Our 2020 Entegra Accolade came with problems, most significantly a separation of the cab molding from the frame around the upper bed window to the point pink insulation could be pulled out, leaks, etc. Our Class C went in for service Jan. 8th . . . it is now Feb. 6th and we were just told it will be til the end of February! Between the dealership service dept. (La Mesa RV) and Entregra,we have been repeatedly lied to, nothing was ordered to repair our RV until the 26th of January . . . This isn't our first rodeo with a new Jayco Super C, (who owns Entegra,) having previously purchased a new Jayco Seneca, but I can guarantee you it will be our last. We're getting nowhere with this good cop/bad cop routine between the two, playing the blame game with each other to the point of idiocy. Buyers, you have been warned! Show less

We purchased this RV new after bad luck with our last Jayco Seneca (2018). We thought it was just a bad unit and we had bad luck. We were wrong. The floor plan is pretty nice. Beyond that, there is nothing good to say. Jayco Warranty takes weeks to approve any repairs. This is how they are able to offer 2 years, because if you get anything fixed it will sit at your dealer waiting for Jayco's response. Ours has been sitting for 9 of the last 11 months to have fiberglass cracking issues repaired around all three slide outs. Jayco delays every step of the process. The dealership has to send photos of the problem...wait a few weeks for approval to see where the problem started. Then they show the findings, and another few weeks of delay to approve them to look further. After the problem is found, then it is another 4-6 weeks for them to approve the repair. Lastly, they delay shipping the parts needed to make the repair for another 4-6 weeks. This was the case with our old one, and now our newer one. The overall build quality is what you should expect from the shottiest contractor you have every seen. Jayco has the game figured out to make their coin, and move you out of warranty without fixing the problems. Every trip something else falls apart. My wife keeps a container in the kitchen for all the screws she finds when she is cleaning so that I can go get them when I find what fell apart. Everything is held together with self tapping screws. The majority of them are stripped out, or loose. Junk is the best word for Jayco. Show less