We picked up our camper got it home the self leaving would not work and took back next day great American rv in clear keep it and called and said camper was ready went back and camper would not self leveling again left it more than a week with them they fixed it plus other stuff that was wrong with it we took to beach net week and came home and the swinteak slid would not come out and got stuck at 45’ angel took 5days to get back in took back to them we have been lied to and tell us they will have it 6 to 8weeks and they have had it 3 weeks now and now that much longer and will not give us another one we are very disappointed in great American and keystone in this we have only had the camper at our house for two weeks the last two months we have owned it it’s a 2022 Arcadia sectional couch was listed with power foot rest and was advertised that way and now want do anything or give us any money back on it now because it doesn’t have that option with the camper Show less

We purchased our new 2022 Keystone 377RL from Riverwind RV Sales & Service in Andover Kansas in March 2023 and they have been a professional and fair dealer. They beat all sales competitors in price and provided a great trade in value as well. We inspected it prior to delivery and had all the normal issues such as several trim sections loose, gap in the lower aft wall to the floor panel, pulling and loose screws in several locations, no strain relief to the positive battery cable, gouge to the edge of the counter top under the cabinets, etc. After the maiden ring out trip to a local state park, all the main items worked well such as the refrigerator (both gas & electric), both AC Units (very quiet), electric hot water heater, microwave, solar electric charging system and furnace. No issues with the fireplace, TV or sound system either. However, the grey water tank for the shower and bathroom sink filled to the max somehow when water system is connected to RV Park "city water". There must be a check valve or some other issue allowing water to flow into the grey water tank un-commanded. The shower hot water valve would not shut off completely as well causing a drip drip drip onto the shower floor (annoying) but was not enough to fill the tank to the maximum level which of course caused the shower floor not to drain. One other issue on other reviews was the dump valves were miss marked; "Grey Water" was actually the "Black Water" valve. Both living room slide outs need to be adjusted when extended and retracted. Bulb seals were not contacting the frame on both slides when fully extended. Right forward rubber gap trim came loose and was flapping on the side of the trailer on the way to the RV Park. Had to stop and punch it back in and duck taped for security. Both main slide outs forward and aft floor tile corners buckle when fully extended causing a tripping hazard. Aft awning forward mount bracket is missing 2 securing bolts out of 5 required. The Auto Leveling Instructions were incorrect. When coming off the initial leveling program to go home, it said to press the up arrow first when it should be the down arrow. Bottom line is an in-depth good quality assurance inspection is severely needed by Keystone Arcadia before any RV leaves the factory. Show less