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15 ratings and reviews
Voted most helpful review
Jerry
Michigan
Reviewed on November 10, 2016
RV reviewed
2014 Keystone Outback 298RE

3.2
Love my Outback 298re but Keystone Outback sucks! My Outback has the dreaded front cap fade which Keystone knows they have a problem.
Will not repair do to its out of the 1 year warranty. Now I have to pay $2500 for there screw up. This fade problem has...
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Love my Outback 298re but Keystone Outback sucks! My Outback has the dreaded front cap fade which Keystone knows they have a problem.
Will not repair do to its out of the 1 year warranty. Now I have to pay $2500 for there screw up. This fade problem has been going on for years and now they paint the front cap rather then the gel coat they have been using. I will never buy another Keystone RV again
Livability
3.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Greg
Michigan
Reviewed on March 31, 2017
RV reviewed
2014 Keystone Outback 298RE

2.6
Was told by the Keystone / outback rep AB Saleh that the front cap would never fade, its gel coated and uses same process as a boat (rv show feb 2014)...of course it did, and there is ZERO support from Keystone to do anything. Constant issues with the slides. ...
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Was told by the Keystone / outback rep AB Saleh that the front cap would never fade, its gel coated and uses same process as a boat (rv show feb 2014)...of course it did, and there is ZERO support from Keystone to do anything. Constant issues with the slides. Mine actually had 2 of the brackets rip out of the wall at different times. Front shell/cap has a stress crack with no impact point. Do yourself a favor, and buy something worth the money, and Outback, and Keystone is not.
Livability
3.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
1.0
Voted most helpful review
Barbara Boyd
North Carolina
Reviewed on June 13, 2018
RV reviewed
2010 Keystone Outback 310BH

5.0
The Keystone Outback is a great light weight RV. Very comfortable. Enjoyed many trips with our family. Easy set up and take down. The two slides make it very roomy. The storage is good and...
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The Keystone Outback is a great light weight RV. Very comfortable. Enjoyed many trips with our family. Easy set up and take down. The two slides make it very roomy. The storage is good and adequate.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
James Angier
Reviewed on December 7, 2022
RV reviewed
2022 Keystone 3 slides Outback 330RL

1.8
Purchase the 2022 Keystone from a local dealer Webb's RV Bangor, Salesman downplayed other units and (hindsight) pushed this Outback 330RL on me, (great salesman. can sell your shirt right off your back) he'll have no problem getting a job, got the same treatment from...
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Purchase the 2022 Keystone from a local dealer Webb's RV Bangor, Salesman downplayed other units and (hindsight) pushed this Outback 330RL on me, (great salesman. can sell your shirt right off your back) he'll have no problem getting a job, got the same treatment from service, oh it's like that, uneven roof off by quarter inch several places. Bathroom shower leak 4 attempts look like silicone. Kitchen sink pitted after a couple of days use, stove Ignitor broke after 10 days, couch came off track wound up in the middle of unit AC stop working, replace thermostat, Under carriage material came loose dragging down the road list is long you get it Webb's RV sold me a defective Keystone Outback 330RL and downplayed the repairs
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
1.0
Voted most helpful review
Katharine Haley
Arizona
Reviewed on January 14, 2020
RV reviewed
2019 Keystone Outback 330RL

4.6
We researched and looked at RVs for over a year. We bought a 2019 Keystone Outback 330RL because of its size (almost 39’) and because we wanted something we could live in full time. It has a great floor plan, (island kitchen is my fav!), it’s roomy, comfortable, with a great...
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We researched and looked at RVs for over a year. We bought a 2019 Keystone Outback 330RL because of its size (almost 39’) and because we wanted something we could live in full time. It has a great floor plan, (island kitchen is my fav!), it’s roomy, comfortable, with a great outdoor kitchen. Has a huge wardrobe, king size bed (not a true king, but we found sheets to fit), quality awning and great steps. This RV can handle hard rain, high wind, and pretty much any weather condition. We have had zero problems with this RV. Although, we would not buy another RV from the dealership we purchased this RV. The dealer did not and refuses to provide our sprayer for our outside shower. We will likely have to buy the entire kit online. We quit our jobs and have been full timing just over four months! We love it and love our Keystone Outback! Happy travels and stay safe out there! ❤️
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
Voted most helpful review
Troy Hammock
Florida
Reviewed on June 23, 2017
RV reviewed
2017 Keystone Outback 325bh

