latched down to the floor, the Trike did not move. We still had enough room for other items. This Raptor can sleep up to 7-9 individuals, but it would be crowded in the main area. That is why we were glad to have the ability to change the garage into another room. Then there is the ramp that turns into a patio deck. Having the extra bathroom was a benefit as well. As for the warranty provided by Keystone, it was no problem getting work performed on it. On the first trip, we lost the "boomerang TV antenna" on the way home. Took it to the dealership and the warranty took care of it. The wife and I could not be more happy with this 5th Wheel Toy Hauler. Would suggest this to our friends. Show less

We’ve lived full time in our 2011 Keystone Raptor 410LEV since July 2016 and we feel extremely fortunate that it turned out to be absolutely perfect for us. It was the very first RV that we looked at when we decided to buy a toy hauler, and we were sold as soon as we walked inside and saw the wide open floor plan of the living room, the size of the refrigerator and the layout of the bedroom. The floor plan is ideal for living with a large dog, because we can get into both the kitchen and the bedroom from either of two directions without the need to step over the dog. The garage was just large enough for our 2 quads at the time, and now our one Yamaha Wolverine 2x side by side. We love having a garage that serves as a great extra space for a printer, ice maker, hanging winter coats and storing a vacuum, several small appliances and dry goods that we buy in bulk. It’s also great as an extra entryway for days when we get muddy, or as a guest room with its own private entrance. We haven’t had any unusual problems other than replacing things that have exceeded a reasonable amount of wear and tear. Show less