We purchase new oct 13, 2018 and took delivery oct 19. Nothing but problems with [dealer] and Keystone. All occurred within 2 weeks, but took over a month for them to admit problems. On dec 26 dometic furnace went bad. Both Keystone Show less

We have had a great experience with our dealer!lifestyle rv of Kansas city Missouri you rock! Keystone you suck!!! After 3 years of owning our 2810 bh the antenna leaked and caused mold issues. Keystone is now refusing to correct their problems. So forever more we will never refer or buy from keystone! Show less

We have never had any problems worth this unit. The front cap started fading and Keystone took care of repainting correctly immediately. Very pleased with this unit and with Keystone. Would buy or recommend to anyone. Show less

we broke down in ft Myers FL and bought a new keystone bullet because I can't sleep in a bed and this floor plan had the rear living room with recliners...this rv has been nothing but problems and then trying to get it done through warranty is a joke...it's been at the dealer more than I've had it almost....campingworld says I need a new roof and keystone is denying the claim...we love the camper but nothing but quality problems. I have a lot of camping experience and I personally would not recommend purchasing another keystone product again Show less

We have had this travel trailer for approx. 9 Months. It has a good floor plan, is set up well, and does tow well. That is the ONLY good about it. We bought brand new, it has spent most of the time in the shop. It has had plumbing leaks, hot water heater problems, had to have an area of the roof fixed before it leaked, has other intermittent problems. The fit and finish is poor at best. The past 2 times we have camped, the ac is not working well. Shame on Keystone for putting out such a poor product. We owned a keystone before, it had problems as well, we just figured we got the “lemon” and gave keystone another chance. Well, I now know it is just bad quality. Show less

Had problems from day one. First camping trip the sunroof leaked. Had to reseal the seam. Then a strap under sofa broke. Had to replace sofa. Then a leak was found in ceiling. Ceiling bubbled inside, big water stain on sofa from leak. Only 2 years old, Keystone refused to fix. Do not buy a Keystone Passport Ultra Light. Save your Money, Invest in anoter camper. Keystone terrible Mfg. Show less

Loved the layout BUT Keystone products are terrible. The craftsmanship and quality of their products are garbage. Shelly who is a keystone manager, never returns calls and avoid you at all costs. We bought the trailer at Camping World and the have been great, working with us and doing what they can. Thank you for that! I would NEVER EVER recommend a Keystone product and I know so many others who are also having major problems with their Keystone. The product and company don’t care about you after you buy it and that sucks. Never buy a Keystone but definitely go to Camping World for a purchase of another trailer. Show less

We've had numerous problems with this trailer. Several shelves collapsed because of poor installation. Fender skirts are too light & not installed well. Screws fell out & fender skirts cracked at numerous mounting holes. Front cap paint oxidized after 18 months & Keystone will not fix. Rear cap separated at roof seam & Keystone replaced under warranty. Show less

First year of using our brand new Keystone Hideout 252LHS we had these problems (repaired by warranty): * Defective/leaking bedroom window * Broken refrigerator fan * Defective gray water indicator * Defect in rear door (door replaced) * Leaking propane tank pigtail hose Problems Keystone refused to fix: * Broken Furrian DVD player * Intermittent defect in potable water indicator * Broken leaf spring on rear wheel * Defective shower hose Their campers are cheaply made and they'll make any excuse in order to deny your warranty claim. Show less

Guys, just please dont even consider keystone.. I heard few bad things before buying one but figured cant please everyone so I went for a keystone. The worst mistake of my life. It just turned a year old and has warranty but keystone does not stand by it at all. Our rv is literally ruined from mold bc no ventilation. This model does not have a exhaust fan in shower room so moisture is just so bad. We did everything to prevent it but here we are. After camp rids, expensive dehumidifiers, crack in windows.. still... mold issues! Bc they state condensation in the warranty papers they are good and dont gac e to cover any problems that come from it.. we let it sit and it has problems we stay in it and it has problems.. we literally threw away 70 grand with this.. it makes me so sick!! When we open our underbelly up it was covered so bad in mold. I had a misscarage and stayed sick bc of it!! We didnt kno it was mold under there and it grew within weeks.. trust me!! This is a huge issue with keystone!! Stay clear away!! Show less