2.2
I purchased a 2017 Keystone Outback RV in August of 2016.I have had several issues arise with it and it's not getting any better.
The wood trim throughout the unit continuously warped and dis-colored even after being replaced repeatedly. The lock had to be replaced 3...
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I purchased a 2017 Keystone Outback RV in August of 2016.I have had several issues arise with it and it's not getting any better.
The wood trim throughout the unit continuously warped and dis-colored even after being replaced repeatedly. The lock had to be replaced 3 times in the bathroom exit door and it is still not working correctly. In the master bedroom, The bed lifts up for additional storage. This contraption broke and all that was done to fix it was the dealership drilled new holes in other places with bigger screws.
This was tacky....I did not buy a used unit, I bought a new unit and do not expect to have multiple drill holes in the furniture. There was a leak in the ceiling that ran into the bathroom and outdoor kitchen. The dealer said they fixed. Several months down the road, the floor in front of the bathroom and bunkhouse started getting soft.
It go so soft you couldn't even walk on it. The dealership look at it and the wood is rotted. The whole floor is going to have to be replaced. A BRAND NEW UNIT!!!
There is much more to divulge but I am tired. I highly suggest anyone considering purchasing a Keystone to be CAUTIOUS. I thought they were the better units but to my dismay it is evident they are not. I am requesting Keystone exchange me for a new unit and compensate me for the months payments I made when not having the unit.
I only used it 4 times out of a full year because of careless and bad craftsmanship.work.
Review about: 2017 Keystone Outback Bunkhouse.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
Voted most helpful review
Kevin Ayers
North Carolina
Reviewed on October 22, 2019
RV reviewed
2017 Keystone Outback 322BH

2.2
Well after owning our 2017 Keystone Outback 322bh. Found out that the tub drain has been leaking on top of the gray tank and now the floor is soft. The dealer TAC RV located in Moyock NC isn’t helpful and I would never recommend them. The service is awful....
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Well after owning our 2017 Keystone Outback 322bh. Found out that the tub drain has been leaking on top of the gray tank and now the floor is soft. The dealer TAC RV located in Moyock NC isn’t helpful and I would never recommend them. The service is awful. Keystone won’t do anything and the dealer said the extend warranty doesn’t cover it, the extended warranty that they talked me into buying so that i would have no worries. They also forgot to put the rubber strip on top of the slide when we first purchased it, and we had a river running through the camper. The dealer was paid to replace all the trim and now that is all splitting. I know they didn’t replace anything. Also, not certain the soft spot in the floor didn’t come from 4” of water when it rained and they don’t want to be liable so they say it was the tub drain. I would not but a keystone product and certainly will never give TAC RV my business.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Albert Clark
Florida
Reviewed on December 16, 2020
RV reviewed
2005 Keystone Outback Sydney 30RLS

3.6
I had just gotten a job to move from Oklahoma to Florida when there was an RV show in town and we went there and bought a 30 foot keystone outback Sydney fifth wheel. It towed great through a near hurricane all the way to Tampa and we lived it it for three months very...
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I had just gotten a job to move from Oklahoma to Florida when there was an RV show in town and we went there and bought a 30 foot keystone outback Sydney fifth wheel. It towed great through a near hurricane all the way to Tampa and we lived it it for three months very comfortably until we found a permanent house to purchase. A few months later I went out to make my monthly check on the fifth wheel in storage and discovered the rubber roof had shrunk leaving a gap all the way around The edge of the roof except for the front clip. Keystone and the roof manufacture said it was rat damage but nothing else in the storage area had that problem and how did Rich get of the roof when there was nothing within 30 feet. My insurance company graciously I said that it was storm damage and paid out $9000 to replace the roof. Later that year we took it back to Oklahoma to visit and a 15 foot section of the side fiberglass came off on the highway in Louisiana on the interstate. My insurance company paid $6000 repair it. We took it on a 200 mile trip to go sightseeing with no problems, then a three day trip to South Florida with no problems It sat for another two years and as we were getting ready to take another long trip we discovered the rubber roof had leaked again and destroyed the floor from front to back where it was spongy. The insurance company refused to pay for a second new roof. It was less than a year old when Keystone and the roof manufacture both refused to fix it calling it rat damage. I will never buy another Keystone product. I now have an all secondhand 2002 motorhome.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
David Dietzel
Arkansas
Reviewed on January 9, 2018
RV reviewed
2018 Keystone Outback 255UBH

3.0
Fit and finish of the RV is horrible, they didn't cut the trim pieces, they broke them off and nailed them into place, my previous RV was a skyline Eco-Camp considered to be very low end, but the quality of work was much superior to the Keystone Outback. There...
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Fit and finish of the RV is horrible, they didn't cut the trim pieces, they broke them off and nailed them into place, my previous RV was a skyline Eco-Camp considered to be very low end, but the quality of work was much superior to the Keystone Outback. There are several things that are designed poorly, but the worst is the closets. They are so short, that all your shirts wrinkle just hanging, what on earth were they thinking?? There is plenty of room below the closet if they extended them 6-8" it would be a whole different experience. I bought from camping world, I have not been pleased with the service so far. 5 Calls within the first 2 weeks of ownership to just get someone to the work done they promised when I bought. The great thing about this camper it is much warmer than my last one, they did insulate it well and that has been a very fun experience compared to my last RV. It pulls very well, but so did my previous one. The layout is great in the kitchen area, but the bathroom is really small? not sure why, again there is room, but they just didn't seem to use it? No toilet paper holder in the bathroom?? no towel rack. Seems like they just cut crap to save money and let you fix it. I agree it's just $20 to get from Amazon, but really?????
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Ronald Iocono
Delaware
Reviewed on February 27, 2020
RV reviewed
2020 Grand Design Momentum G Class 29G

2.6
My tow vehicle is a 2011 F250 6.2 gas ext cab 8’ bed. 12,200 tow cap. It pulled with no problems after what I had to do to make it so. Was excited to find a TH with isolated garage. Little info at dealership, but expected tongue weight w/in my Class IV hitch. So wrong !! Bought a scale and...
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My tow vehicle is a 2011 F250 6.2 gas ext cab 8’ bed. 12,200 tow cap. It pulled with no problems after what I had to do to make it so. Was excited to find a TH with isolated garage. Little info at dealership, but expected tongue weight w/in my Class IV hitch. So wrong !! Bought a scale and found TW was 1700 lb. unloaded !! Later found online brochure stating TW as 1500 lb. I upgraded to class V hitch & sway pro 2000 lb hitch to stop excessive sway. After 6 week trip let me tell you the floor plan is poor. Storage space for cloths & RV supplies is severely lacking. Main bath is too small & the 2nd bathroom is a joke. Unless your a small child cleaning up after doing your business is next to impossible. Sit on the toilet & imagine it yourself. The shower is small & curtain does a poor job keeping the water inside. The garage is great, the couch is comfortable but a small Television off to the right leads to neck pain. The bedroom is cramped with little space to get around. Mind you my wife & I are not tall & of normal weight, but constantly frustrated by the shortcomings noted above. I cannot recommend this RV. Build quality is good, but livability is severely lacking for long term travel. Now considering trading in for a Keystone Outback 324cg or 335cg.
Livability
3.0
Overall quality
3.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
3.0
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